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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Smart-Clip

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Old 03-11-2009, 12:35   #1 (permalink)
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S-card update problem

I have a new s-card an how can i register

the problem i can t update

 
Old 03-11-2009, 13:35   #2 (permalink)
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Did you ever press Update button?



Best Regards
GSMServer team



 
Old 03-11-2009, 14:11   #3 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
Did you ever press Update button?



Best Regards
GSMServer team



yes yes yes I have do t

when i search by smartmoto V3.20 for smart clip
i get Smart-Clip dongle blank, v 0.00

Last edited by Mounir; 03-11-2009 at 14:20.
 
Old 03-11-2009, 14:54   #4 (permalink)
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The dongle simply has to be updated.

S-Card registration/update procedure

Please be aware that S-Card registration/update procedure requires a stable Internet connection during the whole process.

1. Connect S-Card dongle to PC USB port;
2. Connect Smart-Clip to PC using Smart Adaptor or LPT cable;
3. Power Smart-Clip ON (warning: don’t use battery!);
4. Go to our Update Zone;
5. Update Zone uses ActiveX control, answer "Yes" to install and run it;
6. Log to the S-Card tab;
7. Press "Update" button;
8. An ActiveX client should detect Smart-Clip serial, firmware version and S-Card serial, update process begins;
9. New firmware is loaded.



Best Regards
GSMServer team



 
Old 03-11-2009, 15:10   #5 (permalink)
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S-card firmware version is 0.00

when i press update

smat-clip update

Smart-Clip update software 3.05
Warning: make sure you use power adapter!


Clip serial: 4527xxxxx
Firmware version: 4.08
login... OK
Server firmware version: 4.08
European market Smart-Clip
Clip warranty period:
17-Nov-2004 to 16-May-2005 (expired)
EEPROM test successfull,reporting... OK
Checking dongle... OK
Smart-Clip dongle blank found, serial 218xxxxx
Smart-Clip doesn't need update


-S-card update

Smart-Clip update software 3.05
Warning: make sure you use power adapter!


Checking dongle... OK
S-Card serial 2185xxxx
S-Card identified
You can Register your S-Card now. Your S-Card will be updated automatically
Clip serial: 4527xxxx
Firmware version: 4.08

Last edited by Mounir; 03-11-2009 at 15:19.
 
Old 03-11-2009, 15:42   #6 (permalink)
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Please send log files from update zone including serial numbers to support[at]smart-clip.com

___
Best Regards
GsmServer Team

www.smart-clip.com
www.scoutdongle.com
www.boot-loader.com
 
Old 03-11-2009, 17:53   #7 (permalink)
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Red face

i have the same problem i can not update the s-card smart clip upate is okey so plz do something my clip and s-card is new

Last edited by GSM_Support; 03-12-2009 at 08:13.
 
Old 03-12-2009, 08:15   #8 (permalink)
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Please send log files from update zone including serial numbers to support[at]smart-clip.com




Best Regards
GSMServer team



 
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