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Old 08-13-2009, 06:52   #1 (permalink)
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New bb dongle not updating or start [SOLVED]


Dear supporter i am trying to start my new bb furious dongle and i bought it with your authorise reseller for my country. Know the problem is coming like this - :

Connecting to server...
Asking server for access ...
Account is expired ! You need to pay renewal license that costs ~60EUR. Please contact resaller or [email protected]
Time needed - 00:00:02

Plz look into the matter , if you says i can send you S.no on PM but plz solve my problem at your earlist . Thanks and waiting for your kind reply.
 
Old 08-13-2009, 08:52   #2 (permalink)
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did u activate dongle first..
 
Old 08-13-2009, 08:54   #3 (permalink)
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Put any info about the dongle in order to help you, mean serial

BR

Luskao
 
Old 08-13-2009, 08:54   #4 (permalink)
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Put any info about the dongle in order to help you, mean serial

BR

Luskao
 
Old 08-13-2009, 09:30   #5 (permalink)
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should i write S.no overhere or PM you ?

No 2 i did not submit my registration as yet . Should i registered it first?

N0 3 when i click support to registerr my BB dongle , I surprise to note that it was showing pack 1 pack 2 and pack 3 not pack 4 wherase i buy this dongle for pack 4 , already i have two furious box with me at my two different shop with my personal email address . I just want to know that does this dongle provide pack 1 pack 2 and pack 3 also as well pack 4 aor only pack 4 ? anxiously been waiting for your guidence in order to activate this valued dongle .
 
Old 08-13-2009, 10:42   #6 (permalink)
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hello @luskao,
me too i did buy 4 BB dongles ,but one of them is activated juste for pack 1.
i did pay for pack 4,can you please arrange it ?
many thanks,
here is logs:
Connecting to server...
Asking server for access ...
BOX SN: 6CED6553
Dongle space: 47744 bytes
Card OS: 111
Erasing dongle data ... Please Wait !
E_STAT: 000000000000000000000000000000
Dongle space: 47744 bytes
Card OS: 111
Latest firmware: FW2_01
Restricted PACK selection made. Review your active pack(s) !
Time needed - 00:00:56
 
Old 08-13-2009, 10:59   #7 (permalink)
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your dongle not activate
 
Old 08-13-2009, 11:11   #8 (permalink)
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Wait,, Steve it's working on database and will be up and running perfect in some hours

BR

Luskao
 
Old 08-13-2009, 11:15   #9 (permalink)
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quick answer!!!!!
good service!!!!!
thank you again,
 
Old 08-13-2009, 15:57   #10 (permalink)
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Hello, Steve...
i did pay for pack 4
and I see:
here is logs:
Connecting to server...
Asking server for access ...
BOX SN: 5481GD3A
Dongle space: 47744 bytes
Card OS: 111
Erasing dongle data ... Please Wait !
E_STAT: 000000000000000000000000000000
Dongle space: 47744 bytes
Card OS: 111
Latest firmware: FW2_01
Restricted PACK selection made. Review your active pack(s) !
Time needed - 00:00:56
Whan I can to do?
And I see:
Box username: FGLIGHT3757
Box serial: 5481ED3A
Activation date: 2009-08-12 14:25:08 | 12 August 2009
Account status: Your account is up to date
Packs Activated: PACK1
Help me, please.
Thanks.
 
Old 08-13-2009, 16:14   #11 (permalink)
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Ok, I will send info to Steve

BR

Luskao
 
Old 08-13-2009, 16:14   #12 (permalink)
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Ok, I will send info to Steve

BR

Luskao
 
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Old 08-13-2009, 17:47   #13 (permalink)
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Quote:
Originally Posted by alexcdma63 View Post
Hello, Steve...
i did pay for pack 4
and I see:
here is logs:
Connecting to server...
Asking server for access ...
BOX SN: 5481GD3A
Dongle space: 47744 bytes
Card OS: 111
Erasing dongle data ... Please Wait !
E_STAT: 000000000000000000000000000000
Dongle space: 47744 bytes
Card OS: 111
Latest firmware: FW2_01
Restricted PACK selection made. Review your active pack(s) !
Time needed - 00:00:56
Whan I can to do?
And I see:
Box username: FGLIGHT3757
Box serial: 5481ED3A
Activation date: 2009-08-12 14:25:08 | 12 August 2009
Account status: Your account is up to date
Packs Activated: PACK1
Help me, please.
Thanks.
Fixed !

Br
 
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Old 08-13-2009, 19:57   #14 (permalink)
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Thank you! Very quickly! Excellent job!
 
Old 08-13-2009, 23:43   #15 (permalink)
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.:hack3r2k:. can you please do the same for me ??
sorry for double poste,me too i did pay for pack 4 .
thank you ,


Box username: FGLIGHT2887

Box serial: 6CED6553

Activation date: 2009-07-02 09:48:02 | 02 July 2009

Account status: Your account is up to date

Packs Activated: PACK1
 
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