|
|
 |
|
Welcome to the GSM-Forum forums. You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact contact us. |
| |||||||
| Register | FAQ | Donate | Forum Rules | ★. iPhone Unlock .★ | -= JTAG BOOM =- | .: Nokia Unlock :. | Search | Today's Posts | Mark Forums Read |
 |
| | LinkBack | Thread Tools | Display Modes |
09-02-2004, 17:27
| #1 (permalink) |
| Product Supporter   Join Date: Feb 2003 Location: gsmserver
Posts: 1,962
Member: 21077 Status: Offline Thanks: 280
Thanked 34,535 Times in 1,005 Posts
|  What should I do in case of update failure? What should I do in case of update failure? We figured that's the question a customer asks himself when he gets a strange message during update so we ask you to follow the guidelines established earlier - send the following to support {at} smart-clip.com : Log file you get at update failure Description of what had happened and a current status of clip Your reports will be checked and processed and clips allowed for fixing. If it is daytime here (GMT +02:00 time zone) you can repeat update attempt in 1-2 hours. If your successive attempt is unsuccessful contact us again. BR Smart-Clip team |
|
09-03-2004, 05:26
| #2 (permalink) |
| Freak Poster   Join Date: Jan 2004 Age: 43
Posts: 143
Member: 49104 Status: Offline Sonork: 100.106791 Thanks: 945
Thanked 64 Times in 21 Posts
| 4 trying times.... Hi... I did that and till now I didn't recieve any reply..u can check that..I sent the log file for inf0@smart-clip.com two times.but no answr till now... pls finde me asol'n ... I'm waiting for reply yasernairat@hotmail.com |
|
09-06-2004, 04:00
| #4 (permalink) |
| Freak Poster Join Date: Jan 2004 Age: 43
Posts: 143
Member: 49104 Status: Offline Sonork: 100.106791 Thanks: 945
Thanked 64 Times in 21 Posts
| u mean u tried more than 25 times updating the clip...although u recieve DENIED every time u do that???? or u mean that more than 25 times mailing the team to solve ur problem like me???  Really...I became very onfused ...and waiting for a sol'n for my problem... where are the team to give me a sol'n.... I'm waiting since weeks... |
|
09-18-2004, 10:30
| #6 (permalink) |
| No Life Poster   Join Date: Aug 2003 Location: NIGERIA, GHANA, FOSHAN
Posts: 688
Member: 65222 Status: Offline Sonork: 100.65030 Thanks: 120
Thanked 59 Times in 21 Posts
| this is a good one , repairing box without online is wonderfull , actually this has saved me cost of sending it back , infact this is good for official resseler like me , have been able to help a lot of customer with this since not all of them here have access to internet. |
|
11-14-2004, 22:44
| #7 (permalink) |
| Freak Poster Join Date: Jan 2002 Location: London, UK Age: 38
Posts: 110
Member: 8336 Status: Offline Thanks: 0
Thanked 0 Times in 0 Posts
| Hi Guys I have been having the same damn problem for more than 2 weeks now and over 6-7 emails sent with to info@smart-clip.com and support@smart-clip.com, I got replies like...'try in 2 hours or 4 hours.............or tomm.....or it will be fixed'' I also requested for a solution eg if there is a hardware problem maybe or dignostic solution to see if there is a problem maybe on board but no reply. Plus......why the hell does the server dont let me retry.....what is this 'Login DENIED' crap...???? what for? I dont want to send to reseller due to postage...etc....time.. Can some1 please provide proper repairing/updating instructions....I have tried all . Thanks BR Yasser. |
|
11-15-2004, 15:47
| #8 (permalink) | |
| Product Supporter Join Date: Feb 2003 Location: gsmserver
Posts: 1,962
Member: 21077 Status: Offline Thanks: 280
Thanked 34,535 Times in 1,005 Posts
