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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip


 
 
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Old 07-07-2012, 04:54   #1 (permalink)
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w490 help critical error dede 00ad


phone status is ok but need to unlock

1st i do read info the phone ok

then prepare smart test point then i click then after 8 sec error

phone show like this in screen


Code:
restart  critical error dede 00ad
what can i do i cannot flash in scout and smart clip
 
Old 07-07-2012, 06:51   #2 (permalink)
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hi team can help me flash phone cannot detect....
 
Old 07-07-2012, 08:24   #3 (permalink)
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@ audymar,

Was phone battery fully charged before performing unlock operation?
Whats is current phone's state?
Can it be detected by software/PC at all?

Best Regards
GSMServer team



 
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Old 07-09-2012, 07:02   #4 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ audymar,

Was phone battery fully charged before performing unlock operation?
Whats is current phone's state?
Can it be detected by software/PC at all?

Best Regards
GSMServer team



now phone dead sir

batery fully charge
 
Old 07-09-2012, 08:45   #5 (permalink)
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@ audymar,

Can it be detected at all?

Best Regards
GSMServer team



 
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Old 07-09-2012, 13:35   #6 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ audymar,

Can it be detected at all?

Best Regards
GSMServer team



sir the phone cannot detect it

what should i do?

the phone still dead i press * # power no display

no boot loader
 
Old 07-09-2012, 15:00   #7 (permalink)
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@ audymar,

W490 is LTE2_ROM4 based phone model.
Unfortunately, in case if LTE2_ROM4 phone model can not be detected at all, nothing can be performed to it, at the moment.

Such problem may appear due to many different reasons, main of them are:
  • Not fully charged battery during the unlock operation
  • Damaged PCB of the handset
  • Wrong/Not stable power supply
  • etc

Best Regards
GSMServer team



 
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