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06-05-2007, 23:58
| #1 (permalink) |
| No Life Poster  Join Date: Jun 2003 Location: EGYPT Age: 44
Posts: 1,229
Member: 31027 Status: Offline Thanks Meter: 179 | plz help me i have 2 smart clip can not ubdate i have big problem i have 2 smart clip 1- when i make update not finesh 2-when i make update not finesh this is my log SmartClip update software 1.23 Warning: make sure you use power adapter! Clip serial: xxxxxxxxxxx Firmware not found login... denied Clip warranty period: 13-Jan-2007 to 12-Jul-2007 (36 more days) EEPROM test successfull,reporting... OK Checking dongle... OK Smart-Clip dongle found, serial xxxxxxxxx Update denied, save log and contact support plz help i send my log file to smart clip team so can i fix my problem or nothing can ido |
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06-06-2007, 07:40
| #3 (permalink) |
| No Life Poster  Join Date: Feb 2006
Posts: 11,638
Member: 229997 Status: Offline Thanks Meter: 636 | @ elsokary, Please save log file and send it to support[at]smart-clip.com As soon as your letter will be received and all data will be analyzed, reply will be sent to you. Best Regards Smart-clip team www.smart-clip.com www.GsmServer.com www.boot-loader.com www.smart-unlocker.com |
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06-06-2007, 17:24
| #4 (permalink) |
| No Life Poster Join Date: Jun 2003 Location: EGYPT Age: 44
Posts: 1,229
Member: 31027 Status: Offline Thanks Meter: 179 | smart clip team fix this problem but when i make update same problem this is my log lip serial: xxxxxxxxxx Firmware not found login... OK, allowed once mode Clip warranty period: 13-Jan-2007 to 12-Jul-2007 (36 more days) EEPROM test successfull,reporting... OK Checking dongle... OK Smart-Clip dongle found, serial xxxxxxxxxxxxx Checking dongle... OK Smart-Clip dongle found, serial xxxxxxx Checking clip... OK Update stage 1 of 2: Stage 1 of 2 OK, EEPROM ready Update stage 2 of 2: prepare... 500000000repare write failed prepare try #2... 1100000000repare write failed prepare try #3... 1400000000repare write failed prepare try #4... 1700000000repare write failed prepare try #5... 28 prepare write failed and when i make update again Clip serial: xxxxxxxx Firmware not found login... denied Clip warranty period: 13-Jan-2007 to 12-Jul-2007 (36 more days) EEPROM test successfull,reporting... OK Checking dongle... OK Smart-Clip dongle found, serial xxxxxxxxx Update denied, save log and contact support help |
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06-07-2007, 07:57
| #7 (permalink) |
| No Life Poster Join Date: Feb 2006
Posts: 11,638
Member: 229997 Status: Offline Thanks Meter: 636 | @ elsokary, Please send log files to support[at]smart-clip.com once again. Before performing update procedure please make sure that: 1. Firewall on your computer (or your LAN) is configured properly or disabled 2. You have reliable Internet connection 3. LPT port settings are set to EPP in BIOS 4. Your LPT cable works properly 5. You use a stable power supply with your clip (use power adapter) 6. Your IE version is not lower than v5.0 7. If you run update under WinXP, log in as Administrator or any other account with administrative rights 8. You should clear cache of your browser and restart the computer. To run a new SmartMoto under WinXP also to update a Smart-Clip please launch the SM-tool, open Smart-Clip bookmark & tick the option "Disable OS parallel port polling (requires reboot)". After that restart you PC. Also set LPT options in SmartMoto to compatibility Windows XP SP2: if you have problems running unsigned ActiveX, please open Tools > Internet Options > Security > Custom Level and change "Download unsigned ActiveX controls" to "Prompt" Best Regards Smart-clip team www.smart-clip.com www.GsmServer.com www.boot-loader.com www.smart-unlocker.com |
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