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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > FuriousGold

FuriousGold FuriouS GOLD Support Area | Powered by FuriousTeam

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Old 01-14-2010, 09:00   #1 (permalink)
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fg 2010 edition box problem


Furious Team, Please Help

I bought brand new Furious Gold Box

I follow this instruction and install in freshly formatted/installed OS pc

Q: What OS (operating system) are your softwares compatible ?
A: Windows XP/2K/Vista.


Q: I just got my box and i would like to install drivers. What to do ?
A: There are two drivers to install on first use. First get FG_FTDIDRIVER.rar from support, extract in one folder and after connect box to usb cable. In this moment windows will request this driver and just point him the correct directory. After get from support FG_SMARTCARDDRIVER.zip, extract in one fodler, right click on ini file and choose install. End these operations by resetting pc.

Q: What is the next step after installing drivers ?
A: download latest maintainance tool
extraxt on new folder, run the maintenance exe tick format & execute selected operation to double size the dongle volume after finish tick generate licence then click on execute selected operation, after the licence has been generated click on go to support area, you'll be logged in automaticly to support area
go to download area >> setup, download the latest installer and make sure to download the latest beta modules, install furious installer and exract beta modules on furious installer folder make sure to put the generated key inside the installer folder.



Here comes the problem

run the maintenance software, it worked fg box detected

exit the sofware then run again

no card-reader(s) found, WHY?

removed fg box from cable

then reconnect box after several minutes, run software it work again

exit software then run again, no card-reader(s) found WHY?



Any solution for this?



Remember i install the software in a newly format pc, so probably no conflict in driver

I also use the latest maintenance software from support
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Old 01-14-2010, 09:45   #2 (permalink)
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Hi Nataraki

Your Drivers are not Installed correctly , can you Please Post screen shot for your Divce Manager
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Old 01-14-2010, 11:03   #3 (permalink)
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kindly check the screen shot of my device manager at the link below

i can't upload it in other imagehosting

my internet connection here is tooooooo slow


http://www.mypicx.com/01142010/my_device_manager/


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Old 01-14-2010, 12:29   #4 (permalink)
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please please please...

really need to solve this problem
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Old 01-14-2010, 12:42   #5 (permalink)
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box drivers are installed ok ! but check smartdcard drivers i think u didn't install it
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Old 01-14-2010, 12:52   #6 (permalink)
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thanks...

but why software is running at first

after software exits, then run again

no card-reader(s) found or PROTECTION ERROR!
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Old 01-14-2010, 13:09   #7 (permalink)
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change the usb cable or plug it on another usb port ( don't use hub)
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Old 01-14-2010, 13:21   #8 (permalink)
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Quote:
Originally Posted by mrx3net View Post
change the usb cable or plug it on another usb port ( don't use hub)
i had the same problem that it could not even read card.if you have the gut like me open your furious and check if the small dongle is sitting properly.just unplug and replug that dongle'it will definitely work.
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Old 01-14-2010, 15:04   #9 (permalink)
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If Win7 then means you must open as admin and vista nearly sure the same
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Old 01-14-2010, 16:59   #10 (permalink)
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i don't think he's runnig win7/vista if you see his screenshot , it's a winXP
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Old 01-15-2010, 03:02   #11 (permalink)
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@toptech

mine is 2010 edition

its a built in pcb according to my reseller


I'm using winXP
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Old 01-15-2010, 06:16   #12 (permalink)
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Anymore idea on how to solve this problem?

To Furious Team, Is this not a hardware problem?
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Old 01-15-2010, 08:36   #13 (permalink)
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It can be that the dongle it's half unplugged. Contact your reseller if he allow you to open box and recheck dongle connection

Regards

Furious Support
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Old 01-15-2010, 08:59   #14 (permalink)
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Quote:
It can be that the dongle it's half unplugged. Contact your reseller if he allow you to open box and recheck dongle connection

Regards

Furious Support


mine is 2010 edition, no dongle 'coz its "dongle built-in pcb" according to my reseller
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Old 01-15-2010, 09:44   #15 (permalink)
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Well it has dongle but it's inside the box. So tell him

Regards

Furious Support
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