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11-21-2013, 20:14 | #17 (permalink) | |
Freak Poster Join Date: Dec 2007 Location: liverpool
Posts: 117
Member: 657023 Status: Offline Thanks Meter: 24 | Quote:
Please open your own thread if you have an issue. I am still awaiting response regarding my cables. | |
11-22-2013, 00:21 | #18 (permalink) | |
Product Manager Join Date: Aug 2002 Location: FuriouSTeaM
Posts: 53,979
Member: 15022 Status: Offline Sonork: 100.53452 Thanks Meter: 61,568 | Quote:
Br | |
11-25-2013, 22:12 | #21 (permalink) |
Freak Poster Join Date: Dec 2007 Location: liverpool
Posts: 117
Member: 657023 Status: Offline Thanks Meter: 24 | And the reason is ? i dont need to order anything from furiousgold for next few years (at least the hardware) because i bought the FG fully activated from pack 1-11 with all cables. please tell me how you would resolve this? Partial paypal refund would be acceptable, i dont wanna raise a dispute or claim through paypal as i like you guys but this is not professional. |
11-25-2013, 22:29 | #22 (permalink) | |
Product Manager Join Date: Aug 2002 Location: FuriouSTeaM
Posts: 53,979
Member: 15022 Status: Offline Sonork: 100.53452 Thanks Meter: 61,568 | Quote:
Ok we can do an partial refund. Lets split the cables cost at the number of cables and what we get we multiply by number of cables missing. its that fine for you ? Regarding reseller i can't force any of them self a part of the set and i don't even know their real stock at all. Br | |
12-02-2013, 20:19 | #23 (permalink) |
Freak Poster Join Date: Dec 2007 Location: liverpool
Posts: 117
Member: 657023 Status: Offline Thanks Meter: 24 | My sincere Apologies "in advance" if i may across a bit rude : You should refund me the money it is going to cost me to buy these cables because after all its your fault not mine. You can have these cables delivered to me or i will buy these cables from one of your resellers here in UK (you may tell me which one) I will ask them how much are these cables and you should refund me that amount. I could have bought the full FG set from anywhere on the internet or my local resellers i chose to buy it from FuriousGold website thinking i am giving my money to professionals who care about their products and their customers. And one of THE main reason was nowhere on the internet had new FG cables listed in the pack so i thought i should buy direct from FG and i would get ALL the cables which unfortunately was not the case. Money is not a problem, after this post i will not ask you for any sort of refund or cables nor will i claim through paypal. Its only few pounds and it doesnt really matter. BUT i will lose my faith in your company and your services. I must thank you for providing the support you have. Much appreciated. Regards. |
12-02-2013, 21:30 | #24 (permalink) | |
Product Manager Join Date: Aug 2002 Location: FuriouSTeaM
Posts: 53,979
Member: 15022 Status: Offline Sonork: 100.53452 Thanks Meter: 61,568 | Quote:
Br | |
12-06-2013, 20:55 | #25 (permalink) | |
Freak Poster Join Date: Dec 2007 Location: liverpool
Posts: 117
Member: 657023 Status: Offline Thanks Meter: 24 | Quote:
Thank you so much for trying to sort this out mate, your help is greatly appreciated. No need for a refund or even sending the cables, i have got them now. I just wanted to be reassured that i will be looked after as a customer which you have and that is more than enough. I am satisfied and quite happy with your last post. Its all ok. Keep up the good work you are doing in bringing us great updates Have a good weekend. I would have bought you a few drinks if i were there Regards | |
12-07-2013, 10:56 | #26 (permalink) | |
Product Manager Join Date: Aug 2002 Location: FuriouSTeaM
Posts: 53,979
Member: 15022 Status: Offline Sonork: 100.53452 Thanks Meter: 61,568 | Quote:
Br | |
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