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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip


 
 
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Old 04-15-2008, 21:42   #1 (permalink)
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W490 Sig Err:39:02:


RECEVED TODAY TWO W490 FOR UNLOCK ,NEW PHONE,I UNLOCK THE FIRST AFTER WITH OTHER I HAVE
io timeout
I START WITH FIRST STEP BUT NOW
Switching to flash mode... OK
Reading phone boot version... C.50
io timeout

AND THE PHONE NOW IN DISPLAY HAVE
ERR:39:02:

I SEE OTHER THREAD SO DONT TELL ME SEE POWER BEXOUSE I HAVE GOOD POWER (ORG) OLSO I HAVE UNLOCK WITH SMART TP MANY MANY MOTOROLA LIKE THIS.THIS IS THE SOFTWARE PROBLEM I NEED TO SLOVED IT .

IS ANY SOLUTION SMART-CLIP TEAM?
 
Old 04-16-2008, 07:30   #2 (permalink)
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@ bebiloku,

io timeout error shows that the handset didn't respond for too long time. Such error usually appears in case if the power supply is low or the battery wasn't charged.
Try to fully charge the battery and run unlock procedure once again.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 04-16-2008, 08:06   #3 (permalink)
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Quote:
Originally Posted by Mr.Tinkertrain View Post
@ bebiloku,

io timeout error shows that the handset didn't respond for too long time. Such error usually appears in case if the power supply is low or the battery wasn't charged.
Try to fully charge the battery and run unlock procedure once again.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
my bat is full charged ,is not this a problem.
 
Old 04-16-2008, 10:18   #4 (permalink)
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@ bebiloku

Please tell us what firmware version your phone has.
Also, please check the mainboard of the phone, ensure that it doesn't have any malfunction, short circuit and the TP Area is clean.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 04-16-2008, 10:51   #5 (permalink)
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Quote:
Originally Posted by Mr.Tinkertrain View Post
@ bebiloku

Please tell us what firmware version your phone has.
Also, please check the mainboard of the phone, ensure that it doesn't have any malfunction, short circuit and the TP Area is clean.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
NO ALL ARE OK,THIS IS NEW PROBLEM AND NEED NEW SOLUTION ,ITS SAME V975 OR C975 DEAD IN UNLOCK IN THIS TIME THOSE CANT BE REPAIR UNTIL TP METOD START.
 
Old 04-16-2008, 11:06   #6 (permalink)
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I unlocked that phone no any accident ........
Quite and composed ...........
U can start to unlock again and procedure completed then (while apear on screen)reflash ur phone....
 
Old 04-16-2008, 13:49   #7 (permalink)
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Me Too .but Is Not Like Other Problem,noathing Can Be Done For Moment
 
Old 04-16-2008, 15:11   #8 (permalink)
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@ bebiloku,

try to use external power supply and run unlock procedure once again.
As an option try to use another battery for the phone.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 05-05-2008, 14:42   #9 (permalink)
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motorola w490

have the same problème .tring to unlock phone phone tel me, Reading phone boot version... C.50
io timeout ''' test 2 more times afther That nothing more happent only green light on front of phone is lithing
any help please
 
Old 05-05-2008, 14:52   #10 (permalink)
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@ k-cell,

During successfull Prepare Smart Testpoint procedure boot version suppose to be read as 0.00.
What cable did you use to unlock the phone?
What power supply you use with the Smart-Clip?



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 05-05-2008, 23:44   #11 (permalink)
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IO Timeout.
You must repeat the entire procedure,and its not necessary to assemble phone and connect LCD.
Just remove red power clip from smartTP, apply your power source and click search.
Should find bootloader version... C.50
Now select model W490 and prepare phone once again.
You will see warning message....ignore because you already have a backup.
Note.......when the LCD is disconnected from the phone and power is applied, the phone will automatically power on.
 
 

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