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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Smart-Clip

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Old 08-03-2004, 16:16   #1 (permalink)
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Exclamation Update rules

Dear Customers,

Considering our experience with updates we wanted to lay out some additional advices for update of your devices

When you update make sure that:

- firewall on your computer is disabled
- you have good internet connection
- LPT port settings are set to EPP in BIOS
- you have a stable power supply to your clip (use adapter)
- your IE version is not lower than v5.0
- if you use Win XP, log in as administrator
- if you use Win XP please launch the SmartMoto tool, open Smart-Clip
bookmark & tick the option "Disable OS parallel port polling (requires reboot)". After that restart you PC.



In case of still having difficulties while updating, please save a log file of the process and email immediately along with serial numbers to support[at]smart-clip.com


Best Regards
GSMServer team




Last edited by GSM_Support; 05-04-2009 at 09:53.
 
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