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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip


 
 
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Old 12-02-2009, 03:38   #1 (permalink)
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SC Box Update Error


this is to follow up my problem with my box...
i update it last nite then something went wrong...

log:
Clip serial: xxxxxxxxxxxx
Firmware version: 4.08
login... OK
Server firmware version: 5.00
European market Smart-Clip
Clip warranty period:
10-Jan-2009 to 09-Jul-2009 (expired)
EEPROM test successfull,reporting... OK
Checking dongle... OK
Smart-Clip dongle found, serial xxxxxxxxxxx
Checking clip... OK
Update stage 1 of 2:
Stage 1 of 2 OK, EEPROM ready
Update stage 2 of 2:
prepare... prepare cmd failed
prepare try #2... 500000000repare write failed
prepare try #3... 800000000repare write failed
prepare try #4... 2200000000repare write failed
prepare try #5...
prepare write failed

now it says: contact support, and thats what i'm doing since last nite but
no response from support

Pls SC Team/support..

br.
 
Old 12-02-2009, 04:09   #2 (permalink)
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Don`t worry

Send a mail to smart-clip support and they reset the server and after that you will be in conditions to update your box again

i had the same problem time ago

Regards
 
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Old 12-02-2009, 04:15   #3 (permalink)
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thanks, i already sent them an email..

hope they will response fast coz theres so many phones i have to repair..

still waiting.........................






SC ON.

br.
 
Old 12-02-2009, 04:24   #4 (permalink)
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kalma lang meg ma solve gd na...hulata lang mag online ang SC team....redhorse ta anay!!!
 
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Old 12-02-2009, 06:19   #5 (permalink)
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thanks bosss ayhen your advise,pls back server again of smartclip,because i update my box smartclip error updating i need your help gsm server................
 
Old 12-02-2009, 07:38   #6 (permalink)
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Still waiting........................................... .................................................. .................................................. ............................








br.
 
Old 12-02-2009, 08:08   #7 (permalink)
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@ RCB Telecom,

As soon as your e-mail will be received and all required operations will be performed. Reply will be sent to your inbox.

Best Regards
GSMServer team




Last edited by GSM_Support; 12-02-2009 at 16:10.
 
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Old 12-02-2009, 15:54   #8 (permalink)
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but right now cannot received my yahoo mail the informaton to continue update my smartclip,pls i need your help mr gsm server i knw you hear my request or wishes update my smarclip box,this is ,my important also my box in motorola,again pls help me..........


regards mr gsmserver.....................
 
Old 12-02-2009, 16:12   #9 (permalink)
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You will be notified in this thread too.

___
Best Regards
GsmServer Team

 
Old 12-02-2009, 16:27   #10 (permalink)
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i mean boss my smarclip canot use already bescause,to error updating,pls help me.................
 
Old 12-02-2009, 16:37   #11 (permalink)
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@ RCB Telecom,

Check your Private Messages, please.

Best Regards
GSMServer team



 
Old 12-03-2009, 02:58   #12 (permalink)
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Successfully UPDATED my SmartClip...

successfully updated my SmartClip and Scard...

thanks for the best ang fast support...

Quote:
Smart-Clip update software 3.08
Warning: make sure you use power adapter!


Reading clip info...
Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x378... OK
Clip serial: smartclip
Firmware version: b1.05

Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x378... OK
Clip serial: smartclip
Firmware version: b1.05
login... OK, allowed once mode
European market Smart-Clip
Clip warranty period:
10-Jan-2009 to 09-Jul-2009 (expired)
Checking dongle... OK
Smart-Clip dongle found, serial smartclip
Checking clip... OK
xupdate successful
Update stage 1 of 2:
Stage 1 of 2 OK, EEPROM ready
Update stage 2 of 2:
Stage 2 of 2 OK, update successful!
New firmware version: 5.00

SC on........alive and kicking...
 
Old 12-03-2009, 12:45   #13 (permalink)
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Smart-Clip update software 3.08
Warning: make sure you use power adapter!


Reading clip info...
Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x378... OK
Clip serial: 341XXXXXX
Firmware version: 4.08

Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x378... OK
Clip serial: 341XXXXXX
Firmware version: 4.08
login... OK
Server firmware version: 5.00
European market Smart-Clip
Clip warranty period:
11-Jan-2005 to 10-Jul-2005 (expired)
EEPROM test successfull,reporting... OK
Checking dongle... OK
Smart-Clip dongle found, serial 465XXXXXX
Checking clip... OK
Update stage 1 of 2:
Stage 1 of 2 OK, EEPROM ready
Update stage 2 of 2:
update... 500pdate write failed
update try #2... 240pdate write failed
update try #3... 180pdate write failed
update try #4... 950pdate write failed
update try #5... 18
update write failed

Same problem, I have sent mail to support, hope it will be fixed.

B.R
 
Old 12-03-2009, 14:33   #14 (permalink)
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Genius, please check this link.


___
Best Regards
GsmServer Team

www.smart-clip.com
www.scoutdongle.com
http://www.boot-loader.com
 
Old 12-03-2009, 14:48   #15 (permalink)
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Since 2005 I have never error message while updating my box.
It's great box and great updates, but I cant update it somehow!


Quote:
Originally Posted by Mr.Tinkertrain View Post
 
 

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