dear DEOK TEAM!!!!!!!!!!!!! - GSM-Forum

geosan1638 · 04-12-2005, 00:27

I nead an answer in how to get my dongle fixed because a WEEK ago i triied to unlock 355 but the SW said ERROR 001 KEY NOT FOUND!!!!!!
I resoldered ATMEGA ; it gets 5V from usb but it seems that this atmega is damaged!!!!

WHAT TO DO ?????
Really if you don't answer here there are 2 posibilities
1: support for thios dongle is GONE!!!!!
2: YOU HAD AN ACCIDENT!!!

WBR

Nokall · 04-12-2005, 04:49

Send e-mail to delok he anser all e-mails

geosan1638 · 04-12-2005, 22:33

Oh then why does he have a forum on his site ????So that i email him ???

Sorry to say so but his support *****!!!

yeldar · 04-13-2005, 01:10

Quote:

Originally Posted by Nokall

Send e-mail to delok he anser all e-mails

Does he?

I have sent about 5 over past 2 months and got 0 reply!!

I had to buy another tool to unlock 355 because I was waiting for activation file (and still waiting), so my initial investment in Delok dongle has given me £0 return!

It now belongs in my "UNWANTED SOFT" box where it will stay...

A total waste of time and will not buy or resell any more of these products, because support is very poor!

geosan1638 · 04-21-2005, 00:55

Really this outrageus!

It is one month now but still no answer!!!!
What is this suposed to mean ??? that delok is DEAD????

This is one big jurk!!!

thank you for sealling from me!!!mr delok

no regards to you !!!!! DELOK
WBR to all on this forum!

Nokall · 04-21-2005, 01:35

Man i never have problems .Delok replay all my e-mails ,
If you have any questions here is contact details.

E-mail: delok@delok.net - The main questions to DELOK Research lab.

E-mail: sales@delok.net - write to this adress your orders and questions about buying products.

E-mail: act_request@delok.net - If you have any questions, about activations the DELOK Research lab. products

E-mail: support@delok.net - If you need access to support area on DELOK Research lab. site.

if you send e-mail to right adress he replay :P

Aamir_Zia · 04-21-2005, 09:19

To Admins .....

Plz Move This DELOK Section to "No More Support/Temporarily Closed"

Delok Have its Own Forum in his Site ....
So need of it Here

He Never Reply's Here .....

So Better to Close This Section .

Wbr
Aamir Zia

GSMtricks · 04-22-2005, 09:12

Quote:

Does he?

I have sent about 5 over past 2 months and got 0 reply!!

I had to buy another tool to unlock 355 because I was waiting for activation file (and still waiting), so my initial investment in Delok dongle has given me £0 return!

It now belongs in my "UNWANTED SOFT" box where it will stay...

A total waste of time and will not buy or resell any more of these products, because support is very poor!

He made all right activations. For request needed to send you ph.prf file to act_request@delok.net , not to delok@delok.net or sales@delok.net

If you dont understand rules why you cry?
All hwo made it correctly recived activations in a shot time.

GSMtricks · 04-22-2005, 09:14

Quote:

Originally Posted by geosan1638

Really this outrageus!

It is one month now but still no answer!!!!
What is this suposed to mean ??? that delok is DEAD????

This is one big jurk!!!

thank you for sealling from me!!!mr delok

no regards to you !!!!! DELOK
WBR to all on this forum!

Wich answer you waiting?

GSMAlleyWay · 04-23-2005, 02:47

@ geosan1638

Did you buy your dongle Direct from Delok?

Did you request the right thing to the right email?

I have had Delok for a long time and they have been very good in replies.

