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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip

 
 
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Old 02-04-2014, 15:12   #1 (permalink)
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S card update issue


now s card not see not server not smart mot

Last edited by GSM_Support; 02-04-2014 at 16:29.
 
Old 02-04-2014, 15:39   #2 (permalink)
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[SIZE=5]same problem here
Attached Images
File Type: png scard.png (22.0 KB, 119 views)

Last edited by GSM_Support; 02-04-2014 at 21:18.
 
Old 02-04-2014, 16:17   #3 (permalink)
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Scard error during update and dead now

I try to update my scard for new update SmartMoto v4.31 and S-Card v3.12 while during update i get this error .... please help me to fix it.
Regards



after error again try to update and get error again

 
Old 02-04-2014, 16:29   #4 (permalink)
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In case if any error appears during the update operation of the Smart-Clip box or S-Card dongle perform following operations:
  1. Save log file
  2. Send it along with the serial number to support[at]smart-clip.com

Best Regards
GSMServer team



 
Old 02-04-2014, 16:36   #5 (permalink)
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//////////////////////////////////////

Last edited by GSM_Support; 02-04-2014 at 17:05. Reason: Contained serial numbers
 
Old 02-04-2014, 16:47   #6 (permalink)
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same problem here / scard dead during update process
 
Old 02-04-2014, 17:23   #7 (permalink)
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same problem here i hope smart-clip team will resolve the issue soon
regards
 
Old 02-04-2014, 17:29   #8 (permalink)
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going through the same problem, log sent to support.
 
Old 02-04-2014, 17:40   #9 (permalink)
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same problem..
Now, S-card not found

Mail sent to [email protected]
 
Old 02-04-2014, 18:32   #10 (permalink)
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Exclamation

Same problem here, after update Smart card dongle is not seen by SmartMoto, Scout and update software itself. However, Windows recognise e-gate USB smart card reader.

 
Old 02-04-2014, 19:30   #11 (permalink)
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Have just updated my scard - works ok. Am I lucky thing?))
 
Old 02-04-2014, 21:42   #12 (permalink)
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Our S-key not full dead :

If trying update again

Smart-Clip update software 3.09
Warning: make sure you use power adapter!


Checking dongle... OK
S-Card serial 71XXXXXXX
The update process of your S-Card is not completed. Please contact support team at [email protected]
Please contact support for details

Hopefully support will help us quickly.
 
Old 02-05-2014, 07:47   #13 (permalink)
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failed to update scard

need help i got error while updating my scard.
after error cannot update my scard again nor i can detect my scard in read info.
log file created and sent to [email protected].
 
Old 02-05-2014, 09:00   #14 (permalink)
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same problem ,i sent you email with my log ,i hope to resolv the problem
 
Old 02-05-2014, 09:26   #15 (permalink)
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same problem..
Now, S-card not found

Mail sent to [email protected]
 
 

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