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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Smart-Clip

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Old 04-24-2012, 12:23   #1 (permalink)
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problem with unlock v3r

lip serial: 46, version: 5.03, initializing... OK
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 3.00
Reading flash id... 0x90 - 0090, chip unidentified
Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,U 3,W5,W490,W510,Z3
Hardware IMEI: 8808CEF3FD2D6F9
IMEI OTP status: locked
Unlocking phone... Error: operation unavailable due to incomplete chip identification

Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 3.00
Boot version 0x300 is not supported for model 'V3r,V3v'

how can unlock?

Last edited by sirnavid2010; 04-24-2012 at 12:29.
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Old 04-24-2012, 12:31   #2 (permalink)
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You must by TP Connect

And check, this is right Model and not V3re and another, then with special cable

all you can read from smart-clip hompage with connect right
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Old 04-24-2012, 12:41   #3 (permalink)
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@ sirnavid2010,

According to the log file you've posted Flash Chip can not be read properly.
Quote:
earching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 3.00
Reading flash id... 0x90 - 0090, chip unidentified
Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,U 3,W5,W490,W510,Z3
Hardware IMEI: 8808CEF3FD2D6F9
IMEI OTP status: locked
Unlocking phone... Error: operation unavailable due to incomplete chip identification
There are 2 main reasons for such error:
1. The flash memory chip is damaged or doesn't communicate with the processor. In this case the phone needs hardware repair.
Connection between the chip and the PCB may be improved by the hot air.
2. Testpoint procedure was not performed properly.

As for your case, as shown in the second log file, phone get detected as "S Blank Neptune LTE2" and boot version get read as "3.00". It means that the phone is connected via TP or has some hardware malfunctions or the TP is shorted.

Please check PCB of the phone.

Best Regards
GSMServer team



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Old 04-24-2012, 12:58   #4 (permalink)
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Clip serial: 4, version: 5.03, initializing... OK
Searching for phone... no phone found
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 3.00
Reading flash id... ST - M30L0R8000B0
Reading flash id/2... none, OK
Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,U 3,W5,W490,W510,Z3
Hardware IMEI: 352509015920782
IMEI OTP status: locked
Security area saved to "PDS for S Blank Neptune LTE2 352509015920782.mbk"
Unlocking phone... OK

thanks with rehot repai done
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