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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip


 
 
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Old 12-01-2009, 02:01   #1 (permalink)
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Problem with em35 unlock


Hi everybody!!!!

I`m having a problem to flash 1 "em35" to unlock, i open the scout flasher load the file boot replacer and i get this error , battery is fully charged, and the phone hardware is ok

Quote:
SCout 1.18. Flashing phone "???????????????? - R6743_G_74.12.01ROX_74.12.01R" with firmware "F:\Flash\flashes motorola\R6743_G_74.31.00R_boot_0905.pcf"...
Loading file "F:\Flash\flashes motorola\R6743_G_74.31.00R_boot_0905.pcf"... OK
Switching to flash mode...
Unable to retrieve phone interface
Flash completed with error/warning: Flash library error 39
What can i do ?

Thank you very much!!!
 
Old 12-01-2009, 04:21   #2 (permalink)
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Flash the phone with firmware pcf file first and Boot_Replacer.then repeat again correctly the unlock procedure.
 
Old 12-01-2009, 08:35   #3 (permalink)
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Ensure that your battery is fully charged, connect the phone directly to usb-port and try once again.
And post the log.
 
Old 12-01-2009, 09:03   #4 (permalink)
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Maybe you did not pick the correct boot file. i had the same problem flashing ZN5 128mb. i pick boot file for ZN5 and i had errors but later realised i was making a mistake. Pls chk boot file well and make sure phone is detected by scout b4 u do anything
 
Old 12-01-2009, 09:05   #5 (permalink)
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Quote:
Switching to flash mode...
Unable to retrieve phone interface
No, the file is correct. His phone just can't switch to flash mode for some reasons.
 
Old 12-01-2009, 14:25   #6 (permalink)
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P.S. Alternatively you can connect the phone to the program in a flash mode by pressing * + # + PowerOn
 
Old 12-01-2009, 19:19   #7 (permalink)
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well i still having problems

i flash the phone with this firmware to make it power up

Code:
R6743_G_74.31.02R_PRDonyx_GSXONYX00APHKGEN07C_PDS00E_LP0053B_GSXONYXAPHKGEN_S053_E017_R049_G001_1FF_Generic.pcf
it power up ok then, now i flash with boot replacer and then with special file firmware and then the phone don`t power up turns on the downside lights but nothing on lcd

Thank you for your help

here is the log

Quote:
SCout 1.18. Flashing phone "S Flash SCM-A11 - ERROR,NOT FOUND!" with firmware "F:\Flash\flashes motorola\R6743_G_74.31.00R_boot_0905.pcf"...
Loading file "F:\Flash\flashes motorola\R6743_G_74.31.00R_boot_0905.pcf"... OK
Preparing firmware image...
Loading RAM downloader for bootloader...
Erasing flash memory...
Erase completed!
Flashing code group 30...
Code group 30 flashed
Flashing code group 32...
Code group 32 flashed
Verifying checksums...
Code group 30 checksums match
Code group 32 checksums match
Phone is being rebooted...
Flash completed successfully
SCout 1.18. Flashing phone "S Flash SCM-A11 - ERROR,NOT FOUND!" with firmware "F:\Flash\flashes motorola\R6743_G_74.31.00R_PRDonyx_GSXONYX00APCNCM NSL07C_LP0615_CMCC_fw.pcf"...
Loading file "F:\Flash\flashes motorola\R6743_G_74.31.00R_PRDonyx_GSXONYX00APCNCM NSL07C_LP0615_CMCC_fw.pcf"... OK
Preparing firmware image...
Loading RAM downloader for bootloader...
Erasing flash memory...
Erase completed!
Flashing code group 31...
Code group 31 flashed
Flashing code group 34...
Code group 34 flashed
Flashing code group 35...
Code group 35 flashed
Flashing code group 36...
Code group 36 flashed
Flashing code group 37...
Code group 37 flashed
Flashing code group 41...
Code group 41 flashed
Flashing code group 42...
Code group 42 flashed
Flashing code group 43...
Code group 43 flashed
Flashing code group 44...
Code group 44 flashed
Flashing code group 45...
Code group 45 flashed
Flashing code group 46...
Code group 46 flashed
Flashing code group 48...
Code group 48 flashed
Flashing code group 50...
Code group 50 flashed
Flashing code group 52...
Code group 52 flashed
Flashing code group 60...
Code group 60 flashed
Flashing code group 61...
Code group 61 flashed
Flashing code group 62...
Code group 62 flashed
Verifying checksums...
Code group 31 checksums match
Code group 34 checksums match
Code group 35 checksums match
Code group 36 checksums match
Code group 37 checksums match
Code group 41 checksums match
Code group 42 checksums match
Code group 43 checksums match
Code group 44 checksums match
Code group 45 checksums match
Code group 46 checksums match
Code group 48 checksums match
Code group 50 checksums match
Code group 52 checksums match
Code group 60 checksums match
Code group 61 checksums match
Code group 62 checksums match
Phone is being rebooted...
Flash completed successfully
after this the phone show this info on screen

Quote:
boot loader
09.05
err:a4, 8b, 72, 00, 24

now i`ll try with another firmware from special firmware
 
Old 12-01-2009, 20:38   #8 (permalink)
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i did try with 4 firmwares

i tried with the 4 fw form special files and the result is the same phone doesn`t power up...

i make it power up with the firmware
Quote:
R6743_G_74.31.02R_PRDonyx_GSXONYX00APHKGEN07C_PDS0 0E_LP0053B_GSXONYXAPHKGEN_S053_E017_R049_G001_1FF_ Generic.pcf
but i can`t unlock it

what can i do ?

thank you very much
 
Old 12-02-2009, 07:32   #9 (permalink)
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Flash with special_Motomagx folder and perform unlocking procedure correctly after that: http://www.smart-clip.com/support.php#MotoMAGX
 
Old 12-02-2009, 09:59   #10 (permalink)
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@ trivialnoise,

Please download R6743_G_74.31.00R_onyx_boot_0905_v2.pcf once again flash the phone with it using SCout software, after that flash the set with the R6743_G_74.31.02R_PRDonyx_GSXONYX00APHKGEN07C_LP00 53B_Generic_fw.pcf and run unlock procedure according to the manual.

