V3re always erorr..in connection.. - GSM-Forum

karikari · 02-09-2008, 10:11

please see this smartmoto team..
SmartMoto 3.05
S-Card: 4*******Smart-Clip dongle, v 2.03, assigned Smart-Clip: 1****** Europe, initializing... OK
Smart Adaptor: serial 2********, firmware version 1.02
Clip serial: 1********, version: 4.03, initializing... OK
Searching for phone... found Motorola Phone (V3re), getting test interface... error 18B
Smart Adaptor: serial 2********, firmware version 1.02
Clip serial: 1********, version: 4.03, initializing... OK
Searching for phone... found Motorola Phone (V3re), getting test interface... error 19E

please help me..
Thanks..

GSM_Support · 02-09-2008, 10:16

Make sure you're using appropriate power supply for Smart-Clip. Recommended values are: 12V 750mA

karikari · 02-09-2008, 10:24

Ok thanks for your repley...
I will..

imran_qasim · 02-09-2008, 10:25

Quote:

Originally Posted by karikari

please see this smartmoto team..
SmartMoto 3.05
S-Card: 4*******Smart-Clip dongle, v 2.03, assigned Smart-Clip: 1****** Europe, initializing... OK
Smart Adaptor: serial 2********, firmware version 1.02
Clip serial: 1********, version: 4.03, initializing... OK
Searching for phone... found Motorola Phone (V3re), getting test interface... error 18B
Smart Adaptor: serial 2********, firmware version 1.02
Clip serial: 1********, version: 4.03, initializing... OK
Searching for phone... found Motorola Phone (V3re), getting test interface... error 19E

please help me..
Thanks..

I also get the same problem when i try to use Normal Bettery even if its fully charged, so what i did for this i just use Positive Terminal of SmartTP cable and after that i never face this problem random errors after getting test interface. so try it use SmartTP + bettery terminal and then power on fone normally and search with smart moto if fone turns off just wait and let it to turn on again or trun on it by pressing power button and then search again, hopefully your problem will be resolved.

Take Care
ENJOY

nhey_killuah · 02-09-2008, 10:31

me too.. i just used the positive terminal of the cable when unlocking that phone.

saqib2009 · 02-09-2008, 15:31

///////////////////////////////////////////////

bojetz · 02-14-2008, 10:45

GSM support , can you help me how to unlock c975 v6.36 801 i carefully follow the instruction and procedure but no luck phone still locked unlocking error please help me.

Mr.Tinkertrain · 02-14-2008, 10:56

@ bojetz,

This phone model can be unlocked using Prepare cycle. In case if some error appears, please post log file here.
Don't forget to hise your serial number.

Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

Lhick · 02-14-2008, 11:13

Quote:

Originally Posted by bojetz

GSM support , can you help me how to unlock c975 v6.36 801 i carefully follow the instruction and procedure but no luck phone still locked unlocking error please help me.

Mate dont hijack other peoples Thread make your own Thread.

melgsm · 02-14-2008, 16:31

yesterday i done 2 v3re with first try

to day when try unlock one give me error

when it say now connect ur tp
always say please be sure u connect ur tp

i'm sure about cable and phone and power supply ]
any other errors may be ??

Mr.Tinkertrain · 02-14-2008, 16:50

@ melgsm,

That error usually appears in case if the TP wasn't connected properly or the Smart TestPoint cable doesn't work properly.
Please double check the manual and run unlock procedure once again.

Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

neville_moffatt · 03-14-2008, 23:22

hello

my smart clip power off when ever test point is connected and u click ok. then give message clip communication failed. i think the problem is the rj45 how can u help.

Mr.Tinkertrain · 03-17-2008, 08:30

@ neville_moffatt,

http:///showpost.p...98&postcount=2

Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

haveri · 03-31-2008, 12:20

hi , do not open new thread's i writte here my problem , so if anyone help me about this.

Quote:

SmartMoto 3.13
S-Card: ******** Smart-Clip dongle, v 2.08, assigned Smart-Clip: ***** Europe, initializing... OK
Clip serial: ********, version: 4.07, initializing... OK
Searching for phone... no phone found
Clip serial: ******, version: 4.07, initializing... OK
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 4.00
Boot prepare... failed
Clip serial: *******, version: 4.07, initializing... OK
Searching for phone... found Motorola Phone (V3re), getting test interface... OK
Model V3re
Firmware R3442A_G_0E.41.22R
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... C.C1
Sending boot... OK
Stored temporary backup to C:\Program Files\GsmServer\SmartMoto\temporary backup\bkp_F901B9151B957E99.bk_
Searching for phone... found Motorola Phone (V3re), getting test interface... OK
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... C.C1
Sending boot... OK
Erasing flash memory OK
Sending firmware OK
Searching for phone... no phone found
Searching for phone... no phone found
Searching for phone... no phone found
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... clip communication failed
Searching for phone... clip communication failed
Searching for phone... clip communication failed
Searching for phone... clip communication failed
Searching for phone... clip communication failed
Searching for phone... clip communication failed
Searching for phone... clip communication failed
Searching for phone... clip communication failed
Searching for phone... clip communication failed
Searching for phone... clip communication failed
Searching for phone... clip communication failed
Searching for phone... clip communication failed
Searching for phone... clip communication failed

i'm working with same procedure on web smart-clip.com
http://www.smart-clip.com/support.php#Calypso

now phone was going only one boot mode !!!

