my smart clip it is dead sr please helpme sr - GSM-Forum

carlosdamian · 11-29-2008, 21:31

my clip not conect and only and only light led red an yelow eg and tx

Mr.Tinkertrain · 12-01-2008, 08:07

@ carlosdamian,

Please make sure that:
1. Firewall on your computer (or your LAN) is configured properly or disabled
2. You have reliable Internet connection
3. LPT port settings are set to EPP in BIOS
4. Your LPT cable works properly
5. You use a stable power supply with your clip (use power adapter)
6. Your IE version is not lower than v5.0
7. If you run update under WinXP, log in as Administrator or any other account with administrative rights
8. You should clear cache of your browser and restart the computer.

To run a new SmartMoto under WinXP also to update a Smart-Clip please
launch the SM-tool, open Smart-Clip bookmark & tick the option "Disable OS parallel port polling (requires reboot)".
After that restart you PC.
Also set LPT options in SmartMoto to compatibility

Windows XP SP2: if you have problems running unsigned ActiveX, please open
Tools > Internet Options > Security > Custom Level
and change "Download unsigned ActiveX controls" to "Prompt"

After that try to run update procedure save log file and send it to support[at]smart-clip.com

Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

carlosdamian · 12-01-2008, 19:34

sr i used other clip in my computer and work fine sr

godwin · 12-01-2008, 20:43

maybe u was update it and it did't finish,sometimes too it happen in that way.

Mr.Tinkertrain · 12-02-2008, 07:26

@ carlosdamian,

Try to update your Smart-Clip. Can it be detected by the update zone? If yes, save log file and send it to support[at]smart-clip.com

Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

11-29-2008, 21:31	#1 (permalink)
carlosdamian No Life Poster Join Date: Aug 2005 Posts: 506 Member: 167420 Status: Offline Thanks: 44 Thanked 19 Times in 18 Posts	my smart clip it is dead sr please helpme sr my clip not conect and only and only light led red an yelow eg and tx

12-01-2008, 19:34	#3 (permalink)
carlosdamian No Life Poster Join Date: Aug 2005 Posts: 506 Member: 167420 Status: Offline Thanks: 44 Thanked 19 Times in 18 Posts	tanks sr but sr i used other clip in my computer and work fine sr

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12-01-2008, 08:07	#2 (permalink)
Mr.Tinkertrain Product Supporter Join Date: Feb 2006 Posts: 11,449 Member: 229997 Status: Offline Thanks: 252 Thanked 594 Times in 515 Posts	@ carlosdamian, Please make sure that: 1. Firewall on your computer (or your LAN) is configured properly or disabled 2. You have reliable Internet connection 3. LPT port settings are set to EPP in BIOS 4. Your LPT cable works properly 5. You use a stable power supply with your clip (use power adapter) 6. Your IE version is not lower than v5.0 7. If you run update under WinXP, log in as Administrator or any other account with administrative rights 8. You should clear cache of your browser and restart the computer. To run a new SmartMoto under WinXP also to update a Smart-Clip please launch the SM-tool, open Smart-Clip bookmark & tick the option "Disable OS parallel port polling (requires reboot)". After that restart you PC. Also set LPT options in SmartMoto to compatibility Windows XP SP2: if you have problems running unsigned ActiveX, please open Tools > Internet Options > Security > Custom Level and change "Download unsigned ActiveX controls" to "Prompt" After that try to run update procedure save log file and send it to support[at]smart-clip.com Best Regards Smart-clip team www.smart-clip.com www.scoutdongle.com www.GsmServer.com www.boot-loader.com www.smart-unlocker.com

12-01-2008, 20:43	#4 (permalink)
godwin No Life Poster Join Date: Jun 2005 Age: 28 Posts: 1,371 Member: 153893 Status: Offline Thanks: 73 Thanked 165 Times in 110 Posts	maybe u was update it and it did't finish,sometimes too it happen in that way.

12-02-2008, 07:26	#5 (permalink)
Mr.Tinkertrain Product Supporter Join Date: Feb 2006 Posts: 11,449 Member: 229997 Status: Offline Thanks: 252 Thanked 594 Times in 515 Posts	@ carlosdamian, Try to update your Smart-Clip. Can it be detected by the update zone? If yes, save log file and send it to support[at]smart-clip.com Best Regards Smart-clip team www.smart-clip.com www.scoutdongle.com www.GsmServer.com www.boot-loader.com www.smart-unlocker.com