@ Aamir_Zia

Take Easy man rather than closing the door on Delok or Users open the Window to get some fresh air son, by slaming thing you dont get any where, We are here to give & get help.
May be it is good to have every developer under one roof, as One Stop Shops are the best so you can get what you need in one place, Not a bad idea is it? be positive & try to help if thats possible

@ yeldar

Dear Sir, so large as you are, would you be kind enough to send me that USELESS dongle

you have so may be this poor GSM Student can try to make something of it, Thanks in Advance

Many Thank & Best Regards to All

geosan1638 · 04-24-2005, 11:29

I've talked to the reseller and finally I've got the final answer:
If the dongle is damaged I have to send it to DELOK fixing.

But now comes the QUESTION:

WHY DOES DELOK HAVE RESELLERS??
WHY DO THEY GET A PART OF THE PROFFIT ?
AND IF ALL THIS IS TRUE WHY DO I HAVE TO SEND IT TO DELOK AND NOT TO THE RESELLER????

Can anyone tell me how long will it take to "fix" it? Because it has allready been 1 month for an answer and who the hel# knows how long will it be till i will get it back ?!?! If anyone had this problem please let me know how long it took..

@DELOK

Dear, when we buy a product we buy it to use it not to wait around with it not working ( we lose money you know) and plese stop making excuses because the only ones saying that your support is good are all your RESELLERS!!!!!

GSMtricks · 04-24-2005, 11:31

IF you have bought the dongle directly from DELOK you need to send it to him, if from Resseller - asks from their about chcanging.

geosan1638 · 04-24-2005, 11:34

My dealer says that delok does not allow this.
And that I have to send it back delok.

GSMtricks · 04-24-2005, 11:36

Quote:

Originally Posted by geosan1638

My dealer says that delok does not allow this.
And that I have to send it back delok.

Hwo is you reseller?

geosan1638 · 04-24-2005, 11:43

ALFAMOBIL team is the reseller.
Wich has been good support.

04-12-2005, 00:27	#1 (permalink)
geosan1638 Freak Poster Join Date: Jul 2001 Location: Bucharest,Romania Age: 35 Posts: 350 Member: 5204 Status: Offline Thanks: 17 Thanked 33 Times in 17 Posts	dear DEOK TEAM!!!!!!!!!!!!! I nead an answer in how to get my dongle fixed because a WEEK ago i triied to unlock 355 but the SW said ERROR 001 KEY NOT FOUND!!!!!! I resoldered ATMEGA ; it gets 5V from usb but it seems that this atmega is damaged!!!! WHAT TO DO ????? Really if you don't answer here there are 2 posibilities 1: support for thios dongle is GONE!!!!! 2: YOU HAD AN ACCIDENT!!! WBR

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04-12-2005, 04:49	#2 (permalink)
Nokall No Life Poster Join Date: Jun 2002 Location: Portugal Lisbon* Age: 34 Posts: 877 Member: 13223 Status: Offline Thanks: 20 Thanked 47 Times in 30 Posts	Send e-mail to delok he anser all e-mails

04-12-2005, 22:33	#3 (permalink)
geosan1638 Freak Poster Join Date: Jul 2001 Location: Bucharest,Romania Age: 35 Posts: 350 Member: 5204 Status: Offline Thanks: 17 Thanked 33 Times in 17 Posts	Oh then why does he have a forum on his site ????So that i email him ??? Sorry to say so but his support *****!!!

04-21-2005, 00:55	#5 (permalink)
geosan1638 Freak Poster Join Date: Jul 2001 Location: Bucharest,Romania Age: 35 Posts: 350 Member: 5204 Status: Offline Thanks: 17 Thanked 33 Times in 17 Posts	Really this outrageus! It is one month now but still no answer!!!! What is this suposed to mean ??? that delok is DEAD???? This is one big jurk!!! thank you for sealling from me!!!mr delok no regards to you !!!!! DELOK WBR to all on this forum!