How can i resolve this pls

Best.r

Mr.Tinkertrain · 03-31-2008, 12:28

@ haveri,

Please tell us what power supply your are using with the Smart-Clip?
Recommended value for the power adapter is 12v 750mA.

Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com

02-09-2008, 10:11	#1 (permalink)
karikari No Life Poster Join Date: Nov 2006 Location: Kumasi-Ghana Posts: 1,578 Member: 390204 Status: Offline Sonork: 100.1592805 Thanks Meter: 138	V3re always erorr..in connection.. please see this smartmoto team.. SmartMoto 3.05 S-Card: 4*****Smart-Clip dongle, v 2.03, assigned Smart-Clip: 1** Europe, initializing... OK Smart Adaptor: serial 2****, firmware version 1.02 Clip serial: 1****, version: 4.03, initializing... OK Searching for phone... found Motorola Phone (V3re), getting test interface... error 18B Smart Adaptor: serial 2****, firmware version 1.02 Clip serial: 1******, version: 4.03, initializing... OK Searching for phone... found Motorola Phone (V3re), getting test interface... error 19E please help me.. Thanks..

02-09-2008, 10:16	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	Make sure you're using appropriate power supply for Smart-Clip. Recommended values are: 12V 750mA Last edited by GSM_Support; 02-09-2008 at 10:30.

02-09-2008, 15:31	#6 (permalink)
saqib2009 No Life Poster Join Date: May 2007 Location: P A K I S T A N Posts: 1,549 Member: 515406 Status: Offline Sonork: 100.1603457 Thanks Meter: 883	/////////////////////////////////////////////// Last edited by GSM_Support; 03-31-2008 at 12:50. Reason: Contained Serial Number

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02-09-2008, 10:24	#3 (permalink)
karikari No Life Poster Join Date: Nov 2006 Location: Kumasi-Ghana Posts: 1,578 Member: 390204 Status: Offline Sonork: 100.1592805 Thanks Meter: 138	Ok thanks for your repley... I will..

02-09-2008, 10:31	#5 (permalink)
nhey_killuah Freak Poster Join Date: Jan 2008 Location: Pampanga, Philippines Posts: 125 Member: 686489 Status: Offline Thanks Meter: 11	me too.. i just used the positive terminal of the cable when unlocking that phone.

02-14-2008, 10:45	#7 (permalink)
bojetz Junior Member Join Date: Dec 2006 Location: Cool City Posts: 32 Member: 417230 Status: Offline Thanks Meter: 2	GSM support , can you help me how to unlock c975 v6.36 801 i carefully follow the instruction and procedure but no luck phone still locked unlocking error please help me.

02-14-2008, 10:56	#8 (permalink)
Mr.Tinkertrain No Life Poster Join Date: Feb 2006 Posts: 11,638 Member: 229997 Status: Offline Thanks Meter: 636	@ bojetz, This phone model can be unlocked using Prepare cycle. In case if some error appears, please post log file here. Don't forget to hise your serial number. Best Regards Smart-clip team www.smart-clip.com www.scoutdongle.com www.GsmServer.com www.boot-loader.com www.smart-unlocker.com

02-14-2008, 16:31	#10 (permalink)
melgsm No Life Poster Join Date: Nov 2007 Location: Egypt Age: 35 Posts: 1,866 Member: 629039 Status: Offline Sonork: 100.112945 Thanks Meter: 847	yesterday i done 2 v3re with first try to day when try unlock one give me error when it say now connect ur tp always say please be sure u connect ur tp i'm sure about cable and phone and power supply ] any other errors may be ??

02-14-2008, 16:50	#11 (permalink)
Mr.Tinkertrain No Life Poster Join Date: Feb 2006 Posts: 11,638 Member: 229997 Status: Offline Thanks Meter: 636	@ melgsm, That error usually appears in case if the TP wasn't connected properly or the Smart TestPoint cable doesn't work properly. Please double check the manual and run unlock procedure once again. Best Regards Smart-clip team www.smart-clip.com www.scoutdongle.com www.GsmServer.com www.boot-loader.com www.smart-unlocker.com

03-14-2008, 23:22	#12 (permalink)
neville_moffatt Junior Member Join Date: Mar 2005 Age: 45 Posts: 31 Member: 128785 Status: Offline Thanks Meter: 2	hello my smart clip power off when ever test point is connected and u click ok. then give message clip communication failed. i think the problem is the rj45 how can u help.

03-17-2008, 08:30	#13 (permalink)
Mr.Tinkertrain No Life Poster Join Date: Feb 2006 Posts: 11,638 Member: 229997 Status: Offline Thanks Meter: 636	@ neville_moffatt, http:///showpost.p...98&postcount=2 Best Regards Smart-clip team www.smart-clip.com www.scoutdongle.com www.GsmServer.com www.boot-loader.com www.smart-unlocker.com

03-31-2008, 12:28	#15 (permalink)
Mr.Tinkertrain No Life Poster Join Date: Feb 2006 Posts: 11,638 Member: 229997 Status: Offline Thanks Meter: 636	@ haveri, Please tell us what power supply your are using with the Smart-Clip? Recommended value for the power adapter is 12v 750mA. Best Regards Smart-clip team www.smart-clip.com www.scoutdongle.com www.GsmServer.com www.boot-loader.com www.smart-unlocker.com