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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > DELOK DONGLE


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Old 04-12-2005, 00:27   #1 (permalink)
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dear DEOK TEAM!!!!!!!!!!!!!


I nead an answer in how to get my dongle fixed because a WEEK ago i triied to unlock 355 but the SW said ERROR 001 KEY NOT FOUND!!!!!!
I resoldered ATMEGA ; it gets 5V from usb but it seems that this atmega is damaged!!!!

WHAT TO DO ?????
Really if you don't answer here there are 2 posibilities
1: support for thios dongle is GONE!!!!!
2: YOU HAD AN ACCIDENT!!!

WBR
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Old 04-12-2005, 04:49   #2 (permalink)
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Send e-mail to delok he anser all e-mails
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Old 04-12-2005, 22:33   #3 (permalink)
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Oh then why does he have a forum on his site ????So that i email him ???

Sorry to say so but his support *****!!!
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Old 04-13-2005, 01:10   #4 (permalink)
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Quote:
Originally Posted by Nokall
Send e-mail to delok he anser all e-mails
Does he?

I have sent about 5 over past 2 months and got 0 reply!!

I had to buy another tool to unlock 355 because I was waiting for activation file (and still waiting), so my initial investment in Delok dongle has given me £0 return!

It now belongs in my "UNWANTED SOFT" box where it will stay...

A total waste of time and will not buy or resell any more of these products, because support is very poor!
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Old 04-21-2005, 00:55   #5 (permalink)
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Really this outrageus!


It is one month now but still no answer!!!!
What is this suposed to mean ??? that delok is DEAD????


This is one big jurk!!!

thank you for sealling from me!!!mr delok


no regards to you !!!!! DELOK
WBR to all on this forum!
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Old 04-21-2005, 01:35   #6 (permalink)
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Man i never have problems .Delok replay all my e-mails ,
If you have any questions here is contact details.


E-mail: [email protected] - The main questions to DELOK Research lab.

E-mail: [email protected] - write to this adress your orders and questions about buying products.

E-mail: [email protected] - If you have any questions, about activations the DELOK Research lab. products

E-mail: [email protected] - If you need access to support area on DELOK Research lab. site.


if you send e-mail to right adress he replay :P
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Old 04-21-2005, 09:19   #7 (permalink)
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To Admins .....


Plz Move This DELOK Section to "No More Support/Temporarily Closed"

Delok Have its Own Forum in his Site ....
So need of it Here

He Never Reply's Here .....


So Better to Close This Section .




Wbr
Aamir Zia
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Old 04-22-2005, 09:12   #8 (permalink)
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Quote:
Does he?

I have sent about 5 over past 2 months and got 0 reply!!

I had to buy another tool to unlock 355 because I was waiting for activation file (and still waiting), so my initial investment in Delok dongle has given me £0 return!

It now belongs in my "UNWANTED SOFT" box where it will stay...

A total waste of time and will not buy or resell any more of these products, because support is very poor!
He made all right activations. For request needed to send you ph.prf file to [email protected] , not to [email protected] or [email protected]

If you dont understand rules why you cry?
All hwo made it correctly recived activations in a shot time.
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Old 04-22-2005, 09:14   #9 (permalink)
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Quote:
Originally Posted by geosan1638
Really this outrageus!


It is one month now but still no answer!!!!
What is this suposed to mean ??? that delok is DEAD????


This is one big jurk!!!

thank you for sealling from me!!!mr delok


no regards to you !!!!! DELOK
WBR to all on this forum!
Wich answer you waiting?
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Old 04-23-2005, 02:47   #10 (permalink)
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@ geosan1638

Did you buy your dongle Direct from Delok?

Did you request the right thing to the right email?

I have had Delok for a long time and they have been very good in replies.

@ Aamir_Zia

Take Easy man rather than closing the door on Delok or Users open the Window to get some fresh air son, by slaming thing you dont get any where, We are here to give & get help.
May be it is good to have every developer under one roof, as One Stop Shops are the best so you can get what you need in one place, Not a bad idea is it? be positive & try to help if thats possible

@ yeldar

Dear Sir, so large as you are, would you be kind enough to send me that USELESS dongle you have so may be this poor GSM Student can try to make something of it, Thanks in Advance

Many Thank & Best Regards to All
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Old 04-24-2005, 11:29   #11 (permalink)
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I've talked to the reseller and finally I've got the final answer:
If the dongle is damaged I have to send it to DELOK fixing.

But now comes the QUESTION:

WHY DOES DELOK HAVE RESELLERS??
WHY DO THEY GET A PART OF THE PROFFIT ?
AND IF ALL THIS IS TRUE WHY DO I HAVE TO SEND IT TO DELOK AND NOT TO THE RESELLER????

Can anyone tell me how long will it take to "fix" it? Because it has allready been 1 month for an answer and who the hel# knows how long will it be till i will get it back ?!?! If anyone had this problem please let me know how long it took..

@DELOK

Dear, when we buy a product we buy it to use it not to wait around with it not working ( we lose money you know) and plese stop making excuses because the only ones saying that your support is good are all your RESELLERS!!!!!
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Old 04-24-2005, 11:31   #12 (permalink)
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IF you have bought the dongle directly from DELOK you need to send it to him, if from Resseller - asks from their about chcanging.
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Old 04-24-2005, 11:34   #13 (permalink)
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My dealer says that delok does not allow this.
And that I have to send it back delok.
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Old 04-24-2005, 11:36   #14 (permalink)
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Quote:
Originally Posted by geosan1638
My dealer says that delok does not allow this.
And that I have to send it back delok.
Hwo is you reseller?
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Old 04-24-2005, 11:43   #15 (permalink)
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ALFAMOBIL team is the reseller.
Wich has been good support.
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