S-card Damaged During Update - GSM-Forum

Johnessen · 01-07-2007, 01:48

I need a help here here.I was able to update my Smart-Clip to version 3.8 after thatI tried to upgrade my S-Card to version 1.08 all of a sudden after 24% it stopped and got frozen.After I treid again it told me that S-CARD IS INDENTIFEID AS DAMAGED BUT IS NOT ALLOWED TO BE REPAIRED
Please contact support for details.
What do I do know?.

Blartiartfast · 01-07-2007, 03:25

You need to contact support at smart-clip.com
They will reset their server, and allow you to update skey again.
Don't forget to include your skey sn with you mail.

Johnessen · 01-08-2007, 21:24

Quote:

Originally Posted by Blartiartfast

You need to contact support at smart-clip.com
They will reset their server, and allow you to update skey again.
Don't forget to include your skey sn with you mail.

Thanks for your reply but before I posted my problem here i have already emailed the support all the information they might need.
Even up to this very minute I have not received any reply from them,I even had to send another mail the second time but still no reply from them.
Maybe they are still sleeping!!!.
I will wait till they wake up because I have no other option.

luskao · 01-08-2007, 21:38

Wait till tomorrow and you will have the answer to your email.

BR

Luskao

Johnessen · 01-09-2007, 17:23

Quote:

Originally Posted by luskao

Wait till tomorrow and you will have the answer to your email.

BR

Luskao

You were right with Wait till tomorrow and you will have the answer to your email.I do get a reply but with

What is the dongle serial?.

I am sure in the subject of my mail I wrote the serial number like this

S-Card ********* DAMAGED.

Can't someone from the support team read that?.Though I replied again with only the serial numbers but still waiting for hours now for the reply.

Johnessen · 01-11-2007, 01:56

Problem solved with new S-card update.

01-07-2007, 01:48	#1 (permalink)
Johnessen No Life Poster Join Date: Jan 2003 Location: Germany Posts: 513 Member: 19831 Status: Offline Thanks Meter: 46	S-card Damaged During Update I need a help here here.I was able to update my Smart-Clip to version 3.8 after thatI tried to upgrade my S-Card to version 1.08 all of a sudden after 24% it stopped and got frozen.After I treid again it told me that S-CARD IS INDENTIFEID AS DAMAGED BUT IS NOT ALLOWED TO BE REPAIRED Please contact support for details. What do I do know?.

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01-07-2007, 03:25	#2 (permalink)
Blartiartfast No Life Poster Join Date: May 2001 Location: U.K Age: 54 Posts: 1,425 Member: 4611 Status: Offline Thanks Meter: 68	You need to contact support at smart-clip.com They will reset their server, and allow you to update skey again. Don't forget to include your skey sn with you mail.

01-08-2007, 21:38	#4 (permalink)
luskao Product Supporter Join Date: Sep 2004 Age: 39 Posts: 5,993 Member: 81703 Status: Offline Thanks Meter: 1,332	Wait till tomorrow and you will have the answer to your email. BR Luskao

01-11-2007, 01:56	#6 (permalink)
Johnessen No Life Poster Join Date: Jan 2003 Location: Germany Posts: 513 Member: 19831 Status: Offline Thanks Meter: 46	Problem solved with new S-card update.