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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip


 
 
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Old 09-21-2007, 17:54   #1 (permalink)
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Thumbs down SC Team, K1 Dead by SC (R4527. b0A.B4)


Hi,

Here is the log

SmartMoto 2.33
S-Card: xxxxxxxxxxx Smart-Clip dongle, v 1.46, assigned Smart-Clip: xxxxxxxxxx Europe, initializing... OK
Clip serial: xxxxxxxxxx, version: 3.23, initializing... OK
Searching for phone... no phone found
Clip serial: xxxxxxxxxx, version: 3.23, initializing... OK
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 3.00
Reading flash id... Intel - 28F256L18B
Reading flash id/2... Intel - 28F256L18T, OK
Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,W 510,Z3
Hardware IMEI: 352239014098014
IMEI OTP status: locked
Security area saved to "PDS for S Blank Neptune LTE2 352239014098014.mbk"
Unlocking phone...
error A4
Searching for phone... no phone found
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 3.00
Reading flash id... Intel - 28F256L18B
Reading flash id/2... Intel - 28F256L18T, OK
Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,W 510,Z3
Hardware IMEI: 352239014098014
IMEI OTP status: locked
Security area saved to "PDS for S Blank Neptune LTE2 352239014098014 (1).mbk"
Unlocking phone...
error A4
Operation log saved to "C:\Documents and Settings\Administrator\Desktop\SmartMoto log 21-09-2007.txt"
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 3.00
Reading flash id... Intel - 28F256L18B
Reading flash id/2... Intel - 28F256L18T, OK
Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,W 510,Z3
Hardware IMEI: 352239014098014
IMEI OTP status: locked
Security area saved to "PDS for S Blank Neptune LTE2 352239014098014 (2).mbk"
Unlocking phone...
error A4
Clip serial: xxxxxxxxxx, version: 3.23, initializing... OK
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 3.00
Reading flash id... Intel - 28F256L18B
Reading flash id/2... Intel - 28F256L18T, OK
Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,W 510,Z3
Hardware IMEI: 352239014098014
IMEI OTP status: locked
Security area saved to "PDS for S Blank Neptune LTE2 352239014098014 (3).mbk"
Login request... OK
Writing flash section 2 of 2... 100% (49.6 Kb/sec)
Restarting phone... OK
Searching for phone... found S Blank Neptune LTE2
Switching to flash mode... OK
IMEI OTP status: locked
Repair PDS request... OK
Performing PDS repair... error BE
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 3.00
Reading flash id... Intel - 28F256L18B
Reading flash id/2... Intel - 28F256L18T, OK
Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,W 510,Z3
Hardware IMEI: 352239014098014
IMEI OTP status: locked
Security area saved to "PDS for S Blank Neptune LTE2 352239014098014 (4).mbk"
Login request... OK
Writing flash section 2 of 2... 100% (43.5 Kb/sec)
Restarting phone... OK
Searching for phone... found S Blank Neptune LTE2
Switching to flash mode... OK
IMEI OTP status: locked
Repair PDS request... OK
Performing PDS repair... error BE

Pls dont tell me that i need to do TP/Repair/FF. Because i already tried performing pds repair, but without luck. So, i cant flash it.
 
Old 09-22-2007, 10:33   #2 (permalink)
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The only thing i can suggest you at this stage, is to try restoring original security area, it was automatically saved to your PC at the time of the first connect of the handset
Quote:
Security area saved to "PDS for S Blank Neptune LTE2 352239014098014.mbk"
Also, please send us your handset. We will check it in case if have a kind of "strange platform". Please contact me in PM for more details.


Best Regards
GSMServer team



 
Old 09-22-2007, 22:16   #3 (permalink)
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HiPlease tell me the correct steps. Cheers
 
Old 09-22-2007, 23:51   #4 (permalink)
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Hi Sc Team,

Without TP, i just connected the battery and usb cable to sc. Search, Tried restore PDS for S Blank Neptune LTE2 352239014098014.mbk but gaves me an error when writting.

Sc Team, The phone came to me working, without any problems.
I live in Brazil/Sao Paulo, Its not impossible to me to send u the handset, but whos gonna pay for that if the problem has originated by SClip. ?

