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FuriousGold FuriouS GOLD Support Area | Powered by FuriousTeam

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Old 03-04-2011, 19:40   #1 (permalink)
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Red face HELP!!! URGENT!!! Furious Gold Dongle Activation Problem


Hello...I just recieved Furious-gold dongle...I bought it from your online shop. But it seems like there is only pack 3 on it...And i bought it with pack 4 and 6. If i want do firmware update via MAINTENANCE, i wont let me do it, if i ticked pack 4 and 6...

LOG from maintenance:
Connecting to server...
Asking server for access ...
BOX SN: 5503232C
Dongle space: 47744 bytes
Card OS: 111
Erasing dongle data ... Please Wait !
E_STAT: 00000000000000000000000000000000000000000000000000 00
Dongle space: 47744 bytes
Card OS: 111
Latest firmware: FW2_29
Restricted PACK selection made. Review your active pack(s) !
Time needed - 00:01:33

Product and order details:
Order no.25421
Product:FURIOUSGOLD USB KEY DONGLE - BLACKBERRY + HTC + ZTE MTK (PACK 4+6) Quantity:1 Price:119Euro

Serial Number is: 5503232C
Reseller Name: FuriouSTeaM
Box username: FGLIGHT8921
Activation date: 2011-03-04 09:13:29

Please help me somehow. Thanx for quick reply.
 
Old 03-05-2011, 00:01   #2 (permalink)
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go to support to check your activated packs to conform that which packs you have got.
 
Old 03-05-2011, 00:26   #3 (permalink)
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First time plugged in:
Maintenance -> Support -> Asked for activation = ! PROBLEM !

There was only options: PACK1 or PACK2 or PACK3. PACK 4 or 6 nowhere.
So I selected PACK3, but I paid for PACK4 + PACK6.
I found more topics with same problem, and support team fixed it.
In support is: "Activated Packs: PACK3"

To support: please sort it out. Thanks.

Last edited by Thorenzz; 03-05-2011 at 00:31.
 
Old 03-05-2011, 01:10   #4 (permalink)
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then wait for steve comes online.. he will definately fix your problem
 
Old 03-05-2011, 01:39   #5 (permalink)
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Ok. I will wait, hope not long. ;-)
Thanks.
 
Old 03-05-2011, 18:29   #6 (permalink)
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I am waiting second day. I need to do 20 blackberrys urgently, but i cant!!!! I bought dongle with pack 4 and 6. So sort it out please! Time is money in my case...i am loosing money now...i paid for 4 & 6...so dont leting me down!!! Thanks.

Transaction ID: 0KT59454U15910112
 
Old 03-05-2011, 20:16   #7 (permalink)
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Check your PM please

Regards

Luskao
 
Old 03-05-2011, 23:23   #8 (permalink)
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Quote:
Originally Posted by Thorenzz View Post
Hello...I just recieved Furious-gold dongle...I bought it from your online shop. But it seems like there is only pack 3 on it...And i bought it with pack 4 and 6. If i want do firmware update via MAINTENANCE, i wont let me do it, if i ticked pack 4 and 6...

LOG from maintenance:
Connecting to server...
Asking server for access ...
BOX SN: 5503232C
Dongle space: 47744 bytes
Card OS: 111
Erasing dongle data ... Please Wait !
E_STAT: 00000000000000000000000000000000000000000000000000 00
Dongle space: 47744 bytes
Card OS: 111
Latest firmware: FW2_29
Restricted PACK selection made. Review your active pack(s) !
Time needed - 00:01:33

Product and order details:
Order no.25421
Product:FURIOUSGOLD USB KEY DONGLE - BLACKBERRY + HTC + ZTE MTK (PACK 4+6) Quantity:1 Price:119Euro

Serial Number is: 5503232C
Reseller Name: FuriouSTeaM
Box username: FGLIGHT8921
Activation date: 2011-03-04 09:13:29

Please help me somehow. Thanx for quick reply.

Fixed !

Br
 
Old 03-07-2011, 14:03   #9 (permalink)
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Thank you mate...confirmed, fixed...all is working fine.
 
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