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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip


 
 
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Old 11-03-2008, 00:24   #1 (permalink)
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Question


I've been trying to update this smart-clip and Im haveing problems ,,
I followed all the instructions, but still .this what it tells me-->>>>>>>



Smart-Clip update software 3.04
Warning: make sure you use power adapter!

Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x378... OK
Clip serial: *********
Firmware version: 2.15
login... OK
Server firmware version: 4.08
European market Smart-Clip
Clip warranty period:
05-Nov-2005 to 04-May-2006 (expired)
EEPROM test successfull,reporting... OK
Checking dongle...
Unhandled exception E06D7363 at 7C812A5B


what does>>> Unhandled exception E06D7363 at 7C812A5B<<<,,mean?

Last edited by GSM_Support; 11-03-2008 at 08:12.
 
Old 11-03-2008, 00:33   #2 (permalink)
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Use another USB Port.........
 
Old 11-03-2008, 00:37   #3 (permalink)
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Quote:
Originally Posted by wizz928 View Post
I've been trying to update this smart-clip and Im haveing problems ,,
I followed all the instructions, but still .this what it tells me-->>>>>>>



Smart-Clip update software 3.04
Warning: make sure you use power adapter!

Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x378... OK
Clip serial: *********
Firmware version: 2.15
login... OK
Server firmware version: 4.08
European market Smart-Clip
Clip warranty period:
05-Nov-2005 to 04-May-2006 (expired)
EEPROM test successfull,reporting... OK
Checking dongle...
Unhandled exception E06D7363 at 7C812A5B


what does>>> Unhandled exception E06D7363 at 7C812A5B<<<,,mean?
Clip warranty period:
05-Nov-2005 to 04-May-2006 (expired)

Simply team killed ur clip...once upon a time i had 4 smart clips...and few days after expiration day ( warranty 6 months) my clips were killed during update...
sc team is the worst team regarding support and update..
simply their server is programmed to get rid of all expired clips....not to only refuse the update...
 
Old 11-03-2008, 01:27   #4 (permalink)
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Quote:
Originally Posted by wizz928 View Post
I've been trying to update this smart-clip and Im haveing problems ,,
I followed all the instructions, but still .this what it tells me-->>>>>>>



Smart-Clip update software 3.04
Warning: make sure you use power adapter!

Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x378... OK
Clip serial: *********
Firmware version: 2.15
login... OK
Server firmware version: 4.08
European market Smart-Clip
Clip warranty period:
05-Nov-2005 to 04-May-2006 (expired)
EEPROM test successfull,reporting... OK
Checking dongle...
Unhandled exception E06D7363 at 7C812A5B


what does>>> Unhandled exception E06D7363 at 7C812A5B<<<,,mean?
just to proof what i posted up:

http://forum.gsmhosting.com/vbb/show...77&postcount=7

http://forum.gsmhosting.com/vbb/show...68&postcount=2

http://forum.gsmhosting.com/vbb/show...17&postcount=3

http://forum.gsmhosting.com/vbb/show...14&postcount=9
 
Old 11-03-2008, 08:41   #5 (permalink)
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@ wizz928,

In order to update the Smart-Clip to the latest version S-Card has to be used.
Are you using Smart-Clip with the S-Card?


@ anna,

Your post is complete nonsense!!!
Nobody is thinking to kill old devices. Our hardware warranty is 6 month. During that time we can ensure you in Clip functions & free exchange in case of failure. After warranty have expired, we are not responsible for Clip state.
The most common problem, that the Smart-Clip can go out of service during update process, because it has to go through a few stages of hardware tests. If it fails to pass any of them - it stops working. It happens to the warranty devices or to the ones that are out of warranty. The only difference that Clips with warranty can be exchanged.
And of course, as older hardware - the more chances for it to get broken. That is usual for any device.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 11-03-2008, 17:18   #6 (permalink)
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No I am not using a s-card ,, what is that anyway? ,, im new to this just got this box.
 
Old 11-04-2008, 08:39   #7 (permalink)
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@ wizz928,

S-Card dongle is a Smart-Clip sub-device providing high level protection in the process of operation and updates. Connects to PC via USB port. Compatible with Win98/ME/2000/XP.
For more detailed information check this link, please.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
 

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