Smart Clip Cannot update ALready SEND mail!! - GSM-Forum

zakiyyboss · 03-23-2012, 07:28

Smart-Clip update software 3.09
Warning: make sure you use power adapter!

Reading clip info...
Auto searching clip...
Looking for clip on Smart Adaptor... OK
Clip serial: 55xxxxxx
Firmware version: b1.05

Auto searching clip...
Looking for clip on Smart Adaptor... OK
Clip serial: 5xxxxxxxxxxx
Firmware version: b1.05
login... failed [2]
European market Smart-Clip
Clip warranty period:
22-Jun-2008 to 19-Dec-2008 (expired)

Send email on zakiyy@gmail.com to support@smart-clip.com

GSM_Support · 03-23-2012, 08:08

@ zakiyyboss,

Your e-mail received, as soon as all required operations will be completed reply will be sent back to you.

Best Regards
GSMServer team

raja16sep · 03-23-2012, 08:40

///////////////////////////////////////////////////////////////

raja16sep · 03-23-2012, 09:50

Hi sir,
Sorry but you under stand my problem. what to do.

Thanks
Br, Raja

GSM_Support · 03-23-2012, 10:08

@ raja16sep,

Please mail information mentioned below to support[at]smart-clip.com

Does the SC power on normally? What indicator lights do you have
(if any) when you plug it to the power source?
What power source do you use? Please, use 10V 1A DC or 12V 750mA adaptor
and NEVER a battery! The adapter is available at
Mains AC/DC Power Adaptor.
Try to connect your SC to PC and go to
Smart-Clip is a professional device for unlocking cell phones. Smart-Clip upgrade zone . Can the update zone detect
the device? If yes, please, press "Save operation log" and mail it to
support[at]smart-clip.com
When you connect the SC to SmartMoto program, choose "Smart-Clip USB port" from "Phone Connection" dropdown
list to the left of "Search" button.
Also please make sure that:
- Firewall on your computer (or your LAN) is configured properly or disabled;
- You have reliable Internet connection;
- If you are using a Smart Adaptor select USB connection method or LPT port for LPT cable;
- LPT port settings are set to EPP in BIOS;
- Your LPT cable works properly;
- You have got a correct LPT port set in SmartMoto program, tab Smart-Clip. The best way to use Auto mode;
- You use a stable power supply with your clip (use 12V 750mA or 10V 1A power adapter);
- Your IE version is not lower than v5.0;
- If you run update under WinXP, log in as Administrator or any other account with administrative rights.

To run a new SmartMoto under WinXP also to update a Smart-Clip please
launch the SmartMoto, open Smart-Clip bookmark & tick the option "Disable OS parallel port polling (requires reboot)".
After that restart your PC.
Also set LPT options in SmartMoto to compatibility.

Best Regards
GSMServer team

Malik Unlocking · 03-24-2012, 05:38

Quote:

Originally Posted by zakiyyboss

Smart-Clip update software 3.09
Warning: make sure you use power adapter!

Reading clip info...
Auto searching clip...
Looking for clip on Smart Adaptor... OK
Clip serial: 55xxxxxx
Firmware version: b1.05

Auto searching clip...
Looking for clip on Smart Adaptor... OK
Clip serial: 5xxxxxxxxxxx
Firmware version: b1.05
login... failed [2]
European market Smart-Clip
Clip warranty period:
22-Jun-2008 to 19-Dec-2008 (expired)

Send email on zakiyy@gmail.com to support@smart-clip.com

must wait team is so helping an nice they must reply u with mail.

zakiyyboss · 03-24-2012, 07:22

Quote:

Originally Posted by Malik Unlocking

must wait team is so helping an nice they must reply u with mail.

Sure that what am DOING .. 2 Days waiting !!

zakiyyboss · 03-27-2012, 13:43

Still waiting for a REPLY !!!

03-23-2012, 07:28	#1 (permalink)
zakiyyboss No Life Poster Join Date: May 2004 Location: Mauritius Posts: 2,192 Member: 64823 Status: Offline Thanks: 286 Thanked 306 Times in 161 Posts	Smart Clip Cannot update ALready SEND mail!! Smart-Clip update software 3.09 Warning: make sure you use power adapter! Reading clip info... Auto searching clip... Looking for clip on Smart Adaptor... OK Clip serial: 55xxxxxx Firmware version: b1.05 Auto searching clip... Looking for clip on Smart Adaptor... OK Clip serial: 5xxxxxxxxxxx Firmware version: b1.05 login... failed [2] European market Smart-Clip Clip warranty period: 22-Jun-2008 to 19-Dec-2008 (expired) Send email on zakiyy@gmail.com to support@smart-clip.com

03-23-2012, 08:40	#3 (permalink)
raja16sep No Life Poster Join Date: May 2008 Location: "I work for Good weekend" Posts: 782 Member: 765990 Status: Offline Sonork: 100.1582347 Thanks: 208 Thanked 172 Times in 134 Posts	/////////////////////////////////////////////////////////////// Last edited by GSM_Support; 03-23-2012 at 09:33. Reason: Contained serial numbers

03-23-2012, 10:08	#5 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 17,300 Member: 121052 Status: Offline Thanks: 425 Thanked 26,665 Times in 3,071 Posts	@ raja16sep, Please mail information mentioned below to support[at]smart-clip.com Does the SC power on normally? What indicator lights do you have (if any) when you plug it to the power source? What power source do you use? Please, use 10V 1A DC or 12V 750mA adaptor and NEVER a battery! The adapter is available at Mains AC/DC Power Adaptor. Try to connect your SC to PC and go to Smart-Clip is a professional device for unlocking cell phones. Smart-Clip upgrade zone . Can the update zone detect the device? If yes, please, press "Save operation log" and mail it to support[at]smart-clip.com When you connect the SC to SmartMoto program, choose "Smart-Clip USB port" from "Phone Connection" dropdown list to the left of "Search" button. Also please make sure that: Firewall on your computer (or your LAN) is configured properly or disabled; You have reliable Internet connection; If you are using a Smart Adaptor select USB connection method or LPT port for LPT cable; LPT port settings are set to EPP in BIOS; Your LPT cable works properly; You have got a correct LPT port set in SmartMoto program, tab Smart-Clip. The best way to use Auto mode; You use a stable power supply with your clip (use 12V 750mA or 10V 1A power adapter); Your IE version is not lower than v5.0; If you run update under WinXP, log in as Administrator or any other account with administrative rights. To run a new SmartMoto under WinXP also to update a Smart-Clip please launch the SmartMoto, open Smart-Clip bookmark & tick the option "Disable OS parallel port polling (requires reboot)". After that restart your PC. Also set LPT options in SmartMoto to compatibility. Best Regards GSMServer team

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03-23-2012, 08:08	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 17,300 Member: 121052 Status: Offline Thanks: 425 Thanked 26,665 Times in 3,071 Posts	@ zakiyyboss, Your e-mail received, as soon as all required operations will be completed reply will be sent back to you. Best Regards GSMServer team

03-23-2012, 09:50	#4 (permalink)
raja16sep No Life Poster Join Date: May 2008 Location: "I work for Good weekend" Posts: 782 Member: 765990 Status: Offline Sonork: 100.1582347 Thanks: 208 Thanked 172 Times in 134 Posts	Hi sir, Sorry but you under stand my problem. what to do. Thanks Br, Raja

03-27-2012, 13:43	#8 (permalink)
zakiyyboss No Life Poster Join Date: May 2004 Location: Mauritius Posts: 2,192 Member: 64823 Status: Offline Thanks: 286 Thanked 306 Times in 161 Posts	Still waiting for a REPLY !!!