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|08-03-2004, 17:16||#1 (permalink)|
Join Date: Feb 2003
Thanks Meter: 46,469
Considering our experience with updates we wanted to lay out some additional advices for update of your devices
When you update make sure that:
- firewall on your computer is disabled
- you have good internet connection
- LPT port settings are set to EPP in BIOS
- you have a stable power supply to your clip (use adapter)
- your IE version is not lower than v5.0
- if you use Win XP, log in as administrator
- if you use Win XP please launch the SmartMoto tool, open Smart-Clip
bookmark & tick the option "Disable OS parallel port polling (requires reboot)". After that restart you PC.
In case of still having difficulties while updating, please save a log file of the process and email immediately along with serial numbers to support[at]smart-clip.com
Last edited by GSM_Support; 05-04-2009 at 10:53.
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