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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip


 
 
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Old 02-05-2010, 11:33   #1 (permalink)
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zn5 dead after unlock using SmartMoto 4.05


zn5 dead after flash using SmartMoto 4.05 please help the phone could not recognize in computer .any sulution in this phone
 
Old 02-05-2010, 11:37   #2 (permalink)
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@ ariz_750cc,

Please provide us with more detailed information.
What exactly had happened to your set?
Why did you flash it?
What firmware version the phone originally had and what flash file did you use for the flashing purposes?
What version of SmartMoto are you using?

Best Regards
GSMServer team



 
Old 02-05-2010, 11:44   #3 (permalink)
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////////////////////////////////////////////////////////////////////////////////

Last edited by GSM_Support; 02-05-2010 at 11:47. Reason: Contained serial number
 
Old 02-05-2010, 11:48   #4 (permalink)
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Searching for phone... found ZN5, getting test interface... interface not found
Switching to flash mode...
interface not found
Searching for phone... found S Flash SCM-A11, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 6.2D
Sending boot... OKfailed
error 80
 
Old 02-05-2010, 11:51   #5 (permalink)
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SmartMoto 4.05
S-Card: 8888888 Smart-Clip dongle, v 3.03, assigned Smart-Clip: 9999999 Europe, initializing... OK
Clip serial: 999999999, version: 5.02, initializing... OK
Searching for phone... found ZN5, getting test interface... could not get USB descriptor
Connect phone to Smart-Clip before proceeding
Searching for phone... found ZN5, getting test interface... interface not found
Switching to flash mode...
interface not found
 
Old 02-05-2010, 11:53   #6 (permalink)
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@ ariz_750cc,

What is the current state of the phone?
Can it be detected by the SmartMoto?
Can it enter in boot mode?

Best Regards
GSMServer team



 
Old 02-05-2010, 11:58   #7 (permalink)
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yes sir the phone is totally dead cant recognze in computer cant enter in boot mode after sending the boot field the phone is dead only the yellow light see in the phone when i plug the usb any sulution to recover ?its like a argon model like m702is when field flashing the phone is usless????
 
Old 02-05-2010, 12:01   #8 (permalink)
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@ ariz_750cc,

What power supply are you using with the Smart-Clip?
Was the battery of the phone fully charged?

Best Regards
GSMServer team



 
Old 02-05-2010, 12:03   #9 (permalink)
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the battery is fully chargs i put smart moto in 9.3v sir
 
Old 02-05-2010, 12:07   #10 (permalink)
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sir tell me zn5 can recover when the boot is gone?the is cant recognize in computer also in smart clip phone not found
 
Old 02-05-2010, 12:59   #11 (permalink)
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@ ariz_750cc,

Unfortunately, if MotoMAGX based phone model can not enter in boot mode and can not be detected by PC at all, nothing can be done to it, at the moment.

Best Regards
GSMServer team



 
 

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