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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Saras Boxes > n-Box

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Old 10-08-2011, 15:26   #1 (permalink)
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HWK with error helps everyone

Friend apois a power outage my box does not appear more connected this error below would like to help a grateful


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Old 10-08-2011, 15:39   #2 (permalink)
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-- UFSx Device: UFS-NBOX SarasSoft, USB S/N: 105002
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 105002
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: N-BOX
-- HWK NOT CONNECTED or DEAD
-- HWK ERROR : 0010
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Old 10-08-2011, 17:30   #3 (permalink)
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hwk dead use hwk dongle repair to fix it

For paulo pessoa

Box Serial:0105002

Old Strings
Eric: 0169E124637B40ED4C
Noki: 05EBB3CC04D6679909
Moto: 064B271159E52C8A28
Sams: 0C83F7F65DA1756F1D
Siem: 0D65A6A517CF727115

New Strings
Eric: 011ABCD8411F89466E
Noki: 053F81E30B7E02C717
Moto: 06B052DC2660A5B84D
Sams: 0C7B305E171F289A02
Siem: 0D6F0084F5034864C5

SeTool2 String
SeT2:02345D0FD4D5DB4515

HWK Strings
Sams: 1CFFA84857FE5191AE
Kzf : 1D6A1E2235D43C446A
Noki: 1E4BDF63C79146AC54
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Old 10-11-2011, 20:26   #4 (permalink)
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Quote:
Originally Posted by kikas112 View Post
hwk dead use hwk dongle repair to fix it

For paulo pessoa

Box Serial:0105002

Old Strings
Eric: 0169E124637B40ED4C
Noki: 05EBB3CC04D6679909
Moto: 064B271159E52C8A28
Sams: 0C83F7F65DA1756F1D
Siem: 0D65A6A517CF727115

New Strings
Eric: 011ABCD8411F89466E
Noki: 053F81E30B7E02C717
Moto: 06B052DC2660A5B84D
Sams: 0C7B305E171F289A02
Siem: 0D6F0084F5034864C5

SeTool2 String
SeT2:02345D0FD4D5DB4515

HWK Strings
Sams: 1CFFA84857FE5191AE
Kzf : 1D6A1E2235D43C446A
Noki: 1E4BDF63C79146AC54

-- UFSx Device: UFS-NBOX SarasSoft, USB S/N: 105002
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 105002
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: N-BOX
-- HWK NOT CONNECTED or DEAD
-- HWK ERROR : 0010
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Old 10-13-2011, 17:49   #5 (permalink)
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hwk dead you need to repair it with hwk dongle repair
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The Following User Says Thank You to kikas112 For This Useful Post:
Old 10-13-2011, 21:53   #6 (permalink)
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Quote:
Originally Posted by kikas112 View Post
hwk dead you need to repair it with hwk dongle repair
I have ERROR 45 HWK DEAD or NOT CONNECTED. After repair it with hwk dongle repair, i have second problem "Authentication stage error: Server reported error:Account for this HWK module does not exist on server. Please contact your reseller! What i need to do now? Help me please!
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Old 10-13-2011, 22:28   #7 (permalink)
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Upgrade log:
---------- HWK Update Client v 2.2.0.0 ----------
---------- HWK upgrade started:14.10.2011 3:03:38 ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 46970
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID : A1.04-PRO1-A88535694260001B
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:Account for this HWK module does not exist on server. Please contact your reseller!
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Old 10-14-2011, 05:09   #8 (permalink)
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[QUOTE=Elektrostroy;7800708]Upgrade log:
---------- HWK Update Client v 2.2.0.0 ----------
---------- HWK upgrade started:14.10.2011 3:03:38 ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 46970
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID : A1.04-PRO1-********************
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:Account for this HWK module does not exist on server. Please contact your reseller
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Old 10-14-2011, 16:48   #9 (permalink)
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server problem Munna and Odia post it alery and working on it
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