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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip


 
 
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Old 07-17-2009, 10:48   #1 (permalink)
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When i try to unlock motoeola w375 show Cannot open COM port!


I try to unlock motorola w375 but always show Cannot open COM port,how to solve this!

SmartMoto 3.23
S-Card: xxxxxxxx Smart-Clip dongle, v 2.12, assigned Smart-Clip: xxxxxxxEurope, initializing... OK
Cannot open COM port
 
Old 07-17-2009, 10:59   #2 (permalink)
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Please describe step-by-step what you perform to unlock this handset.
What cable you have used?

Unlock procedure described here


___
Best Regards
GsmServer Team

www.smart-clip.com
www.scoutdongle.com
www.boot-loader.com
 
Old 07-17-2009, 11:32   #3 (permalink)
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Quote:
Originally Posted by Mr.Tinkertrain View Post
Please describe step-by-step what you perform to unlock this handset.
What cable you have used?

Unlock procedure described here


___
Best Regards
GsmServer Team

www.smart-clip.com
www.scoutdongle.com
www.boot-loader.com
yes i read instructions from smart moto web site and follow it but i think problem is com port , show com port 19 i refresh but always this number and when i press unlock cannot open com port , can i change com port or any another way, thnx???
 
Old 07-17-2009, 12:09   #4 (permalink)
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What cable you have used?
Try to reinstall cable drivers

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GsmServer Team

www.smart-clip.com
www.scoutdongle.com
www.boot-loader.com
 
Old 07-17-2009, 12:45   #5 (permalink)
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yes you can Change Comport Number, attach switched on mobile to cable, and attached to USB port,
Now look in Device manager, /comports, look at what port Phone is assigined to
on advanced tab, you can change to any port you wish,(later you may have conflict with a different tool/box)
** but i think your problem lies with your cable drivers**
 
Old 07-17-2009, 13:17   #6 (permalink)
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no this model no need to connect with usb but to connect in headphones output , no need drivers ........
 
Old 07-17-2009, 14:12   #7 (permalink)
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You need specific cable to unlock this model



It can be ordered here


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GsmServer Team

www.smart-clip.com
www.scoutdongle.com
www.boot-loader.com

Last edited by GSM_Support; 07-18-2009 at 11:10.
 
 

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