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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Smart-Clip

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Old 01-18-2012, 12:40   #1 (permalink)
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motorola w377 not unlock

motorola w377 not unlock with smartmoto v4.29.

Can someone tell us why. tankhs
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Old 01-18-2012, 14:34   #2 (permalink)
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@ ayman.naj,

Post here log file from the unlock operation along with the detailed step by step procedure.
Don't forget to hide your serial numbers.

Best Regards
GSMServer team



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Old 01-18-2012, 17:09   #3 (permalink)
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Thanks to a l'aide de Mr. Christophe <support@smart-clip.com> for translation to Francais!
SmartMoto 4.29
S-Card:Smart-Clip dongle, v 3.10, assigned Smart-Clip: Europe, Remise a 0... OK
Waiting for the phone to power on...OK
Envoie du Boot0xA001 ةchoué
cable furious gold n48
comport furious gold.
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Old 06-19-2012, 19:56   #4 (permalink)
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the same thing here and here is log of operation
SmartMoto 4.29
S-Card: xxxxxxxSmart-Clip dongle, v 3.10, assigned Smart-Clip: xxxxxxx Europe, initializing... OK
Waiting for the phone to power on...OK
Sending boot...0xA001 failed
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Old 06-20-2012, 07:51   #5 (permalink)
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@ donbibi,

This error usually appears due to the connection problems. Please ensure that the handset is connected properly and try performing unlock operation once again.

Best Regards
GSMServer team



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Old 06-20-2012, 11:38   #6 (permalink)
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Hi there
thanks for reply
problem solved restarting pc and fully charged battery

and here is operation log
of course unlock done 100%
SmartMoto 4.29
S-Card: xxxxxxxxxx Smart-Clip dongle, v 3.10, assigned Smart-Clip: xxxxxxxx Europe, initializing... OK
Waiting for the phone to power on...OK
Sending boot...OK
Software version: 0.0.32
Hardware version: MOTOROLA_H58S
Language pack: 20
Eeprom imei: 359xxxxxxxxx
Hardware IMEI: 359xxxxxxxxxx
Manufacturer: Intel, Model: 28F256L30T
Unlocking phone...OK
Turning phone off

GSMUNIVERS



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Originally Posted by GSM_Support View Post
@ donbibi,

This error usually appears due to the connection problems. Please ensure that the handset is connected properly and try performing unlock operation once again.

Best Regards
GSMServer team



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