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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip


 
 
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Old 12-29-2011, 22:22   #1 (permalink)
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Two piece of v8 phones dead!!!!!!!!!!!!


Hi

I have gotten now a second motorola v8 that is now dead cause of smart-clip latest update. I have done alot of these phones before and previous updates and they worked flawlessly. Now at the exact same point the phone stop to unlock and error please see log..


SmartMoto 4.29
Looking for S-Card... not found (card readers searched: 1 of 3)
S-Card: 39xxxxxxxx Smart-Clip dongle, v 3.10, assigned Smart-Clip: 88xxxxxxxx Europe, initializing... OK
Smart Adaptor: serial 14xxxxxxxxxx, firmware version 1.05
Clip serial: 88xxxxxxxx, version: 5.03, initializing... OK
Searching for phone... found Motorola USB Device, getting test interface... OK
Model
Firmware R601_G_80.53.3BR_80.53.3BR
Switching to flash mode... OK [S Flash SCM-A11]
Reading phone boot version... A3.CC
Restarting phone...OK
Searching for phone... no phone found
Searching for phone... found S Flash SCM-A11, getting test interface... interface not found
Switching to flash mode... OK
Sending firmware 3 of 3... 78%
Smart card error at application layer 0x1004
Searching for phone... found S Flash SCM-A11, getting test interface... interface not found
Switching to flash mode... OK
RQSI error, 81
Searching for phone... no phone found


Now i took battery out and tried to turn sets on but nothing. It won't connect to the pc either for me to flash them. Please help... PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!



Venom
fr Jamaica
 
Old 12-30-2011, 08:28   #2 (permalink)
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@ venomhotboy,

Try to power on the phone in a flash mode (take out battery of the phone press and hold *# buttons and insert battery back) and connect it to PC. If the set can be detected by the PC, flash it with the boot file and after that Full Flash the set.
Also, please sign here how you connect S-Card to the PC.

Best Regards
GSMServer team



 
Old 12-31-2011, 02:06   #3 (permalink)
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Hi...


I have tried to put it in Flash mode. But nothing.

I put the the s-card in the front of my pc. The same place it always at whenever i work with your tool.


Venom
fr Jamaica
 
Old 12-31-2011, 21:16   #4 (permalink)
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Hello... I have now gotten a e8 and am very afraid to try unlock it. Can you tell me if it's safe to unlock it? I am awaiting your speedy response.



Venom
fr Jamaica
 
Old 01-03-2012, 08:24   #5 (permalink)
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@ venomhotboy,

Ensure that the battery of the phone is fully charged, power supply you are using with the box provides stable output (10V 1A or 12V 750mA) and run unlock operation according to the manual.

Best Regards
GSMServer team



 
 

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