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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip

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Old 07-28-2012, 09:44   #1 (permalink)
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Motorola k1s unlock eror ??????


Firmware R47121_G_08.02.06R
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... D.C0
Sending boot... OK
Stored temporary backup to C:\PROGRA~1\GSMSER~1\SMARTM~1\temporary backup\bkp_F901B73007998DE4.bk_
Searching for phone... found Motorola Phone (K1), getting test interface... OK
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... D.C0
Sending boot... OK
Erasing flash memory OK
Sending firmware OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Reading phone boot version... 0.00
Reading flash id... Intel - M18LR512A
Phone group: V3re,K1/s
Hardware IMEI: 359********
IMEI OTP status: locked
Security area saved to "PDS for S Flash Neptune LTE2 359******(1).mbk"
Performing restore from temparary backup file C:\PROGRA~1\GSMSER~1\SMARTM~1\temporary backup\bkp_F901B73007998DE4.bk_
Restore OK
Unlocking phone... OK

IM UNLOCK BUT NOT UNLOCK PHONE WHY

PHONE SAY CONTACT SERVICE PROVIDER.
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Old 07-28-2012, 09:58   #2 (permalink)
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check if asking for 16digit CODE....

16digits is not supported by smartclip...
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Old 07-28-2012, 09:59   #3 (permalink)
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@ delchoni

How many digits subsidy code the phone is asking for?
In case if it asks for 16 digits subsidy code, then it is locked with the new type of encoding, that is not currently supported.
In case if it asks for 8 digits subsidy code, it can be unlocked via Prepare Smart TestPoint operation.


Best Regards
GSMServer team



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Old 07-28-2012, 10:01   #4 (permalink)
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Yes im make prepare smaart tp all is ok but afther unlock phone say
contact service provider. I cant chek 16 digit or 8 digit nck .
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Old 07-28-2012, 10:04   #5 (permalink)
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@ delchoni

Insert SIM card into your phone from other network provider and wait some time till phone will ask you for a code, then you can check how many digit's subsidy code it is asking for.


Best Regards
GSMServer team



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Old 07-28-2012, 10:07   #6 (permalink)
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hi.

if rogers lock ang red color phone

100% 16 codes..


Quote:
Yes im make prepare smaart tp all is ok
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Old 07-28-2012, 11:30   #7 (permalink)
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16 digit nck thanks to all for support.


br.
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