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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Smart-Clip

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Old 08-03-2012, 18:34   #1 (permalink)
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Question Selected file exceed your download allowance. Top Up Your Device Account!

Hi, GSM server Team, My boot loader acount is expired, thats why I get free bonus until september 2, but download files is imposible... Boot Loader not allowed this...

My user is jucef... Can you help me??? Iīll buy boot loader activation as soon as possible...

Thanks in advance...

Jucef
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Old 08-04-2012, 07:53   #2 (permalink)
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@ jucef

Free bonus access give you 250 Mb for 1 month. You can not download file with size more then 250 Mb.


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GSMServer team



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Old 08-04-2012, 16:29   #3 (permalink)
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Originally Posted by GSM_Support View Post
@ jucef

Free bonus access give you 250 Mb for 1 month. You can not download file with size more then 250 Mb.


Best Regards
GSMServer team




OK... I understand that point, but... I started "free bonus access" yesterday (until september 2), and I couldn't download anything because "Selected file exceed your download allowance. Top Up Your Device Account!" is showed...
I'm trying download a U9 file... His size is 66.2 but is impossible...

Another thing, in boot-loader- my account- my devices "Status Expired" appears, but yesterday I had bonus until September 2...

I donīt know what is the problem... I didnīt download anything since yesterday.... Where are my 250 MB for download??? I don't understand

I wait you can undestand what is the problem now...

Thanks in advance...


Jucef
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Old 08-06-2012, 07:12   #4 (permalink)
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@ jucef,

Your account will be double checked. We'll respond you in private as soon as possible.

Best Regards
GSMServer team



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