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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Smart-Clip

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Old 03-23-2012, 07:28   #1 (permalink)
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Smart Clip Cannot update ALready SEND mail!!

Smart-Clip update software 3.09
Warning: make sure you use power adapter!


Reading clip info...
Auto searching clip...
Looking for clip on Smart Adaptor... OK
Clip serial: 55xxxxxx
Firmware version: b1.05

Auto searching clip...
Looking for clip on Smart Adaptor... OK
Clip serial: 5xxxxxxxxxxx
Firmware version: b1.05
login... failed [2]
European market Smart-Clip
Clip warranty period:
22-Jun-2008 to 19-Dec-2008 (expired)


Send email on zakiyy@gmail.com to support@smart-clip.com
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Old 03-23-2012, 08:08   #2 (permalink)
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@ zakiyyboss,

Your e-mail received, as soon as all required operations will be completed reply will be sent back to you.

Best Regards
GSMServer team



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The Following User Says Thank You to GSM_Support For This Useful Post:
Old 03-23-2012, 08:40   #3 (permalink)
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///////////////////////////////////////////////////////////////

Last edited by GSM_Support; 03-23-2012 at 09:33. Reason: Contained serial numbers
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Old 03-23-2012, 09:50   #4 (permalink)
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Hi sir,
Sorry but you under stand my problem. what to do.

Thanks
Br, Raja
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Old 03-23-2012, 10:08   #5 (permalink)
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@ raja16sep,

Please mail information mentioned below to support[at]smart-clip.com
  1. Does the SC power on normally? What indicator lights do you have
    (if any) when you plug it to the power source?
  2. What power source do you use? Please, use 10V 1A DC or 12V 750mA adaptor
    and NEVER a battery! The adapter is available at
    Mains AC/DC Power Adaptor.
  3. Try to connect your SC to PC and go to
    Smart-Clip is a professional device for unlocking cell phones. Smart-Clip upgrade zone . Can the update zone detect
    the device? If yes, please, press "Save operation log" and mail it to
    support[at]smart-clip.com
  4. When you connect the SC to SmartMoto program, choose "Smart-Clip USB port" from "Phone Connection" dropdown
    list to the left of "Search" button.
  5. Also please make sure that:

    • Firewall on your computer (or your LAN) is configured properly or disabled;
    • You have reliable Internet connection;
    • If you are using a Smart Adaptor select USB connection method or LPT port for LPT cable;
    • LPT port settings are set to EPP in BIOS;
    • Your LPT cable works properly;
    • You have got a correct LPT port set in SmartMoto program, tab Smart-Clip. The best way to use Auto mode;
    • You use a stable power supply with your clip (use 12V 750mA or 10V 1A power adapter);
    • Your IE version is not lower than v5.0;
    • If you run update under WinXP, log in as Administrator or any other account with administrative rights.

To run a new SmartMoto under WinXP also to update a Smart-Clip please
launch the SmartMoto, open Smart-Clip bookmark & tick the option "Disable OS parallel port polling (requires reboot)".
After that restart your PC.
Also set LPT options in SmartMoto to compatibility.


Best Regards
GSMServer team



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Old 03-24-2012, 05:38   #6 (permalink)
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Quote:
Originally Posted by zakiyyboss View Post
Smart-Clip update software 3.09
Warning: make sure you use power adapter!


Reading clip info...
Auto searching clip...
Looking for clip on Smart Adaptor... OK
Clip serial: 55xxxxxx
Firmware version: b1.05

Auto searching clip...
Looking for clip on Smart Adaptor... OK
Clip serial: 5xxxxxxxxxxx
Firmware version: b1.05
login... failed [2]
European market Smart-Clip
Clip warranty period:
22-Jun-2008 to 19-Dec-2008 (expired)


Send email on zakiyy@gmail.com to support@smart-clip.com
must wait team is so helping an nice they must reply u with mail.
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Old 03-24-2012, 07:22   #7 (permalink)
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Quote:
Originally Posted by Malik Unlocking View Post
must wait team is so helping an nice they must reply u with mail.
Sure that what am DOING .. 2 Days waiting !!
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Old 03-27-2012, 13:43   #8 (permalink)
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Still waiting for a REPLY !!!
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