badest support where is my accesssssssssssssssss

[moustafatch]

i buy original delok

and i have the dongle from week ago and tell now i don't know even my serial number i mailed the support many times and no replay

i mailed my reseller he said for me delok not answer him

plz what i can dooooooooooo

i need to work with this s h i t dongle or i have to put it in the trash

when delok will walkup

where is the support ?????????

[DMD]

Hi moustafatch

I feel ur pain I have original Delok alcatel, sendo and philips I have got my activation etc but downloading flash files are a pain in the *** slow connection, 1 file at a time etc etc

WBR D.

[moustafatch]

DMD
ur lucky coz u already have the activation but for me i have the dongle like piece of trash i can't do nothing with it

where r u MR.Delok ??

[doctormike]

Dear Friends,

Same problem here. I have received my dongle last week and still wait for access to the support area.
I bought DELOK thinking it is the best for philips, but i am getting tired.

If i will not get answer from DELOK team till monday, i will return the dongle back

Regards
Mike

[KISHOMETO]

i was thinking to buy this dongole this days but as i see

i am afraid nooooooooooooow to get that delock dongle

i feel the bad befor i get it

i am lucky

[moustafatch]

yes man u r really lucky

[fonec]

delok is the badest support
we all know that
he have the best software for philips but no support = badest product
i hope delok answer this thread soon coz by this way customr

[Mr.Fl@sher]

Originally Posted by moustafatch

i buy original delok

and i have the dongle from week ago and tell now i don't know even my serial number i mailed the support many times and no replay

i mailed my reseller he said for me delok not answer him

plz what i can dooooooooooo

i need to work with this s h i t dongle or i have to put it in the trash

when delok will walkup

where is the support ?????????

delok >>>> looks gr8 name >>>> thats the appearance only
after this post and alot same
moustafatch is my freind and i was waiting his test after he purchase delok
now its wasting cash to buy and product from delok ........... sorry

[neb]

Originally Posted by moustafatch

i buy original delok

and i have the dongle from week ago and tell now i don't know even my serial number i mailed the support many times and no replay

i mailed my reseller he said for me delok not answer him

plz what i can dooooooooooo

i need to work with this s h i t dongle or i have to put it in the trash

when delok will walkup

where is the support ?????????

This happened to me also when I bought original alcatel delok's dongle, it took more than a week before I was given an access for support.

Now, I bought again original sendo delok's dongle, I'm expecting again a week of delay before I can use this dongle since I haven't got a software from the reseller.(As usual, the reseller adviced to get it directly from delok).

So, anyone here who can give me delok's sendo service software so I can test the dongle as I'm waiting for delok's reply? Kindly email it to:[email protected] . Thanks.

[loren]

I don' t have the same experience.

I bought Philips dongle from Julvir, more than 2 years ago and till now, I always had fastly updates for new firmwares, new phones ... and the most important, I never damage any phone.

I don' t know any tools like that, unlocking, flashing, writing Imei ... etc on all models, all versions, during so much time. Do you ?

Last week, I bought, always from Julvir, Sendo dongle, 2 days after I had access to support.

So, don' t worry, if your reseller is serious, you' ll have your support and will unlock or repair Philips phones for long time.

Delok' s server is slow, ok, but it will change in few times.... I hope.

[strangerboy]

also waiting for password to access support area for sendo dongle

[shaggydogza]

@ loren
The Delok dongles that we bought were from his official resellers. I know that the reseller I bought from is 100% trustable. The problem lies with Delok. They do not supply the user names and passwords for the downloads, nor do they reply to e-mails sent. Delok's products may be good, that is why we purchased them, but with no support they are worthless.

[Secgsm]

hmm,
software is ok, update is ok but how to get ? hehe,
and no fast answer !
i hope delok team will solv all this problems,

[loren]

I don' t understand where your pb comes from.


When I received my dongles and the soft, I checked the dongle ID on the soft and sent it to Julvir. He returned me loggin and pw for accessing to support. That' s all.

You must have software when you buy delok dongle, to check your ID.
Delok won' t give support to cloned so he needs this ID.
If you ask access just saying " I have original dongle, give me loggin+pw", of course, he won' t reply.


The good method with Delok is to buy the dongle one week before you need it.

[neb]

@ loren,

For info, some original delok's reseller sale only dongle without the software. The buyer is just advised to mail and ask delok for the software and support.