whats the procedure to unlok e1?? - GSM-Forum

peter002 · 03-11-2009, 09:00

hello team. and frnds

plz guide me the procedure to unlok motorola e1...
asnd if it is tp based unloking then share tp here,.,, coz it is not in the support..

thanx in advance.

GSM_Support · 03-11-2009, 09:13

Please specify the boot and fw version of the phone, first.

P.S. TestPoint for this model is located at www.boot-loader.com, Public Downloads section >> TestPoints >> E398_E1.jpg

Best Regards
GSMServer team

peter002 · 03-11-2009, 09:23

boot loader 0A.02
SW. version R373_G_0E.30.44R

plz specify the procedure

T0T0 · 03-11-2009, 09:25

boot loader 0A.02
unlock via prepare phone cycle no need tp.............

GSM_Support · 03-11-2009, 09:28

Here is the procedure that needs to be performed. Very easy, no TP needed.

Best Regards
GSMServer team

peter002 · 03-11-2009, 11:59

I DID XACTLY AS SAID.. BUT ERROR.. HERE IS THE LOG..
SmartMoto 3.20
Looking for S-Card... not found (card readers searched: 0 of 1)
S-Card: XXXXX Smart-Clip dongle, v 2.10, assigned Smart-Clip: XXXXXX Europe, initializing... OK
Clip serial: XXXXXXXX, version: 4.08, initializing... OK
Searching for phone... found S Flash Neptune LTE, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... A.02
Sending boot... OK
Erasing flash memory OK
Sending firmware OK
Searching for phone... found S Flash Neptune LTE
Switching to flash mode... OK
Reading phone boot version... A.02
clip communication failed
Sending boot...
clip communication failed

failed
clip communication failed
Sending boot...
clip communication failed

failed
clip communication failed
Clip serial: XXXXXXXX, version: 4.08, initializing... OK
Searching for phone... found S Flash Neptune LTE, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... A.02
Sending boot... OK
Erasing flash memory OK
Sending firmware OK
Searching for phone... found S Flash Neptune LTE
Switching to flash mode... OK
Reading phone boot version... A.02
load error
Sending boot...
io timeout

failed
error C4

WEN IT REACHES AT 98% ON SENDING BOOT THE FONE SHOWS AN ERROR MESSAGE THAT 'RDL SIG ERROR:39:02: AND THEN SMART MOTO SAYS LOAD FAILED
, WHAT SHUD I DO NOW??

NOW FONE SAYS 'MEM_MAP BLANK SERVICE REQ'D'

peter002 · 03-11-2009, 12:10

Same error in repair pds option.. Now what shud i do??

GSM_Support · 03-11-2009, 13:28

What power supply do you use with your Clip? Was the phone's battery fully charged?

Best Regards
GSMServer team

peter002 · 03-11-2009, 15:11

i m using 12v dc adaptor for smartklip and for fone let me try digital power supply instead battery

peter002 · 03-11-2009, 16:00

fone was fully battery charged wen i started this.. do i need to follow sm othr procedure.???

GSM_Support · 03-11-2009, 16:48

You haven't done the Prepare procedure correctly.
Check out the manual and repeat the process again. Ensure you do all as it's described in the manual!

If there was any mistakes made during unlock process, and the handset is in "MEM_MAP Blank" mode, then "Prepare" process has to be repeated and the handset has to be flashed with reflash or full_flash file.

Best Regards
GSMServer team

mcandre · 03-13-2009, 09:27

Quote:

clip communication failed

Here is some tips how to solve "Clip communication failed" issue: http://forum.gsmhosting.com/vbb/showthread.php?t=360296

Quote:

error C4

Looks like your dongle isn't updated.

peter002 · 03-13-2009, 12:44

Quote:

Originally Posted by mcandre

Here is some tips how to solve "Clip communication failed" issue: http://forum.gsmhosting.com/vbb/showthread.php?t=360296

Looks like your dongle isn't updated.

my card and the clip r updated bro..
and i m using 12v dc 1 amp adaptor..still gets that error.

GSM_Support · 03-13-2009, 14:40

Reupdate your Clip and dongle after that. If you get any error during update - save a log and mail it to support[at]smart-clip.com

Best Regards
GSMServer team

peter002 · 03-13-2009, 16:12

i hav tried that updating, but the updater says that no need to update ur klip, same with the scard.. but wen i tried to flash then at the sending boot to fone at 98% the fone shows 'RDL SIG ERROR:39:02:' and smart moto says load failed.. what shud i do for this???

03-11-2009, 09:00	#1 (permalink)
peter002 No Life Poster Join Date: Sep 2007 Posts: 1,348 Member: 599037 Status: Offline Thanks Meter: 103	whats the procedure to unlok e1?? hello team. and frnds plz guide me the procedure to unlok motorola e1... asnd if it is tp based unloking then share tp here,.,, coz it is not in the support.. thanx in advance.