| Quote:
The problem you encounter must be due to your unstable internet connection. Please try to update your clip now. BR Smart-Clip team | |
|
11-15-2004, 23:56
| #9 (permalink) |
| Freak Poster Join Date: Jan 2002 Location: London, UK Age: 38
Posts: 110
Member: 8336 Status: Offline Thanks: 0
Thanked 0 Times in 0 Posts
| Dear Mr. GSMSERVER, I dont have problem with my internet....I have broadband. Everything else is working fine. I have also send screenshots of the errors i get, for example, Write failed.....etc.....it then retries for 5 times and then makes a log file. I have tried again and again.....and still nothing. Please remove ONE TRY ONLY thing from server...so i can retry again and again without waiting. Also, are there any other checks which can be carried out? Hope to hear from you soon BR Yasser |
|
11-24-2004, 03:57
| #10 (permalink) |
| Freak Poster  Join Date: Nov 2004
Posts: 130
Member: 90576 Status: Offline Thanks: 0
Thanked 1 Time in 1 Post
| does not login Hello! i have a problem. When i press connect on the upgrade page, the clip gets detected, then it detects firmware version and then it attempts to login, but it does not go any further.. it stays on login state forever... any advise? i have tried on three computers and got the same problem Best regards |
|
11-25-2004, 15:30
| #11 (permalink) |
| No Life Poster Join Date: Oct 2002 Location: Netherlands Age: 58
Posts: 1,055
Member: 16473 Status: Offline Thanks: 15
Thanked 11 Times in 9 Posts
| @support Can you please look at my emails + Problems with update please? I still have not any answer!! BR, Jeanfleur |
|
11-25-2004, 17:38
| #12 (permalink) | |
| Freak Poster Join Date: Nov 2004
Posts: 130
Member: 90576 Status: Offline Thanks: 0
Thanked 1 Time in 1 Post
| Found a solution to login problems! Quote:
Hello! I found a solution to my problem. Gsmserver response never arrived..  To all smartclip users that are experiencing the same problem i had, just disable any firewall or software that might be blocking your access. I had a web accelarator, i just shut it off and the problem was solved. I hope this information is useful. Best Regards. | |
|
11-25-2004, 19:59
| #13 (permalink) | |
| No Life Poster Join Date: Oct 2002 Location: Netherlands Age: 58
Posts: 1,055
Member: 16473 Status: Offline Thanks: 15
Thanked 11 Times in 9 Posts
| Quote:
I think the biggest problem is that support don't answer any mail. And therefore is only 1 solution. BR, Jeanfleur | |
|
11-25-2004, 20:06
| #14 (permalink) | |
| No Life Poster Join Date: Oct 2002 Location: Netherlands Age: 58
Posts: 1,055
Member: 16473 Status: Offline Thanks: 15
Thanked 11 Times in 9 Posts
| Quote:
BR, Jeanfleur | |
|
11-27-2004, 06:25
| #15 (permalink) |
| Product Supporter Join Date: Sep 2001 Location: India
Posts: 516
Member: 6109 Status: Offline Sonork: 100.37432 Thanks: 158
Thanked 344 Times in 124 Posts
| @Gsmserver, I have problem with smart clip & sent mail twice on your mail-support@smart-clip.com but no reply.Sending mail again today. Kindly reply my mail. Br. Mobileclinic |
|
| Bookmarks |
| Thread Tools | |
| Display Modes | |
| |
Similar Threads | ||||
| thread | Thread Starter | Forum | Replies | Last Post |
| What to do in case of WRONG CODE. | AtrixJ | allGSMunlock MultiOnline Remote Server | 1377 | 08-29-2011 04:10 |
| What to do in case of a wrong BlackBerry Code? | AtrixJ | allGSMunlock MultiOnline Remote Server | 0 | 07-06-2009 15:07 |
| What to do in case of unlock failure? | Gsmserver | Smart-Clip | 48 | 03-01-2006 14:51 |
| ======What Can I Do In This Bad Update==================== | balal_boss | Griffin | 11 | 10-01-2004 06:00 |
Linear Mode
