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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Smart-Clip

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Old 04-04-2012, 07:04   #1 (permalink)
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Ot-800

i cannot unlock alcatel ot800.when i plugged in the cable and press the power button,
the phone turns on and nothing happenned.



SmartMoto 4.29
S-Card: ********* Smart-Clip dongle, v 3.10, assigned Smart-Clip: ********** Europe, initializing... OK
MTK USB Port (COM48), provider - MediaTek Inc., drv. ver. 1.1032.0.0 from 28/07/2010
Press and HOLD the Power ON buttonCom write error, 1f
Com write error, 1f
Com write error, 1f
Com write error, 1f
Com write error, 1f
Com write error, 1f
Com write error, 1f
Com write error, 1f
Com write error, 1f
Com write error, 1f
Com write error, 1f
Com write error, 1f
Com write error, 1f
Com write error, 1f
Com write error, 1f
Com write error, 1f
Com write error, 1f
Com write error, 1f
Com write error, 1f
Com write error, 3e3
Com write error, 3e3
Com write error, 3e3
Com write error, 48f
Com write error, 3e3
Com write error, 3e3
Com write error, 3e3
Com write error, 48f
Com write error, 3e3
Com write error, 3e3
Com write error, 3e3
Com write error, 3e3
Com write error, 48f
Com write error, 3e3
Com write error, 3e3
Com write error, 3e3
Com write error, 3e3
Com write error, 48f
Com write error, 3e3
Com write error, 3e3
Com write error, 3e3
Com write error, 3e3
Com write error, 3e3
Com write error, 3e3
Com write error, 3e3
Com write error, 3e3
Com write error, 48f
Com write error, 3e3
Com write error, 3e3
Com write error, 3e3
Com write error, 3e3
Com write error, 48f
Com write error, 3e3
Com write error, 3e3
Com write error, 3e3
Cancelled
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Old 04-04-2012, 07:49   #2 (permalink)
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@ lucstom,

What cable did you use to connect the phone?
have you installed recommended drivers?

Best Regards
GSMServer team



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Old 04-05-2012, 10:00   #3 (permalink)
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yes, i installed the drivers. The cable i used is mini usb cable by rextor. Everytime i plugged in the phone it goes to charging or will ask to choose usb, com, pc suite. By am using the usb mini cable that came with cyclone box. Thank you
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Old 04-05-2012, 10:46   #4 (permalink)
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@ lucstom,

As it is mentioned in the unlock manual
Quote:
MTK models require to be connected to PC COM port via original COM data cable or using any COM port emulator.
It means that this phone model (Alcatel OT-800) has to be connected to PC via COM cable or COM port emulator.
It can not be unlocked via simple mini USB cable.

Best Regards
GSMServer team



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Old 04-06-2012, 13:33   #5 (permalink)
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thank you...i unlock it using original cable.
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Old 05-15-2012, 10:14   #6 (permalink)
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ot 800 imei change failure. Restore imei function is currently not available for the phone models baseband on MT6235 mcu. please help me bro's
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Old 05-15-2012, 10:20   #7 (permalink)
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@ hazarhakan,

As it is signed in the log window OT800 (phone models based on MT6235 mcu) is not currently supported for Restore IMEI operation.

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GSMServer team



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