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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Saras Boxes > n-Box

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Old 04-15-2008, 22:55   #1 (permalink)
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HWK upgrade client error please help

when trying to upgrade i get this error, even though im connected to the web

anyone help?

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Old 04-16-2008, 17:25   #2 (permalink)
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you can upgrade hwk cilent v2.0.7
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Old 04-16-2008, 17:28   #3 (permalink)
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sorry say again ?
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Old 05-31-2008, 22:09   #4 (permalink)
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maybe must waiting 2days , after that again try update with this client v2.7 I have thisproblem and just don't know what must do...
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Old 06-03-2008, 01:21   #5 (permalink)
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check you connection first and after try again if not sometimes hwk server stay occured because of many users best to try after24hous good luck
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Old 06-03-2008, 02:20   #6 (permalink)
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just try and try again! it'll update in the end!
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Old 06-14-2010, 22:05   #7 (permalink)
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i have same problem since 6 week till now i cant up date my hwk,i cant used my tool now,any have new idea?
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Old 06-14-2010, 22:21   #8 (permalink)
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use latest updates clientsRapidShare: 1-CLICK Web hosting - Easy Filehosting
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Old 06-15-2010, 10:58   #9 (permalink)
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here is my log:

Upgrade log:
---------- HWK Update Client v 2.0.9.0 ----------
---------- HWK upgrade started:2010-06-13 21:48:01 ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : xxxxx
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: N-BOX
-- HWK ID : edited ;-)
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Error: Server returned unrecognized reply

i try do it few times earlier i have the same error like andy con but now is still Error: Server returned unrecognized reply

any solution?

br
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Old 06-15-2010, 11:08   #10 (permalink)
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try latest update 2.1.0.1 sir.....
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Old 06-15-2010, 11:24   #11 (permalink)
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Quote:
Originally Posted by DjAlfskie07 View Post
try latest update 2.1.0.1 sir.....
ok, i try and post results here

br

adam
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Old 06-15-2010, 19:05   #12 (permalink)
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Quote:
Originally Posted by szmit4 View Post
ok, i try and post results here

br

adam
Upgrade log:
---------- HWK Update Client v 2.1.0.0 ----------
---------- HWK upgrade started:2010-06-15 19:47:12 ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : xxxxx
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: N-BOX
-- HWK ID : edited ;-)
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Upgrading HWK...
HWK upgrade process completed.
---------- HWK upgrade finished:19:47:25 ----------


now all works fine ;-)

thanks
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Old 06-18-2010, 15:34   #13 (permalink)
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dear sir plz help me if u my hwk ufs micro cannot wor plz send me any solution here is logs error

here is pic link
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-- Done, use Update Firmware to authorise UFS.
-- UFSx Device: UFS3 SarasSoft, USB S/N: 77326
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Done, use Update Firmware to authorise UFS !
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 77326
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ERROR : 0004
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Old 06-24-2010, 09:28   #14 (permalink)
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dear sir plz help me some days ago i buy new hwk ufs micro after some days it is can't work when i install its software show this error my box hwk can't upgrade plz sir help me... here is logs

http://img401.imageshack.us/img401/9314/hwkerror.png

-- Done, use Update Firmware to authorise UFS.
-- UFSx Device: UFS3 SarasSoft, USB S/N: 77326
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Done, use Update Firmware to authorise UFS !
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 77326
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ERROR : 0004
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Old 06-24-2010, 09:38   #15 (permalink)
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try this HWK Set Up...

http://www.ziddu.com/download/102572...0.000.exe.html


after that download HWK_Suite_Setup_v02.10.000 at Sarunasoftware Support Area -> Message from system

-upgrade to HWK_Suite_Minor_v02.10.001,HWK_Suite_Minor_v02.10. 002 and HWK_Suite_Minor_v02.10.003

br.
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