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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip


 
 
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Old 12-09-2009, 10:50   #1 (permalink)
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Today, after atempt to update Smart-Clip, Update Failed


To Smart-Clip Support please, help me becouse my Smart-Clip not working - only green and yelow leds light.

Smart-Clip update software 3.08
Warning: make sure you use power adapter!


Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x378... OK
Clip serial: ***912***Firmware version: 5.00
login... OK
Server firmware version: 5.01
European market Smart-Clip
Clip warranty period:
22-Mar-2006 to 18-Sep-2006 (expired)
EEPROM test successfull,reporting... OK
Checking dongle... OK
Smart-Clip dongle found, serial ***154***Checking clip... OK
Update stage 1 of 2:
Stage 1 of 2 OK, EEPROM ready
Update stage 2 of 2:
prepare... 8200000000repare write failed
update... 00pdate write failed
update try #2... 190pdate write failed
update try #3... 690pdate write failed
update try #4... 410pdate write failed
update try #5... 18
update write failed
 
Old 12-09-2009, 10:56   #2 (permalink)
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@ Gubby_J,

Please save log file from the update procedure and send it to with your serial numbers.

Best Regards
GSMServer team



 
Old 12-09-2009, 10:59   #3 (permalink)
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Re:

Thank you in advance
 
Old 12-09-2009, 12:09   #4 (permalink)
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Please help, i already send to smart-support e-mail with unsucessful update log

Quote:
Originally Posted by GSM_Support View Post
@ Gubby_J,

Please save log file from the update procedure and send it to with your serial numbers.

Best Regards
GSMServer team



Sir, i already send e-mail to you, are you smart-clip support?
No answer from you on my e-mail.
My e-mail is: [email protected] , are you recivied my e-mail?

Please, help me becouse i have to make many Motorola-Phones in this moment and i cant working.

Thank you in advance.

Best regards.
 
Old 12-09-2009, 12:18   #5 (permalink)
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@ Gubby_J,

Your e-mail wasn't received yet.
As soon as we'll have it and all required operations will be completed, reply will be sent back to you.

Best Regards
GSMServer team



 
Old 12-09-2009, 12:51   #6 (permalink)
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Sir, very thak you for fast support .You slove my problem very-fastly.

Quote:
Originally Posted by GSM_Support View Post
@ Gubby_J,

Your e-mail wasn't received yet.
As soon as we'll have it and all required operations will be completed, reply will be sent back to you.

Best Regards
GSMServer team



Have anice day, and again many thanks to you and your gread Smart-Clip team.

Best Regards.

Jeff Co AD Bulgaria.
 
 

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