ot 7041x memory stuck - GSM-Forum

padi · 05-12-2016, 05:51

hello. i have one alcatel ot-7041x with strange problem. phone is working, but i cannot factory reset. If i enter recovery and erase cache and user area and then restart, phone restarts but without any lost of data inside the phone, not even lock screen pattern is removed. If i do factory reset from the settings, the same thing! i've even flashed phone with factory firmware from support but no change. flash process came to end with success but phone restarts with same wallpaper and pattern lock and even with all the contacts and data inside the memory.

my question is, what can be done to factory reset this stupid phone?

**.:hack3r2k:.** · 05-12-2016, 10:23

You have an option on OTSmart for resetting user/pattern etc locks. use it

Br

padi · 05-13-2016, 07:00

i know about that option and i forgot to mention that is not working. i've even tried to erase the entire flash with flash tool program and i've received the message OK, like the erasing process was done but in fact, the phone powered up just like before. i'm out of options! any other idea?

Pashik91 · 05-15-2016, 16:23

Seems it's flash chip.

05-12-2016, 05:51	#1 (permalink)
padi Freak Poster Join Date: Aug 2004 Location: romania Age: 44 Posts: 246 Member: 76643 Status: Offline Sonork: 100.1606758 Thanks Meter: 21	ot 7041x memory stuck hello. i have one alcatel ot-7041x with strange problem. phone is working, but i cannot factory reset. If i enter recovery and erase cache and user area and then restart, phone restarts but without any lost of data inside the phone, not even lock screen pattern is removed. If i do factory reset from the settings, the same thing! i've even flashed phone with factory firmware from support but no change. flash process came to end with success but phone restarts with same wallpaper and pattern lock and even with all the contacts and data inside the memory. my question is, what can be done to factory reset this stupid phone?

05-12-2016, 10:23	#2 (permalink)
.:hack3r2k:. Product Manager Join Date: Aug 2002 Location: FuriouSTeaM Posts: 53,976 Member: 15022 Status: Offline Sonork: 100.53452 Thanks Meter: 61,567	You have an option on OTSmart for resetting user/pattern etc locks. use it Br

05-13-2016, 07:00	#3 (permalink)
padi Freak Poster Join Date: Aug 2004 Location: romania Age: 44 Posts: 246 Member: 76643 Status: Offline Sonork: 100.1606758 Thanks Meter: 21	i know about that option and i forgot to mention that is not working. i've even tried to erase the entire flash with flash tool program and i've received the message OK, like the erasing process was done but in fact, the phone powered up just like before. i'm out of options! any other idea?

05-15-2016, 16:23	#4 (permalink)
Pashik91 Major Poster Join Date: Dec 2013 Posts: 43 Member: 2087466 Status: Offline Thanks Meter: 3	Seems it's flash chip.