W490 B00t 4.00 to 0C.50 Success - GSM-Forum

Orange_Dominica · 07-07-2008, 03:58

SmartMoto 3.14
S-Card: Smart-Clip dongle, v 2.08,
Clip serial: version: 4.07, initializing... OK
Searching for phone... no phone found
Searching for phone... found Motorola Phone (W490), getting test interface... OK
Model W490
Firmware R452G_G_08.24.02R
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... C.50
Sending boot... OK
Stored temporary backup to C:\
Searching for phone... found Motorola Phone (W490), getting test interface... OK
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... C.50
Sending boot... OK
Erasing flash memory OK
Sending firmware OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... no phone found
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Reading phone boot version... 0.00
load error-----> (BECAUSE TP#2 CAME IN CONTACT WITH OTHER COMPONANTS WHILE REMOVING!)
Searching for phone... no phone found
Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... C.50
Sending boot... OK
Erasing flash memory OK
Sending firmware OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Reading phone boot version... 0.00
Reading flash id... ST - M30L0R8000B0
Reading flash id/2... ST - M30L0R8000T0, OK
Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,U 3,W5,W490,W510,Z3
Hardware IMEI:
IMEI OTP status: locked
Security area saved to "PDS for S Flash Neptune LTE2
Performing restore from temparary backup file C:\
Restore OK
Unlocking phone...
error 9B-----> (THE DREADED 9B ERROR...SO WE MUST PREPARE AGAIN )

Turning phone off... OK

Searching for phone... found Motorola Phone (W490), getting test interface... OK
Model W490
Firmware R452G_G_08.24.02R
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... C.50
Sending boot... OK
Stored temporary backup to C:\_
Searching for phone... found Motorola Phone (W490), getting test interface... OK
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... C.50
Sending boot... OK
Erasing flash memory OK
Sending firmware OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Reading phone boot version... 0.00
Reading flash id... ST - 880C, chip unidentified <--- LOOK AT CHIP ID !

Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,U 3,W5,W490,W510,Z3
Hardware IMEI:
IMEI OTP status: locked
Turning phone off... OK
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 4.00
Boot version 0x400 is not supported for model 'W510,W490'
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 4.00
After Removing a SMALL piece of shield and cleaning the PCB, We are READY !
Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... C.50 --->(SWEET !)

Sending boot... OK[/COLOR]Erasing flash memory OK
Sending firmware OK
Searching for phone... clip communication failed
Searching for phone... clip communication failed
Searching for phone... clip communication failed
Searching for phone... clip communication failed--->(SC froze!. So we must unplug, and Prepare again !)
Searching for phone... clip communication failed
Searching for phone... clip communication failed
Clip serial: , version: 4.07, initializing... OK
Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... C.50
Sending boot... OK
Erasing flash memory OK
Sending firmware OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Reading phone boot version... 0.00
Reading flash id... ST - M30L0R8000B0
Reading flash id/2... ST - M30L0R8000T0, OK
Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,U 3,W5,W490,W510,Z3
Hardware IMEI:
IMEI OTP status: locked
Security area saved to "PDS for S Flash Neptune LTE2
Performing restore from temparary backup file C:
Restore OK
Unlocking phone... OK

;smokin

GSM_Support · 07-07-2008, 10:18

Thanks for sharing your experience. It will be useful to other forum members.

Best Regards
GSMServer team

rudyandremely · 08-24-2008, 18:54

yea ok but what about the w490 that allways remain in blank mode and even After Removing a SMALL piece of shield and cleaning the PCB phone allways is boot 4. what to do in that case?
i mean how to come out from boot 4.00?

mreyes505 · 08-25-2008, 03:28

Just put the testpoints on right position, and all will be fine...

B,R

jakoy · 08-25-2008, 03:44

need proper connection testpoint to pcb....

bachatia · 09-03-2008, 23:21

ok my w490 says smart clip fail. y try severasl time to prepair , but always the same history... so... my phone is now in flash mode. but with CODE CORRUPT <......

with this problem ...WHAT CAN I DO...

I TRY TO FLASH IT with scout.

and here is the error

Phone model
IMEI
User code
Security code
Operation band
Firmware ERROR,NOT FOUND!
Flex version ERROR,NOT FOUND!

SCout 1.10. Flashing phone "S Flash Neptune LTE2 - ERROR,NOT FOUND!" with firmware "C:\M.O.D.E.L.O.S M.O.T.O\W490 FLASH SCOUT\R452G_G_08.24.02R_DRM0113_LP0003_GSVPEMBATMB 03NA0D2_1FF[T-Mobile locked].pcf"...
Preparing firmware image...
Loading RAM downloader for bootloader...
Erasing flash memory...
Error erasing subscriber unit. Device API Error: 0xE0020083 Command: ERASE
Flash failed

Orange_Dominica · 09-04-2008, 00:44

Hi..
Post a log from SmartMoto and your bootloader display

;smokin

mario_e1 · 09-04-2008, 22:07

so, step by step? how is it?
you are saying that... boot 04.00... is not hardware damage as A L W A Y S Mr. Tinkertrain said?
BR!

bachatia · 09-04-2008, 23:00

/////////////////////////////////////////////////////

bachatia · 09-05-2008, 00:05

and this is the error with scout

GyRO · 09-05-2008, 01:29

this unit always pain in the head when unlocking even the lastest update cant even cure
so it basically a luck when this unit has been fixed...

