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Old 11-11-2010, 23:12   #1 (permalink)
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furiousteam.com or furious-gold.com?


Are they the same people? I purchased a USB dongle from furious-gold.com (pack 4+6) on Oct 28th, but now I'm wondering if furiousteam.com would provide better customer service if I had purchased from them (i.e.: actually return emails and provide a tracking number after purchase).

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Old 11-11-2010, 23:47   #2 (permalink)
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Are they the same people? I purchased a USB dongle from furious-gold.com (pack 4+6) on Oct 28th, but now I'm wondering if furiousteam.com would provide better customer service if I had purchased from them (i.e.: actually return emails and provide a tracking number after purchase).

Same,

For trackings you must contact [email protected] or pm me ur order info. Usually mails with tracks are considered spam and erased when sent.

Br
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Old 11-12-2010, 01:02   #3 (permalink)
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There is no sense in sending more emails if they do not respond to them.

I don't have a spam filter on this email address so its not possible that it is being blocked.

Ive added you to my MSN contact list.
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Old 11-12-2010, 01:20   #4 (permalink)
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I've same problem too , i sent mail but nthing .
Steave furious phone number never pass .
he not answer to mail nothing.
this confuse .
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Old 11-12-2010, 02:48   #5 (permalink)
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I guess I have to fly to China and visit the store in order to get the USB dongle I paid for.
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Old 11-12-2010, 10:36   #6 (permalink)
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Well Steve is not in China so good luck finding him there
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Old 11-12-2010, 13:43   #7 (permalink)
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So regarding dongles shipping. All order from past half moth will start to be sent starting monday due the fact we had some problems with chinesse customs. Who can wait is welcomed who cant can ask for refund till monday.

Br
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Old 11-12-2010, 17:55   #8 (permalink)
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It would have been considerate to know that when I bought the dongle unit. Its rudimentary customer service to inform the customer of delays. If I knew this I would have bought the box instead.
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Old 11-13-2010, 14:13   #9 (permalink)
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It would have been considerate to know that when I bought the dongle unit. Its rudimentary customer service to inform the customer of delays. If I knew this I would have bought the box instead.
You know that is impossible to predict such problems.

Br
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Old 11-13-2010, 16:45   #10 (permalink)
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We hope to receive next week end !
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