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04-28-2011, 11:00
| #1 (permalink) |
| Freak Poster   Join Date: Jan 2011 Location: Chenab Nagar Age: 27
Posts: 393
Member: 1482506 Status: Offline Sonork: 100.1619787 Thanks: 0
Thanked 25 Times in 21 Posts
| Please guide me Alcatel Ot-799 not unlock What's the reason. Last edited by GSM_Support; 04-28-2011 at 11:58. |
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04-28-2011, 11:24
| #3 (permalink) |
| Freak Poster Join Date: Jan 2011 Location: Chenab Nagar Age: 27
Posts: 393
Member: 1482506 Status: Offline Sonork: 100.1619787 Thanks: 0
Thanked 25 Times in 21 Posts
| Brother I completely check batery full charge and always com port check but same problem face please help me. |
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04-28-2011, 11:59
| #4 (permalink) |
| Product Supporter   Join Date: Feb 2005 Location: GSMserver Team
Posts: 17,300
Member: 121052 Status: Offline Thanks: 425
Thanked 26,654 Times in 3,070 Posts
| @ Jamil Nasir, What problem exactly you have? Post here log file, without serial numbers, please. Best Regards GSMServer team  |
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04-28-2011, 12:05
| #5 (permalink) |
| No Life Poster   Join Date: Mar 2006 Location: Central Europe Age: 28
Posts: 3,902
Member: 239548 Status: Offline Thanks: 346
Thanked 636 Times in 497 Posts
| What OS do you use? Download drivers from here and try once again: http://www.smart-clip.com/dl_user.php?id=ftdi_drivers |
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04-28-2011, 13:26
| #6 (permalink) |
| Freak Poster Join Date: Jan 2011 Location: Chenab Nagar Age: 27
Posts: 393
Member: 1482506 Status: Offline Sonork: 100.1619787 Thanks: 0
Thanked 25 Times in 21 Posts
| SmartMoto 4.21 S-Card: XXXXXXXX Smart-Clip dongle, v 3.09, assigned Smart-Clip: XXXXXXXXX Europe, initializing... OK USB Serial Port (COM19), provider - FTDI, drv. ver. 2.6.0.0 from 10/22/2009 MCU: MT6235, HW rev. A.04, SW rev. A.01 Release the Power ON button Sending boot...com error, 0x04 Preparing...Com error 0x03 |
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04-28-2011, 13:34
| #7 (permalink) |
| Product Supporter Join Date: Feb 2005 Location: GSMserver Team
Posts: 17,300
Member: 121052 Status: Offline Thanks: 425
Thanked 26,654 Times in 3,070 Posts
| @ Jamil Nasir, What operation system are you using? Did you try to use another port for connection purposes? Best Regards GSMServer team |
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04-28-2011, 13:39
| #8 (permalink) |
| Freak Poster Join Date: Jan 2011 Location: Chenab Nagar Age: 27
Posts: 393
Member: 1482506 Status: Offline Sonork: 100.1619787 Thanks: 0
Thanked 25 Times in 21 Posts
| I try USB too and try via SpiderMan pin find and then after use com port and try universal cable but always side problem face and system use window XP. |
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04-28-2011, 14:15
| #11 (permalink) |
| Product Supporter Join Date: Feb 2005 Location: GSMserver Team
Posts: 17,300
Member: 121052 Status: Offline Thanks: 425
Thanked 26,654 Times in 3,070 Posts
| @ Jamil Nasir, This error appears because of communication problems. It can be caused by faulty cable, drivers conflict, low phone battery etc. Try to uninstall drivers, install recommended drivers and repeat procedure according to the manual once again. After that post results along with the log file here, please. Best Regards GSMServer team |
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