BouRRi_GSM · 09-05-2008, 01:49

check ur TP adapter or try it with another unit, it look like not working or not connected properly

br

kenth_jake · 09-05-2008, 02:02

check the tp sir.....maybe its have a problem w/ your tp.....

good luck

mcandre · 09-05-2008, 07:34

Quote:

Originally Posted by bachatia

ok my w490 says ...
SCout 1.10. Flashing phone "S Flash Neptune LTE2 - ERROR,NOT FOUND!"

Looks like PDS zone is corrupted.

rudyandremely · 09-05-2008, 16:50

Quote:

Originally Posted by mreyes505

Just put the testpoints on right position, and all will be fine...

B,R

what do you mean put testpoint before to clic prepare buton? !cos when i try to prepare samrtclip allways say boot 4.00 not suportes and phone can not be prepared even if i conect the tespoint in right position. so we stock in boot 4.

07-07-2008, 03:58	#1 (permalink)
Orange_Dominica No Life Poster Join Date: Oct 2004 Location: Dominica, West Indies Age: 63 Posts: 646 Member: 88701 Status: Offline Thanks Meter: 381	W490 B00t 4.00 to 0C.50 Success SmartMoto 3.14 S-Card: Smart-Clip dongle, v 2.08, Clip serial: version: 4.07, initializing... OK Searching for phone... no phone found Searching for phone... found Motorola Phone (W490), getting test interface... OK Model W490 Firmware R452G_G_08.24.02R Switching to flash mode... OK [S Flash Neptune LTE2] Reading phone boot version... C.50 Sending boot... OK Stored temporary backup to C:\ Searching for phone... found Motorola Phone (W490), getting test interface... OK Switching to flash mode... OK [S Flash Neptune LTE2] Reading phone boot version... C.50 Sending boot... OK Erasing flash memory OK Sending firmware OK Searching for phone... found S Flash Neptune LTE2 Switching to flash mode... OK Searching for phone... no phone found Searching for phone... found S Flash Neptune LTE2 Switching to flash mode... OK Reading phone boot version... 0.00 load error-----> (BECAUSE TP#2 CAME IN CONTACT WITH OTHER COMPONANTS WHILE REMOVING!) Searching for phone... no phone found Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found Switching to flash mode... OK Reading phone boot version... C.50 Sending boot... OK Erasing flash memory OK Sending firmware OK Searching for phone... found S Flash Neptune LTE2 Switching to flash mode... OK Searching for phone... found S Flash Neptune LTE2 Switching to flash mode... OK Reading phone boot version... 0.00 Reading flash id... ST - M30L0R8000B0 Reading flash id/2... ST - M30L0R8000T0, OK Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,U 3,W5,W490,W510,Z3 Hardware IMEI: IMEI OTP status: locked Security area saved to "PDS for S Flash Neptune LTE2 Performing restore from temparary backup file C:\ Restore OK Unlocking phone... error 9B-----> (THE DREADED 9B ERROR...SO WE MUST PREPARE AGAIN ) Turning phone off... OK Searching for phone... found Motorola Phone (W490), getting test interface... OK Model W490 Firmware R452G_G_08.24.02R Switching to flash mode... OK [S Flash Neptune LTE2] Reading phone boot version... C.50 Sending boot... OK Stored temporary backup to C:\_ Searching for phone... found Motorola Phone (W490), getting test interface... OK Switching to flash mode... OK [S Flash Neptune LTE2] Reading phone boot version... C.50 Sending boot... OK Erasing flash memory OK Sending firmware OK Searching for phone... found S Flash Neptune LTE2 Switching to flash mode... OK Reading phone boot version... 0.00 Reading flash id... ST - 880C, chip unidentified <--- LOOK AT CHIP ID ! Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,U 3,W5,W490,W510,Z3 Hardware IMEI: IMEI OTP status: locked Turning phone off... OK Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found Switching to flash mode... OK Reading phone boot version... 4.00 Boot version 0x400 is not supported for model 'W510,W490' Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found Switching to flash mode... OK Reading phone boot version... 4.00 After Removing a SMALL piece of shield and cleaning the PCB, We are READY ! Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found Switching to flash mode... OK Reading phone boot version... C.50 --->(SWEET !) Sending boot... OK[/COLOR]Erasing flash memory OK Sending firmware OK Searching for phone... clip communication failed Searching for phone... clip communication failed Searching for phone... clip communication failed Searching for phone... clip communication failed--->(SC froze!. So we must unplug, and Prepare again !) Searching for phone... clip communication failed Searching for phone... clip communication failed Clip serial: , version: 4.07, initializing... OK Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found Switching to flash mode... OK Reading phone boot version... C.50 Sending boot... OK Erasing flash memory OK Sending firmware OK Searching for phone... found S Flash Neptune LTE2 Switching to flash mode... OK Reading phone boot version... 0.00 Reading flash id... ST - M30L0R8000B0 Reading flash id/2... ST - M30L0R8000T0, OK Phone group: V235,V360,V360v,V3i,V3r,L7,L7e,L7v,L71,L72,L9,K1,U 3,W5,W490,W510,Z3 Hardware IMEI: IMEI OTP status: locked Security area saved to "PDS for S Flash Neptune LTE2 Performing restore from temparary backup file C: Restore OK Unlocking phone... OK ;smokin