Best Regards
GSMServer team



 
Old 12-02-2009, 16:10   #11 (permalink)
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no power on after operation

i erased from my disc the boot replacer and download again this file and the special firmware, i flashed the boot replacer first and then the special firmware
Quote:
R6743_G_74.31.02R_PRDonyx_GSXONYX00APHKGEN07C_LP00 53B_Generic_fw.pcf
and after that the phone is in boot mode and shows Code Corrupt...

I make it power up again with fw
Quote:
R6743_G_74.31.02R_PRDonyx_GSXONYX00APHKGEN07C_PDS0 0E_LP0053B_GSXONYXAPHKGEN_S053_E017_R049_G001_1FF_ Generic.pcf
but i can`t unlock :S

Thank You Very Much!!!
 
Old 12-02-2009, 16:26   #12 (permalink)
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@ trivialnoise,

Quote:
i flashed the boot replacer first and then the special firmware
Show us log file from the flashing procedure, please.

Quote:
he phone is in boot mode and shows Code Corrupt...
What error exactly is written at the display of the phone?

Best Regards
GSMServer team




Last edited by GSM_Support; 12-02-2009 at 16:32.
 
Old 12-02-2009, 18:13   #13 (permalink)
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here you are

log of the entire flash process

first boot repalcer

Code:
SCout 1.18. Flashing phone "???????????????? - R6743_G_74.31.02ROX_74.31.02R" with firmware "F:\Flash\flashes motorola\R6743_G_74.31.00R_onyx_boot_0905_v2.pcf"...
Loading file "F:\Flash\flashes motorola\R6743_G_74.31.00R_onyx_boot_0905_v2.pcf"... OK
Zeroing special code... OK
Switching to flash mode...
Preparing firmware image...
Loading RAM downloader for bootloader...
Erasing flash memory...
Erase completed!
Flashing code group 30...
Code group 30 flashed
Flashing code group 32...
Code group 32 flashed
Verifying checksums...
Code group 30 checksums match
Code group 32 checksums match
Phone is being rebooted...
Flash completed successfully
SCout 1.18. Flashing phone "???????????????? - R6743_G_74.31.02ROX_74.31.02R" with firmware "F:\Flash\flashes motorola\R6743_G_74.31.02R_PRDonyx_GSXONYX00APHKGEN07C_LP0053B_Generic_fw.pcf"...
Loading file "F:\Flash\flashes motorola\R6743_G_74.31.02R_PRDonyx_GSXONYX00APHKGEN07C_LP0053B_Generic_fw.pcf"... OK
Zeroing special code... OK
Switching to flash mode...
Preparing firmware image...
Loading RAM downloader for bootloader...
Erasing flash memory...
Erase completed!
Flashing code group 31...
Code group 31 flashed
Flashing code group 34...
Code group 34 flashed
Flashing code group 35...
Code group 35 flashed
Flashing code group 36...
Code group 36 flashed
Flashing code group 37...
Code group 37 flashed
Flashing code group 41...
Code group 41 flashed
Flashing code group 42...
Code group 42 flashed
Flashing code group 43...
Code group 43 flashed
Flashing code group 44...
Code group 44 flashed
Flashing code group 45...
Code group 45 flashed
Flashing code group 46...
Code group 46 flashed
Flashing code group 48...
Code group 48 flashed
Flashing code group 50...
Code group 50 flashed
Flashing code group 52...
Code group 52 flashed
Flashing code group 60...
Code group 60 flashed
Flashing code group 61...
Code group 61 flashed
Flashing code group 62...
Code group 62 flashed
Verifying checksums...
Code group 31 checksums match
Code group 34 checksums match
Code group 35 checksums match
Code group 36 checksums match
Code group 37 checksums match
Code group 41 checksums match
Code group 42 checksums match
Code group 43 checksums match
Code group 44 checksums match
Code group 45 checksums match
Code group 46 checksums match
Code group 48 checksums match
Code group 50 checksums match
Code group 52 checksums match
Code group 60 checksums match
Code group 61 checksums match
Code group 62 checksums match
Phone is being rebooted...
Flash completed successfully
after this the phone shows lights on keyboard on and nothing in lcd...

i disconnect phone and i put in boot mode and there is no error on boot now
but when i try to power up show the motorola logo and then boot mode with the folowing error

err:a5, 70, 00, 00, 24

thank you very much
whatever you need please tell me
 
Old 12-03-2009, 16:35   #14 (permalink)
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@ trivialnoise,

Check your PM, please.

Best Regards
GSMServer team



 
Old 12-09-2009, 15:52   #15 (permalink)
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Same to me... follow same steps above and all looks fine, but after flash shows "Err: A4, 8B, 72, 00, 24" and doesn´t power on. Phone is alive again after flashing original firmware "R6743_G_74.12.01R_PRDonyx_GSXONYX00CLABRLA07C_PDS 00E_LP0003C_GSXONYXCLABRLA_S027_E010_R023_G004_WIG 127775_1FF". Same solution?

b.r.

Cryspim
 
 

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