Suport please - GSM-Forum

Rui Romano · 03-05-2014, 01:35

Dear FuriousGold Managers
My FuriousGold Box just became almost dead.
I have already tried with more than 3 PC's and the problem persists.
I have already reinstalled the windows SO put the same problem persist.
One day without sintom, the box just didn't installed on windows when plugged on the usb port.
Windows made it's comon soud but nothimg happened.
It just continued like nothing happened.
Not even when we tried to find new devices.
The light inside the box sometimes, blink, sometimes is always on and others just dont even gives light.
What can I do?
I have packs bought and am unable to even try to order a new blank one.
I would like to know if it possible to see my box been replaced since she as less than a Year old since she was bought on the 27th of March 2013
I whant also to know if its possible to transfer it credits and pack from one dongle to another.
Please give me a solution

Rui Romano · 03-05-2014, 01:39

I forget to mention
my data is

Box username:FGOLD6141
Box id:8E265495

**.:hack3r2k:.** · 03-05-2014, 14:06

Quote:

Originally Posted by Rui Romano

I forget to mention
my data is

Box username:FGOLD6141
Box id:8E265495

Open the box . Remove dongle from it and connect direct to usb port. Check if it works

br

Rui Romano · 03-07-2014, 05:45

how do i do that?
what kind of tools do I need

Rui Romano · 03-07-2014, 07:43

It was already removed and the pc installed correctly the dongle
but is it possible now to change or order a new box and convert what I have in acount to a new box or dongle?

**.:hack3r2k:.** · 03-07-2014, 09:48

Quote:

Originally Posted by Rui Romano

It was already removed and the pc installed correctly the dongle
but is it possible now to change or order a new box and convert what I have in acount to a new box or dongle?

Yes is possible

Br

03-05-2014, 01:35	#1 (permalink)
Rui Romano No Life Poster Join Date: Apr 2013 Location: PT Posts: 779 Member: 1919025 Status: Offline Sonork: 100.1657804 Thanks Meter: 417	Suport please Dear FuriousGold Managers My FuriousGold Box just became almost dead. I have already tried with more than 3 PC's and the problem persists. I have already reinstalled the windows SO put the same problem persist. One day without sintom, the box just didn't installed on windows when plugged on the usb port. Windows made it's comon soud but nothimg happened. It just continued like nothing happened. Not even when we tried to find new devices. The light inside the box sometimes, blink, sometimes is always on and others just dont even gives light. What can I do? I have packs bought and am unable to even try to order a new blank one. I would like to know if it possible to see my box been replaced since she as less than a Year old since she was bought on the 27th of March 2013 I whant also to know if its possible to transfer it credits and pack from one dongle to another. Please give me a solution

03-07-2014, 05:45	#4 (permalink)
Rui Romano No Life Poster Join Date: Apr 2013 Location: PT Posts: 779 Member: 1919025 Status: Offline Sonork: 100.1657804 Thanks Meter: 417	how how do i do that? what kind of tools do I need

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03-05-2014, 01:39	#2 (permalink)
Rui Romano No Life Poster Join Date: Apr 2013 Location: PT Posts: 779 Member: 1919025 Status: Offline Sonork: 100.1657804 Thanks Meter: 417	I forget to mention my data is Box username:FGOLD6141 Box id:8E265495

03-07-2014, 07:43	#5 (permalink)
Rui Romano No Life Poster Join Date: Apr 2013 Location: PT Posts: 779 Member: 1919025 Status: Offline Sonork: 100.1657804 Thanks Meter: 417	It was already removed and the pc installed correctly the dongle but is it possible now to change or order a new box and convert what I have in acount to a new box or dongle?