plz help me to unlock moto gleam

[yaracell]

hi i cant unlock gleam Z3X BOX Serial Port (COM3), provider - FTDI, drv. ver. 2.4.16.0 from 2/17/2009
MCU: MT6253, HW rev. A.04, SW rev. A.00
Release the Power ON button
Sending boot...com error, 0x04
Preparing...Com error 0x03

[GSM_Support]

@ yaracell,

In most cases

Sending boot...com error, 0x04
Preparing...Com error 0x03

error show that the wrong drivers were installed.
Install drivers that are recommended by the Smart-Clip team and run unlock operation according to the manual once again. Your issue will be solved.
Also, please notice that it is recommended to save calibration backup before performing any operation.

Best Regards
GSMServer team

[kchlif]

Originally Posted by GSM_Support

@ yaracell,

In most cases error show that the wrong drivers were installed.
Install drivers that are recommended by the Smart-Clip team and run unlock operation according to the manual once again. Your issue will be solved.
Also, please notice that it is recommended to save calibration backup before performing any operation.

Best Regards
GSMServer team

Prolific USB-to-Serial Comm Port (COM35), provider - Prolific, drv. ver. 2.0.2.8 from 20/11/2007
MCU: MT6253, HW rev. A.04, SW rev. A.00
Release the Power ON button
Testing external RAM...16 Mb
Architecture: NOR, Manufacturer: Samsung, Chip model not detected [EC2208-FFFFFFFF]
Flash size - 32 Mb, TOP
Firmware size - 23 Mb, Filesystem size - 9 Mb
Firmware - CELLONSZ53_QUARTZ_09B_PCB01_GPRS_MT6253_S00.QUARTZ _MAINCODE_24
Hardware IMEI: 356382046721389
Volume /dev/ffs1 mounted
Reading codes...OK
Prolific USB-to-Serial Comm Port (COM35), provider - Prolific, drv. ver. 2.0.2.8 from 20/11/2007
MCU: MT6253, HW rev. A.04, SW rev. A.00
Release the Power ON button
Testing external RAM...16 Mb
Architecture: NOR, Manufacturer: Samsung, Chip model not detected [EC2208-FFFFFFFF]
Flash size - 32 Mb, TOP
Firmware size - 23 Mb, Filesystem size - 9 Mb
Firmware - CELLONSZ53_QUARTZ_09B_PCB01_GPRS_MT6253_S00.QUARTZ _MAINCODE_24
Hardware IMEI: 356382046721389
Volume /dev/ffs1 mounted
Reading data..OK
Reading flash: done
Prolific USB-to-Serial Comm Port (COM35), provider - Prolific, drv. ver. 2.0.2.8 from 20/11/2007
MCU: MT6253, HW rev. A.04, SW rev. A.00
Release the Power ON button
Testing external RAM...16 Mb
Architecture: NOR, Manufacturer: Samsung, Chip model not detected [EC2208-FFFFFFFF]
Flash size - 32 Mb, TOP
Firmware size - 23 Mb, Filesystem size - 9 Mb
Firmware - CELLONSZ53_QUARTZ_09B_PCB01_GPRS_MT6253_S00.QUARTZ _MAINCODE_24
Hardware IMEI: 356382046721389
Volume /dev/ffs1 mounted
Phone is unlocked
Prolific USB-to-Serial Comm Port (COM35), provider - Prolific, drv. ver. 2.0.2.8 from 20/11/2007
MCU: MT6253, HW rev. A.04, SW rev. A.00
Release the Power ON button
Testing external RAM...16 Mb
Architecture: NOR, Manufacturer: Samsung, Chip model not detected [EC2208-FFFFFFFF]
Flash size - 32 Mb, TOP
Firmware size - 23 Mb, Filesystem size - 9 Mb
Firmware - CELLONSZ53_QUARTZ_09B_PCB01_GPRS_MT6253_S00.QUARTZ _MAINCODE_24
Hardware IMEI: 356382046721389
Volume /dev/ffs1 mounted
Reading data..OK
Writing flash: done

profilic cable is used. all is ok