SC hardware failure? - GSM-Forum

kades · 11-06-2009, 18:42

I have used this SC for more than 3 years, but this days when I connect a phone it doesn't start charging by itself and shows error messages like that:

> Using Battery:

Quote:

Searching for phone... found Motorola Phone (V3re), getting test interface... clip communication failed

> Using out power ~ 4v

Quote:

Searching for phone... found Motorola Phone (V3re), getting test interface... OK
Model V3re
Firmware R3442A_G_0E.42.04R
Switching to flash mode... reconnect error

I tested 3 differents phone and 2 differents usb cables, because of this I guess SmartClip failure.

On second case, If I put in boot manualy I can finish the procedure successfully...

kadES

GSM_Support · 11-07-2009, 10:32

In case of getting an error "Clip communication failed", while detecting the handset, please check the output of Smart-Clip power source. For stable Smart-Clip functions the recommended power supply is 10V, 1A.

Some phone models use a data cable for charging. So, as soon as it gets connected to Smart-Clip it starts charging and uses about 500mA, plus Clip requires another 130-150mA.

Also, please ensure hat your LPT port is set to EPP mode in BIOS and firewall with antivirus are disabled.

Best Regards
GSMServer team

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11-07-2009, 10:32	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	In case of getting an error "Clip communication failed", while detecting the handset, please check the output of Smart-Clip power source. For stable Smart-Clip functions the recommended power supply is 10V, 1A. Some phone models use a data cable for charging. So, as soon as it gets connected to Smart-Clip it starts charging and uses about 500mA, plus Clip requires another 130-150mA. Also, please ensure hat your LPT port is set to EPP mode in BIOS and firewall with antivirus are disabled. Best Regards GSMServer team