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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip


 
 
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Old 03-09-2008, 12:15   #1 (permalink)
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Join Date: Feb 2006
Location: MX-KEY is the BEST NOKIA TOOL
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Plz Smart-clip dead !


SmartClip update software 2.07
Warning: make sure you use power adapter!

Clip serial: ******xx
Firmware version: b1.05
login... failed [2]
Clip warranty period:
15-Oct-2007 to 12-Apr-2008 (36 more days)

thanks support !
 
Old 03-09-2008, 21:08   #2 (permalink)
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I have exactly same problem!

The awner of support team (by mail) is to contact my reseller. But my reseller is in China and Iam in Uruguay! I cannot contact reseller! Any other way?
 
Old 03-11-2008, 08:50   #3 (permalink)
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@ chinh_mb,

Please save log file and send it, with your serial number, to support[at]smart-clip.com

@ alvaroc,

In case if you have received a letter with the contact reseller request, it shows that your Smart-Clip is under warranty cover, has hardware malfunction and need to be replaced.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 03-12-2008, 03:16   #4 (permalink)
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Thx for awnser.

My Smart-Clip is under warranty cover. But my supplier is in China, and I`am in Uruguay. The expends to send SC (first from Uruguay to China, and them from China to Uruguay) is bigger then just buy a new Smart-Clip.

For this reason I just to know if is posible fix the problem opening the SC and change some component. Becouse if it is posible, I prefer to do it.

Thx
B.R.
Álvaro Manzino
 
Old 03-12-2008, 08:38   #5 (permalink)
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@ alvaroc,

Quote:
For this reason I just to know if is posible fix the problem opening the SC and change some component.
We are unable to tell what could be wrong with the Smart-Clip.
In case if you will open the box, Smart-Clip automatically will lose warranty cover. And you won't be able to exchange it.

P.S. You can contact us to exchange your Smart-Clip.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
 

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