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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip

 
 
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Old 10-22-2010, 07:43   #1 (permalink)
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Motorola V3re can't unlock with smart clip


Hi, I was trying to unlock Moto V3re Boot: 0C. F4, SW: R3442A_G_0E.43.0AR. I have prepared and done exactly as per instruction showed ok too, but phone still asking for subsidiary password. Here is the logs:

SmartMoto 4.05
S-Card: 3037xxxx Smart-Clip dongle, v 3.03, assigned Smart-Clip: 3407xxxxx Europe, initializing... OK
Smart Adaptor: serial 31984xxxxx, firmware version 1.05
Clip serial: 3407xxxxx, version: 5.02, initializing... OK
Searching for phone... found Motorola Phone (V3re), getting test interface... OK
Model V3re
Firmware R3442A_G_0E.43.0AR
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... C.F4
Sending boot... OK
Stored temporary backup to C:\Program Files\GsmServer\SmartMoto\temporary backup\bkp_F90180C5EF5583F0.bk_
Searching for phone... found Motorola Phone (V3re), getting test interface... OK
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... C.F4
Sending boot... OK
Erasing flash memory OK
Sending firmware OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Reading phone boot version... 0.00
Reading flash id... Intel - M18LR256A
Phone group: V3re,K1/s
Hardware IMEI: 3546640xxxxxxxx
IMEI OTP status: locked
Security area saved to "PDS for S Flash Neptune LTE2 3546640xxxxxxxx.mbk"
Performing restore from temparary backup file C:\Program Files\GsmServer\SmartMoto\temporary backup\bkp_F90180C5EF5583F0.bk_
Restore OK
Unlocking phone... OK

Please help.
Thanks
 
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Old 10-22-2010, 07:57   #2 (permalink)
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@ Unicom,

How many digits subsidy code the phone asking for?
Did you try to perform unlock procedure once again?

Best Regards
GSMServer team




Last edited by GSM_Support; 10-22-2010 at 08:40.
 
Old 10-22-2010, 08:23   #3 (permalink)
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Try 00000000 8*0 maybe it'll work...
 
Old 10-22-2010, 08:35   #4 (permalink)
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Unlock the phone once again.
 
Old 10-22-2010, 09:14   #5 (permalink)
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Motorola V3re can't unlock

Quote:
Originally Posted by GSM_Support View Post
@ Unicom,

How many digits subsidy code the phone asking for?
Did you try to perform unlock procedure once again?

Best Regards
GSMServer team



Hi, Thanks for the answer, its asking for 8 digit, and yes i did once again, but same thing.
 
Old 10-22-2010, 09:17   #6 (permalink)
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repeat the unlock operation once again..
 
Old 10-22-2010, 09:44   #7 (permalink)
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Try to flash with higher version R3442A_G_0E.43.25R and repeat unlock once again.
 
 

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