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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Smart-Clip

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Old 05-07-2012, 05:48   #1 (permalink)
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Ot-355 cant unlock

////////////////////////////////////////////////////

Last edited by GSM_Support; 05-07-2012 at 07:14. Reason: Contained serial numbers
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Old 05-07-2012, 07:20   #2 (permalink)
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SIEMENS USB Data Cable (COM7), provider - Prolific, drv. ver. 2.0.0.8 from 5/6/2003
MCU: MT0000, HW rev. 0.00, SW rev. 0.00
Error, not supported MCU
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Old 05-07-2012, 07:24   #3 (permalink)
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@ trio1,

Try to install reommended drivers and run unlock operation once again.
If some error appears, save full log file and post it here, without serial numbers.
Recommended drivers are available under the unlock manual.

Best Regards
GSMServer team



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Old 05-07-2012, 09:07   #4 (permalink)
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SIEMENS USB Data Cable (COM7), provider - Prolific, drv. ver. 2.0.0.8 from 5/6/2003
MCU: MT6223, HW rev. 0.00, SW rev. 0.00
Com error 0x01
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Old 05-07-2012, 09:22   #5 (permalink)
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@ trio1,

how did you connect phone to PC?
What cable are you using?
Try to reinstall drivers once again, ensure that the phone connected properly and try once again.
After that post results here, please.

Best Regards
GSMServer team



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Old 05-07-2012, 10:18   #6 (permalink)
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im using f3 cable, this cable is tested
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Old 05-07-2012, 10:42   #7 (permalink)
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@ trio1,

Quote:
Com error 0x01
This error usually appears due to problems/conflict with the drivers. Try reinstalling them and after that perform unlock operation according to the manual.

Best Regards
GSMServer team



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Old 05-07-2012, 11:13   #8 (permalink)
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SIEMENS USB Data Cable (COM7), provider - Prolific, drv. ver. 2.0.0.8 from 5/6/2003
MCU: MT6223, HW rev. A.05, SW rev. A.00
Release the Power ON button
Preparing...Com error 0x03

still error
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Old 05-07-2012, 11:18   #9 (permalink)
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try to other usb port error


SIEMENS USB Data Cable (COM3), provider - Prolific, drv. ver. 2.0.0.8 from 5/6/2003
MCU: MT6223, HW rev. A.05, SW rev. A.00
Release the Power ON button
Preparing...Com error 0x03
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Old 05-07-2012, 11:19   #10 (permalink)
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can anyone give me a code

353923040419851

2bvdau1
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Old 05-07-2012, 13:13   #11 (permalink)
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@ trio1,

Try running unlock operation using another PC.

Best Regards
GSMServer team



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Old 05-07-2012, 13:33   #12 (permalink)
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trio1, no need to ask anyone to give you the code. Use recommended Prolific drivers: https://www.boot-loader.com/user_zon...3_Prolific.zip
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