03-11-2009, 11:59	#6 (permalink)
peter002 No Life Poster Join Date: Sep 2007 Posts: 1,348 Member: 599037 Status: Offline Thanks Meter: 103	I DID XACTLY AS SAID.. BUT ERROR.. HERE IS THE LOG.. SmartMoto 3.20 Looking for S-Card... not found (card readers searched: 0 of 1) S-Card: XXXXX Smart-Clip dongle, v 2.10, assigned Smart-Clip: XXXXXX Europe, initializing... OK Clip serial: XXXXXXXX, version: 4.08, initializing... OK Searching for phone... found S Flash Neptune LTE, getting test interface... interface not found Switching to flash mode... OK Reading phone boot version... A.02 Sending boot... OK Erasing flash memory OK Sending firmware OK Searching for phone... found S Flash Neptune LTE Switching to flash mode... OK Reading phone boot version... A.02 clip communication failed Sending boot... clip communication failed failed clip communication failed Sending boot... clip communication failed failed clip communication failed Clip serial: XXXXXXXX, version: 4.08, initializing... OK Searching for phone... found S Flash Neptune LTE, getting test interface... interface not found Switching to flash mode... OK Reading phone boot version... A.02 Sending boot... OK Erasing flash memory OK Sending firmware OK Searching for phone... found S Flash Neptune LTE Switching to flash mode... OK Reading phone boot version... A.02 load error Sending boot... io timeout failed error C4 WEN IT REACHES AT 98% ON SENDING BOOT THE FONE SHOWS AN ERROR MESSAGE THAT 'RDL SIG ERROR:39:02: AND THEN SMART MOTO SAYS LOAD FAILED , WHAT SHUD I DO NOW?? NOW FONE SAYS 'MEM_MAP BLANK SERVICE REQ'D' Last edited by peter002; 03-11-2009 at 12:07.

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03-11-2009, 09:13	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	Please specify the boot and fw version of the phone, first. P.S. TestPoint for this model is located at www.boot-loader.com, Public Downloads section >> TestPoints >> E398_E1.jpg Best Regards GSMServer team

03-11-2009, 09:23	#3 (permalink)
peter002 No Life Poster Join Date: Sep 2007 Posts: 1,348 Member: 599037 Status: Offline Thanks Meter: 103	boot loader 0A.02 SW. version R373_G_0E.30.44R plz specify the procedure

03-11-2009, 09:25	#4 (permalink)
T0T0 Registered User Join Date: Aug 2007 Location: bohol philippines Age: 42 Posts: 1,031 Member: 572549 Status: Offline Thanks Meter: 175	boot loader 0A.02 unlock via prepare phone cycle no need tp.............

03-11-2009, 09:28	#5 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	Here is the procedure that needs to be performed. Very easy, no TP needed. Best Regards GSMServer team

03-11-2009, 12:10	#7 (permalink)
peter002 No Life Poster Join Date: Sep 2007 Posts: 1,348 Member: 599037 Status: Offline Thanks Meter: 103	Same error in repair pds option.. Now what shud i do??

03-11-2009, 13:28	#8 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	What power supply do you use with your Clip? Was the phone's battery fully charged? Best Regards GSMServer team

03-11-2009, 15:11	#9 (permalink)
peter002 No Life Poster Join Date: Sep 2007 Posts: 1,348 Member: 599037 Status: Offline Thanks Meter: 103	i m using 12v dc adaptor for smartklip and for fone let me try digital power supply instead battery

03-11-2009, 16:00	#10 (permalink)
peter002 No Life Poster Join Date: Sep 2007 Posts: 1,348 Member: 599037 Status: Offline Thanks Meter: 103	fone was fully battery charged wen i started this.. do i need to follow sm othr procedure.???

03-11-2009, 16:48	#11 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	You haven't done the Prepare procedure correctly. Check out the manual and repeat the process again. Ensure you do all as it's described in the manual! If there was any mistakes made during unlock process, and the handset is in "MEM_MAP Blank" mode, then "Prepare" process has to be repeated and the handset has to be flashed with reflash or full_flash file. Best Regards GSMServer team

03-13-2009, 14:40	#14 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	Reupdate your Clip and dongle after that. If you get any error during update - save a log and mail it to support[at]smart-clip.com Best Regards GSMServer team

03-13-2009, 16:12	#15 (permalink)
peter002 No Life Poster Join Date: Sep 2007 Posts: 1,348 Member: 599037 Status: Offline Thanks Meter: 103	i hav tried that updating, but the updater says that no need to update ur klip, same with the scard.. but wen i tried to flash then at the sending boot to fone at 98% the fone shows 'RDL SIG ERROR:39:02:' and smart moto says load failed.. what shud i do for this???