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Old 03-18-2012, 05:21   #1 (permalink)
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Smartclip firmware FF.FF
My clip has red & yellow led on issue.

I've sent the update log to SC Team 2 days ago, but no reply from Team.

SC Team don't care old users? or i have to pay for fix firmware issue?
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Old 03-19-2012, 08:31   #2 (permalink)
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@ trieubk,

Your e-mail received, as soon as all required operations will be performed reply will be sent back to you. Please be patient.

Best Regards
GSMServer team
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Old 03-22-2012, 05:01   #3 (permalink)
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My clip is working now

Thanks GSM_Support for help!
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Old 03-22-2012, 05:39   #4 (permalink)
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me too,

waiting for your reply gsm support, asap.....

br,
bronce
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Old 03-22-2012, 08:55   #5 (permalink)
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@ bronce,

Did you mail log file from the update operation to support[at]smart-clip.com?
PM me your e-mail address, please.

Best Regards
GSMServer team
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Old 03-29-2012, 09:58   #6 (permalink)
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///////////////////////////////////////////
Last edited by GSM_Support; 03-29-2012 at 10:44. Reason: Contained serial numbers
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Old 04-22-2012, 04:25   #7 (permalink)
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problem solved!!!

big thanks to suuport/team.

Quote:
Smart-Clip update software 3.09
Warning: make sure you use power adapter!


Reading clip info...
Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x3BC... not found
Clip not found

Reading clip info...
Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x378... OK
Clip serial:
Firmware not found

Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x378... OK
Clip serial:
Firmware not found
login... OK, allowed once mode
European market Smart-Clip
Clip warranty period:
26-Oct-2007 to 23-Apr-2008 (expired)
EEPROM test successfull,reporting... OK
Checking dongle... OK
Smart-Clip dongle found, serial
Update stage 1 of 2:
Stage 1 of 2 OK, EEPROM ready
Update stage 2 of 2:
Stage 2 of 2 OK, update successful!
New firmware version: 5.03

Please don't forget to update your S-Card now.

Checking dongle... OK
S-Card serial
You can Repair and update your S-Card now
Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x378... OK
Clip serial:
Firmware version: 5.03
Your S-Card has been updated to the latest version (3.10)
Checking dongle... OK
Smart-Clip dongle found, serial
the best support... :-bd
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Old 11-08-2012, 10:18   #8 (permalink)
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My box also FF.FF.I sent a message to Support.Looking for help as soon as possible. Thank GSM_Support
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Old 11-09-2012, 06:00   #9 (permalink)
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Gsm_support ?????
Smartclip FW FF.FF Help...Help....Help
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Old 11-09-2012, 07:15   #10 (permalink)
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@ daiung,

In case if you're dealing with any difficulties during the update operation of Smart-Clip/S-Card, save log file and mail it along with the serial numbers to support[at]smart-clip.com

Best Regards
GSMServer team
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Old 11-11-2012, 11:46   #11 (permalink)
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login... denied
update is rejected ..Help......

Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x378... OK
Clip serial: xxxxxxxx
Firmware not found
login... denied
European market Smart-Clip
Clip warranty period:
03-Apr-2006 to 30-Sep-2006 (expired)
EEPROM test successfull,reporting... OK
Checking dongle... OK
Smart-Clip dongle found, serial xxxxxxxxx
Update denied, save log and contact support
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Old 11-12-2012, 07:16   #12 (permalink)
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@ daiung,

PM me your e-mail address, please.

Best Regards
GSMServer team
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Old 11-12-2012, 13:53   #13 (permalink)
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My email address tran_hung1968[@]yahoo.com.vn .Thanks GSM_Support help me
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Old 11-15-2012, 05:39   #14 (permalink)
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my smartclip firmware also ff.ff , plz team help , already sent mail 3 days ago to support
regards...
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Old 11-18-2012, 19:53   #15 (permalink)
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Smartclip good work.
Thanks GSM_Support
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