04-21-2005, 01:35	#6 (permalink)
Nokall No Life Poster Join Date: Jun 2002 Location: Portugal Lisbon* Age: 34 Posts: 877 Member: 13223 Status: Offline Thanks: 20 Thanked 47 Times in 30 Posts	Man i never have problems .Delok replay all my e-mails , If you have any questions here is contact details. E-mail: delok@delok.net - The main questions to DELOK Research lab. E-mail: sales@delok.net - write to this adress your orders and questions about buying products. E-mail: act_request@delok.net - If you have any questions, about activations the DELOK Research lab. products E-mail: support@delok.net - If you need access to support area on DELOK Research lab. site. if you send e-mail to right adress he replay :P

04-21-2005, 09:19	#7 (permalink)
Aamir_Zia No Life Poster Join Date: Dec 2003 Location: Karachi Pakistan Age: 27 Posts: 5,231 Member: 47321 Status: Offline Sonork: 100.54032 Thanks: 387 Thanked 309 Times in 91 Posts	To Admins ..... Plz Move This DELOK Section to "No More Support/Temporarily Closed" Delok Have its Own Forum in his Site .... So need of it Here He Never Reply's Here ..... So Better to Close This Section . Wbr Aamir Zia

04-23-2005, 02:47	#10 (permalink)
GSMAlleyWay Freak Poster Join Date: Jan 2002 Location: www.GSMAlleyWay.org Age: 49 Posts: 252 Member: 8300 Status: Offline Thanks: 34 Thanked 54 Times in 30 Posts	@ geosan1638 Did you buy your dongle Direct from Delok? Did you request the right thing to the right email? I have had Delok for a long time and they have been very good in replies. @ Aamir_Zia Take Easy man rather than closing the door on Delok or Users open the Window to get some fresh air son, by slaming thing you dont get any where, We are here to give & get help. May be it is good to have every developer under one roof, as One Stop Shops are the best so you can get what you need in one place, Not a bad idea is it? be positive & try to help if thats possible @ yeldar Dear Sir, so large as you are, would you be kind enough to send me that USELESS dongle you have so may be this poor GSM Student can try to make something of it, Thanks in Advance Many Thank & Best Regards to All

04-24-2005, 11:29	#11 (permalink)
geosan1638 Freak Poster Join Date: Jul 2001 Location: Bucharest,Romania Age: 35 Posts: 350 Member: 5204 Status: Offline Thanks: 17 Thanked 33 Times in 17 Posts	I've talked to the reseller and finally I've got the final answer: If the dongle is damaged I have to send it to DELOK fixing. But now comes the QUESTION: WHY DOES DELOK HAVE RESELLERS?? WHY DO THEY GET A PART OF THE PROFFIT ? AND IF ALL THIS IS TRUE WHY DO I HAVE TO SEND IT TO DELOK AND NOT TO THE RESELLER???? Can anyone tell me how long will it take to "fix" it? Because it has allready been 1 month for an answer and who the hel# knows how long will it be till i will get it back ?!?! If anyone had this problem please let me know how long it took.. @DELOK Dear, when we buy a product we buy it to use it not to wait around with it not working ( we lose money you know) and plese stop making excuses because the only ones saying that your support is good are all your RESELLERS!!!!!

04-24-2005, 11:31	#12 (permalink)
GSMtricks No Life Poster Join Date: Mar 2001 Age: 33 Posts: 11,022 Member: 3610 Status: Offline Sonork: 100.54638 Thanks: 168 Thanked 1,648 Times in 568 Posts	IF you have bought the dongle directly from DELOK you need to send it to him, if from Resseller - asks from their about chcanging.

04-24-2005, 11:34	#13 (permalink)
geosan1638 Freak Poster Join Date: Jul 2001 Location: Bucharest,Romania Age: 35 Posts: 350 Member: 5204 Status: Offline Thanks: 17 Thanked 33 Times in 17 Posts	My dealer says that delok does not allow this. And that I have to send it back delok.

04-24-2005, 11:43	#15 (permalink)
geosan1638 Freak Poster Join Date: Jul 2001 Location: Bucharest,Romania Age: 35 Posts: 350 Member: 5204 Status: Offline Thanks: 17 Thanked 33 Times in 17 Posts	ALFAMOBIL team is the reseller. Wich has been good support.