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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip

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Old 05-06-2012, 10:20   #1 (permalink)
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S-card lost


My smartclip damaged
i Bought a new smart clip and new scard i lost my new scard.
Now i want to work with new smart clip and old scard,but i can not update my scard to latest version 3.10
When I am trying to update scard it says your scard is bind to another smartclip.
please help me TO solving this problem
log:
Smart-Clip update software 3.09
Warning: make sure you use power adapter!

Reading clip info...
Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x378... OK
Clip serial: XXXXXXXXX
Firmware version: 5.03
Checking dongle... failed
No Smart-Clip dongle found.
Please connect dongle and try again.
Checking dongle... OK
Smart-Clip dongle found, serial XXXXXXXXX
Checking dongle... OK
S-Card serial XXXXXXXXXXX
You can Update your S-Card now
Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x378... OK
Clip serial: XXXXXXXXX
Firmware version: XXX
Your S-Card is bind to another Smart-Clip
Error with S-Card to Smart-Clip registration binding
1. 1,old die Smart-Clip serial number :XXXXXXX
2. old S-Card serial number ;XXXXXXXXXX
3. new S-Card serial number :i dont have it
4, new Smart-Clip serial number:XXXXXXXX
I SEND THIS LETTER TO [email protected]
PLEASE HELP ME
THANKS.
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Old 05-07-2012, 07:22   #2 (permalink)
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@ bouziane1,

PM me your e-mail address, please.

Best Regards
GSMServer team



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Old 05-07-2012, 13:53   #3 (permalink)
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I sent a pm
please help
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Old 05-07-2012, 16:16   #4 (permalink)
Freak Poster
 
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Quote:
Originally Posted by GSM_Support View Post
@ bouziane1,

PM me your e-mail address, please.

Best Regards
GSMServer team


i am 3days waiting please help
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Old 05-08-2012, 07:29   #5 (permalink)
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Join Date: Feb 2005
Location: GSMserver Team
Posts: 32,092
Member: 121052
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Sonork: 100.107126
Thanks Meter: 67,199
@ bouziane1,

Your e-mail received. As soon as all required operations will be completed reply will be sent back to you.

Best Regards
GSMServer team



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Old 05-08-2012, 10:09   #6 (permalink)
Freak Poster
 
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Quote:
Originally Posted by gsm_support View Post
@ bouziane1,

your e-mail received. As soon as all required operations will be completed reply will be sent back to you.

best regards
gsmserver team


thank you very much sir
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Old 05-08-2012, 17:20   #7 (permalink)
Freak Poster
 
Join Date: Sep 2006
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Posts: 175
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Thanks Meter: 10
problem solved thanks
SMART-CLIP ON
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