Log:
SmartMoto 2.33
S-Card: Smart-Clip dongle, v 1.46, assigned Smart-Clip: Europe, initializing... OK
Clip serial: version: 3.23, initializing... OK
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 3.00
Reading flash id... Intel - 28F256L18B
Reading flash id/2... Intel - 28F256L18T, OK
Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,W 510,Z3
Hardware IMEI: 352239014098014
IMEI OTP status: locked
Security area saved to "PDS for S Blank Neptune LTE2 352239014098014 (8).mbk"
[1243] retrying block write at 0x10010000...
error BE


Cheers
Hope u guys Fix this soon has possible.
Rush
 
Old 09-23-2007, 01:12   #5 (permalink)
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k1 unlock

hi, i unlocked one k1 today without problem using magic tp. do you do tp cutting shield?? the firmware and boot was the same like you say. maybe your power supply.
try doing tp again.

good luck
 
Old 09-24-2007, 08:07   #6 (permalink)
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@ rushwhq,

Quote:
Without TP, i just connected the battery and usb cable to sc
If the handset connected without using of the TP and it get read as
Quote:
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 3.00
It shows that TestPoint shorted.
Please check the mainboard of the phone.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 09-25-2007, 21:38   #7 (permalink)
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Hi Mr.Tinkertrain,

This is the only thing that can happen on this case right Mr Tinkertrain ?
I imagine that. I tried clean but still the same. Are u really sure that this is not SC Problem?
Because i already see probably 10 users with the same problem and no fixed yet.

If the problem if cause by my precious hands, no problems, i take care of this.
But if this problem originated by Sc Clip. U guys must pay 'dhl,ups,fedex' not me, thats the logic.

Cheers
Rush
 
Old 09-26-2007, 07:24   #8 (permalink)
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@ rushwhq,

The handset get detected in such way in case if it connected via TP or Tp is shorted.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 09-27-2007, 02:11   #9 (permalink)
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Hi Mr. Tinkertrain,

Sorry guys for begin nervous, my *******r drives me crazy because of this. Still do. Dont forget that he wants to kill me. Back to case....:

I take off the shield. see attached pic.
As far i can see, i cant find a short circuit. I dont have profesional tools, just SClip, so i tried to clean with brush teeth. No luck. So i tried to cut (see pic) the lines on pcb to see if i can take out of lte2 boot3.00 mode. But... No luck too...

I cant take a better picture, thats really dont help u guys, I know. Gonna talk with some friend to take a better camera.

Can be helpfull for u guys if i send u the backup of pds files from security backup folder?

Please help

Cheers
Rush
Attached Images
File Type: jpg cutted.JPG (24.0 KB, 187 views)
File Type: jpg Foto_0001.jpg (53.7 KB, 140 views)
 
Old 10-09-2007, 00:50   #10 (permalink)
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hi, can anyone give me a pds from K1 or even Z3? thanks.
 
Old 02-29-2008, 11:22   #11 (permalink)
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Restore security area error.
Is it tp method?
 
Old 03-03-2008, 10:37   #12 (permalink)
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@ tuhingr,

It can be restored via Prepare cycle, in case if the boot version supported.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 03-05-2008, 10:04   #13 (permalink)
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Prepair method:

boot loader 0D.C0
SW Version: R47121_G_08.01.11R

now Phone SIG ERR 39:02:
Unlock error 9b
restore sec error
Please upload flash file on your support area.
 
Old 03-05-2008, 10:11   #14 (permalink)
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@ tuhingr,

Boot version 0D.C0 shows that you have k1s, not k1. K1s not supported via "simple" Prepare cycle it suppose to be connected via Prepare Smart TestPoint procedure.
Show us full log file, so we would be able to see what had happened. Don't forget to hide your serial number.
In case if you have used Smart TestPoint cable, tell what is the version of it.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 03-05-2008, 12:32   #15 (permalink)
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SmartMoto 3.10
S-Card: 659******************x Smart-Clip dongle, v 2.06, assigned Smart-Clip: 45***************x Europe, initializing... OK
Clip serial: 4************, version: 4.06, initializing... OK
Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... D.C0
Sending boot... OK
Erasing flash memory OK
Sending firmware OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Reading phone boot version... 0.00
Reading flash id... Intel - M18LR512A
Phone group: V3re
Hardware IMEI: 359************
IMEI OTP status: locked
Security area saved to "PDS for S Flash Neptune LTE2 3***************xx.mbk"
Unlocking phone...
error 9B
Turning phone off... OK

Phone is K1s
 
 

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