Remove RSA -> I/O Timeout Error - GSM-Forum

Veritable · 03-18-2006, 22:44

I'm sure a lot of us ran into the I/O Timeout Error when we Unlock RSA for a 8.26 V3 and SmartMoto is writing the downgraded boot.

I'd like to complain about something though.... Before when that happened, it was easy to fix, since I just:

#1 remove the battery from the phone
#2 put the battery back into the phone
#3 the keypad lights up and remains lit while no screen shows
#4 go to SmartMoto and search for phone again
#5 SmartMoto finds S Blank Neptune
#6 go to Unlock tab and Remove RSA again
#7 SmartMoto reports boot version as FF.FF but is able to overwrite it

However, with the latest update, when the I/O Timeout error happens, the above steps don't work anymore! When you try to Remove RSA again, SmartMoto reports boot version as 0.FF and then says "you do not need to remove RSA for this bootloader version."

That means I have to go Repair PDS and then do Full Flash to make the phone live again, which takes quite a bit of time and erases the customer's phone data.

Can the SmartClip team look into this?

anduin · 03-28-2006, 10:34

I keep getting the same problem too; IO error on downgrade.

Its quite annoying especially when i have to full flash the phone with a different language flash afterwards.

Either this bug needs fixing or we need more flash files on support. ( i for example need a full flash with LP0039

GSM_Support · 03-28-2006, 15:19

Quote:

Originally Posted by Veritable

I'm sure a lot of us ran into the I/O Timeout Error when we Unlock RSA for a 8.26 V3 and SmartMoto is writing the downgraded boot.

I'd like to complain about something though.... Before when that happened, it was easy to fix, since I just:

#1 remove the battery from the phone
#2 put the battery back into the phone
#3 the keypad lights up and remains lit while no screen shows
#4 go to SmartMoto and search for phone again
#5 SmartMoto finds S Blank Neptune
#6 go to Unlock tab and Remove RSA again
#7 SmartMoto reports boot version as FF.FF but is able to overwrite it

However, with the latest update, when the I/O Timeout error happens, the above steps don't work anymore! When you try to Remove RSA again, SmartMoto reports boot version as 0.FF and then says "you do not need to remove RSA for this bootloader version."

That means I have to go Repair PDS and then do Full Flash to make the phone live again, which takes quite a bit of time and erases the customer's phone data.

Can the SmartClip team look into this?

Please post a log file of that process.

Best Regards
GSMServer team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

Veritable · 03-29-2006, 00:13

Sorry, no log right now because it's not really a permanent damage thing.

It looks exactly the same as any other V3 8.26 Remove RSA process, except that at various point of the Writing Boot Area action it just stops, and you can see on the Smart-Clip that the green LED stops blinking, then after a few seconds it says I/O Timeout, followed by Flash Completed.

That's probably because of the LPT data transfer corruption, so I'm not too worried about that. My concern is that before I can fix it by doing the Remove RSA process again. Now, I can't, and have to do Repair PDS + Full Flash, which takes a lot longer.

03-18-2006, 22:44	#1 (permalink)
Veritable Freak Poster Join Date: Jan 2005 Age: 41 Posts: 173 Member: 108655 Status: Offline Thanks Meter: 0	Remove RSA -> I/O Timeout Error I'm sure a lot of us ran into the I/O Timeout Error when we Unlock RSA for a 8.26 V3 and SmartMoto is writing the downgraded boot. I'd like to complain about something though.... Before when that happened, it was easy to fix, since I just: #1 remove the battery from the phone #2 put the battery back into the phone #3 the keypad lights up and remains lit while no screen shows #4 go to SmartMoto and search for phone again #5 SmartMoto finds S Blank Neptune #6 go to Unlock tab and Remove RSA again #7 SmartMoto reports boot version as FF.FF but is able to overwrite it However, with the latest update, when the I/O Timeout error happens, the above steps don't work anymore! When you try to Remove RSA again, SmartMoto reports boot version as 0.FF and then says "you do not need to remove RSA for this bootloader version." That means I have to go Repair PDS and then do Full Flash to make the phone live again, which takes quite a bit of time and erases the customer's phone data. Can the SmartClip team look into this?

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03-28-2006, 10:34	#2 (permalink)
anduin Freak Poster Join Date: Aug 2001 Location: UK Age: 48 Posts: 187 Member: 5653 Status: Offline Thanks Meter: 6	I keep getting the same problem too; IO error on downgrade. Its quite annoying especially when i have to full flash the phone with a different language flash afterwards. Either this bug needs fixing or we need more flash files on support. ( i for example need a full flash with LP0039

03-29-2006, 00:13	#4 (permalink)
Veritable Freak Poster Join Date: Jan 2005 Age: 41 Posts: 173 Member: 108655 Status: Offline Thanks Meter: 0	Sorry, no log right now because it's not really a permanent damage thing. It looks exactly the same as any other V3 8.26 Remove RSA process, except that at various point of the Writing Boot Area action it just stops, and you can see on the Smart-Clip that the green LED stops blinking, then after a few seconds it says I/O Timeout, followed by Flash Completed. That's probably because of the LPT data transfer corruption, so I'm not too worried about that. My concern is that before I can fix it by doing the Remove RSA process again. Now, I can't, and have to do Repair PDS + Full Flash, which takes a lot longer.