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05-15-2010, 00:27 | #1 (permalink) |
Junior Member Join Date: May 2010
Posts: 27
Member: 1303877 Status: Offline Thanks Meter: 3 | I need informations regarding my order??? I placed an order and paid for back on 05/11/10 at your website.. http://furious-gold.com . My order: Order no.19084 . I received an email saying that my product will my shipped with 48 hours and a tracking number will be email to me. But as of right now, it has been more than 72 hours already, still no tracking. I contacted your company through your website and no reply. I need to know what is going with my order please? B.R. David |
05-15-2010, 20:56 | #3 (permalink) | |
Product Manager Join Date: Aug 2002 Location: FuriouSTeaM
Posts: 53,979
Member: 15022 Status: Offline Sonork: 100.53452 Thanks Meter: 61,568 | Quote:
Br | |
05-17-2010, 06:30 | #4 (permalink) |
Junior Member Join Date: May 2010
Posts: 27
Member: 1303877 Status: Offline Thanks Meter: 3 | Today is the 05/17/2010 already. I paid for this order: Order no.19084 back on 05/11/2010. Now is the 6th days, still no reply of a tracking numuber that this product been ship yet. I will wait for 1 more day, if there is still no communication from Furious Team about my product. I will file a fraud with my credit card company and paypal. This is extremely bad business practice, especially from a big company like this. Also, here is a copy from Steve reply to my email before I paid for this product on 05/11/2010: From: FuriousTeam ([email protected]) Sent: Tue 5/11/10 11:31 PM To: yes. Shipping take 3-4 days by dhl it's free. Best regards, Steve. ____________________________________ Official FuriousTeam Network Sites : Furious-Gold / World famous unlocking box for mobile phones World famous unlocker FuriousTeam - 1st in world solution provider MEPSERVER - The ultimate unlocking resources to unlock blackberry phones - The REAL SOURCE for BLACKBERRY UNLOCKING TheiStuff.com - Amazing stuff at cool price - iPod, iPhone, Toys, Home decoration, Arts & Crafts and much more - iPhone, iPod accessories at crazy price ! Price start 0.69 usd ! This SIM device is a special system designed for audio surveillance or monitor by providing regular mobile phone SIM services - SpyPhone Mobile clip GSM Forum Europe - Powered by vBulletin - Best mobile phone forum in europe ! FuriousTeam - Worldwide mobile phone unlocking server in real time Try the world famous unlocking server for mobile phones http://store.furiousteam.com (Latest cables, box, softwares at the best price) NEW 3-4 days??? wtf?? this is a joke!!! 6 days already, still nothing, no emails, no nothing!!! |
05-17-2010, 18:35 | #6 (permalink) | |
Product Manager Join Date: Aug 2002 Location: FuriouSTeaM
Posts: 53,979
Member: 15022 Status: Offline Sonork: 100.53452 Thanks Meter: 61,568 | Quote:
Br | |
05-17-2010, 19:09 | #8 (permalink) | |
Product Manager Join Date: Aug 2002 Location: FuriouSTeaM
Posts: 53,979
Member: 15022 Status: Offline Sonork: 100.53452 Thanks Meter: 61,568 | Quote:
Br | |
05-17-2010, 19:38 | #9 (permalink) |
Junior Member Join Date: May 2010
Posts: 27
Member: 1303877 Status: Offline Thanks Meter: 3 | Bro, Put you foot in my shoe. If you paid for a product 6 days already and still did not received it, how would you feel? Also before you paid for the product, you were told that it will take 3-4 days and you will receive it. Now, more than 6 days, still no product!!! And you said I am stressed out? Ask anyone, I have been patience with your company's bad service already. 6 days when you I was told 3-4 days, and you said I am stressed? You got common sense man??? |
05-17-2010, 21:47 | #12 (permalink) |
Junior Member Join Date: May 2010
Posts: 27
Member: 1303877 Status: Offline Thanks Meter: 3 | Ok, great, then where is my tracking number? DHL got a tracking number. If you claimed that it was shipped 4 days ago, then I am still waiting for an email with my tracking number. So where is my tracking number??? Talk is cheap!!! SHOW ME!!! |
05-18-2010, 08:23 | #13 (permalink) | |
Product Manager Join Date: Aug 2002 Location: FuriouSTeaM
Posts: 53,979
Member: 15022 Status: Offline Sonork: 100.53452 Thanks Meter: 61,568 | Quote:
Br Last edited by .:hack3r2k:.; 05-18-2010 at 08:29. | |
05-18-2010, 08:53 | #14 (permalink) |
Junior Member Join Date: May 2010
Posts: 27
Member: 1303877 Status: Offline Thanks Meter: 3 | This was the emailed I received from your company on 05/11/2010: [email protected] to me show details May 11 (6 days ago) Hello, Thank you for your order on Furious-gold.com Your order has been recorded with the following details: Order no.19084 Product:FURIOUSGOLD USB KEY DONGLE Quantity:1 Price:119Euro Total: 119 Euro Your payement has been received and your order confirmed. We will now process to shipping in the next 48 hours. Tracking number will be emailed to you in the next email. Best regards, Furious-Gold / World famous unlocking box for mobile phones Where in the email that it said, it takes 4 business days to ship? This was the email directly from your company to the buyer. I don't care if you are big or small. If you cannot do what you said, then DON'T say it or you need to revised the email you sent to the buyer. It CLEARLY said that it will be sent in the next 48 HOURS, NOT 48 business hours!!! If your email said "we will ship your product within 3 business days", then I would not even bother to ask, because I know you guys are a big company, but it clearly said "We will now process to shipping in the next 48 hours. Tracking number will be emailed to you in the next email. " If you guy only works ONLY Monday - Friday, then say it clearly. You tell customers it will be ship within the next 48 hours, today is 05/18/2010, that's like the NEXT 144 Hours, big difference man. |
05-18-2010, 08:57 | #15 (permalink) | |
Product Manager Join Date: Aug 2002 Location: FuriouSTeaM
Posts: 53,979
Member: 15022 Status: Offline Sonork: 100.53452 Thanks Meter: 61,568 | Quote:
Ok we will revise automated messages in order to keep calm and happy people like yourself. Br | |
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