Need help to solve my clip detection problem - GSM-Forum

jackle123 · 09-29-2007, 15:28

Halo hi,
My smart clip light goes off when I open smartmoto soft and press search, the red and green light both goes off and clip not detected. But there is no problem when I try to upgrade the clip.
I tried with an other smarclip on my system which is working (from a friend of mine) which he is using in his system w/o any problem, but Unfortunately in my system, in that also I have the same problem. So it understands that some setting problem in my system. Can somebody guide me to solve this?
Eagerly waiting for a quick reply.
Br
jackle123

GSM_Support · 10-01-2007, 09:13

Please make sure that:

Firewall on your computer (or your LAN) is configured properly or disabled
You have reliable Internet connection
LPT port settings are set to EPP in BIOS
Your LPT cable works properly
You have got a correct LPT port set in SmartMoto program, tab
Smart-Clip. The best way to use Auto mode.
You use a stable power supply with your clip (use 12V, 750mA power
adapter)
Your IE version is not lower than v5.0
If you run update under WinXP, log in as Administrator or any other account with administrative rights

To run a new SmartMoto under WinXP also to update a Smart-Clip please
launch the SmartMoto, open Smart-Clip bookmark & tick the option "Disable OS parallel port polling (requires reboot)".
After that restart you PC.
Also set LPT options in SmartMoto to compatibility.

Best Regards
GSMServer team

jackle123 · 10-03-2007, 10:19

THANK YOU VERY MUCH FOR YOUR REPLY. THE PROBLEM WAS WITH EPP SETTINGS IN BIOS MODE. I HAD IT KEPT IN AUTO, HENCE WAS FACING THE PROBLEM.
THANK YOU ONCE AGAIN FOR YOUR UNLIMITED SUPER SUPPORT.
BR
jackle123

09-29-2007, 15:28	#1 (permalink)
jackle123 Freak Poster Join Date: Apr 2005 Location: Delhi Posts: 445 Member: 138575 Status: Offline Thanks: 14 Thanked 36 Times in 25 Posts	Need help to solve my clip detection problem Halo hi, My smart clip light goes off when I open smartmoto soft and press search, the red and green light both goes off and clip not detected. But there is no problem when I try to upgrade the clip. I tried with an other smarclip on my system which is working (from a friend of mine) which he is using in his system w/o any problem, but Unfortunately in my system, in that also I have the same problem. So it understands that some setting problem in my system. Can somebody guide me to solve this? Eagerly waiting for a quick reply. Br jackle123

10-01-2007, 09:13	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 17,247 Member: 121052 Status: Offline Thanks: 419 Thanked 26,353 Times in 3,050 Posts	Please make sure that: Firewall on your computer (or your LAN) is configured properly or disabled You have reliable Internet connection LPT port settings are set to EPP in BIOS Your LPT cable works properly You have got a correct LPT port set in SmartMoto program, tab Smart-Clip. The best way to use Auto mode. You use a stable power supply with your clip (use 12V, 750mA power adapter) Your IE version is not lower than v5.0 If you run update under WinXP, log in as Administrator or any other account with administrative rights To run a new SmartMoto under WinXP also to update a Smart-Clip please launch the SmartMoto, open Smart-Clip bookmark & tick the option "Disable OS parallel port polling (requires reboot)". After that restart you PC. Also set LPT options in SmartMoto to compatibility. Best Regards GSMServer team

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10-03-2007, 10:19	#3 (permalink)
jackle123 Freak Poster Join Date: Apr 2005 Location: Delhi Posts: 445 Member: 138575 Status: Offline Thanks: 14 Thanked 36 Times in 25 Posts	THANK YOU VERY MUCH FOR YOUR REPLY. THE PROBLEM WAS WITH EPP SETTINGS IN BIOS MODE. I HAD IT KEPT IN AUTO, HENCE WAS FACING THE PROBLEM. THANK YOU ONCE AGAIN FOR YOUR UNLIMITED SUPER SUPPORT. BR jackle123