09-04-2008, 23:00	#9 (permalink)
bachatia Freak Poster Join Date: May 2006 Posts: 327 Member: 285074 Status: Offline Thanks Meter: 20	///////////////////////////////////////////////////// Last edited by GSM_Support; 09-05-2008 at 06:51. Reason: Contained serial number

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07-07-2008, 10:18	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	Thanks for sharing your experience. It will be useful to other forum members. Best Regards GSMServer team

08-24-2008, 18:54	#3 (permalink)
rudyandremely Freak Poster Join Date: Jan 2005 Age: 49 Posts: 426 Member: 108193 Status: Offline Thanks Meter: 70	yea ok but what about the w490 that allways remain in blank mode and even After Removing a SMALL piece of shield and cleaning the PCB phone allways is boot 4. what to do in that case? i mean how to come out from boot 4.00?

08-25-2008, 03:28	#4 (permalink)
mreyes505 Major Poster Join Date: Apr 2008 Posts: 43 Member: 747913 Status: Offline Thanks Meter: 2	Just put the testpoints on right position, and all will be fine... B,R

08-25-2008, 03:44	#5 (permalink)
jakoy No Life Poster Join Date: Aug 2002 Location: Island Garden City Of Samal,Ph Posts: 1,971 Member: 14852 Status: Offline Sonork: 100.1608716 Thanks Meter: 503	need proper connection testpoint to pcb....

09-03-2008, 23:21	#6 (permalink)
bachatia Freak Poster Join Date: May 2006 Posts: 327 Member: 285074 Status: Offline Thanks Meter: 20	ok my w490 says smart clip fail. y try severasl time to prepair , but always the same history... so... my phone is now in flash mode. but with CODE CORRUPT <...... with this problem ...WHAT CAN I DO... I TRY TO FLASH IT with scout. and here is the error Phone model IMEI User code Security code Operation band Firmware ERROR,NOT FOUND! Flex version ERROR,NOT FOUND! SCout 1.10. Flashing phone "S Flash Neptune LTE2 - ERROR,NOT FOUND!" with firmware "C:\M.O.D.E.L.O.S M.O.T.O\W490 FLASH SCOUT\R452G_G_08.24.02R_DRM0113_LP0003_GSVPEMBATMB 03NA0D2_1FF[T-Mobile locked].pcf"... Preparing firmware image... Loading RAM downloader for bootloader... Erasing flash memory... Error erasing subscriber unit. Device API Error: 0xE0020083 Command: ERASE Flash failed

09-04-2008, 00:44	#7 (permalink)
Orange_Dominica No Life Poster Join Date: Oct 2004 Location: Dominica, West Indies Age: 63 Posts: 646 Member: 88701 Status: Offline Thanks Meter: 381	Hi.. Post a log from SmartMoto and your bootloader display ;smokin

09-04-2008, 22:07	#8 (permalink)
mario_e1 Freak Poster Join Date: Apr 2007 Posts: 118 Member: 481823 Status: Offline Thanks Meter: 0	so, step by step? how is it? you are saying that... boot 04.00... is not hardware damage as A L W A Y S Mr. Tinkertrain said? BR!

09-05-2008, 00:05	#10 (permalink)
bachatia Freak Poster Join Date: May 2006 Posts: 327 Member: 285074 Status: Offline Thanks Meter: 20	and this is the error with scout

09-05-2008, 01:29	#11 (permalink)
GyRO Freak Poster Join Date: Aug 2005 Location: PH Age: 47 Posts: 402 Member: 167930 Status: Offline Thanks Meter: 5	this unit always pain in the head when unlocking even the lastest update cant even cure so it basically a luck when this unit has been fixed...

09-05-2008, 01:49	#12 (permalink)
BouRRi_GSM Registered User Join Date: Jan 2005 Location: TuNiSiA Age: 43 Posts: 4,342 Member: 111457 Status: Offline Thanks Meter: 967	check ur TP adapter or try it with another unit, it look like not working or not connected properly br

09-05-2008, 02:02	#13 (permalink)
kenth_jake Freak Poster Join Date: Jul 2008 Location: somewhere Posts: 99 Member: 805196 Status: Offline Thanks Meter: 12	check the tp sir.....maybe its have a problem w/ your tp..... good luck