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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Saras Boxes > n-Box

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Old 03-25-2010, 23:28   #1 (permalink)
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Problem installing 2.0.10

I have problem when I install the strip HWK_Support_Suite_Setup_v02.10.000.exe an error when you install the drivers, the installer tells me that the language does not support my OS.
Then when I try to update the HWK gives me the error in the picture
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File Type: jpg error drivers ufs.JPG (13.7 KB, 169 views)
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Old 03-26-2010, 05:23   #2 (permalink)
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Quote:
Originally Posted by pcmarket View Post
I have problem when I install the strip HWK_Support_Suite_Setup_v02.10.000.exe an error when you install the drivers, the installer tells me that the language does not support my OS.
Then when I try to update the HWK gives me the error in the picture

please fully uninstall the hwk suite and then hwk support suite and restart your computer and then reinstall again, hope it help you.
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Old 03-26-2010, 12:58   #3 (permalink)
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I even formatted my computer and even so I could update the hwk, I always receive the same error message
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Old 03-27-2010, 02:07   #4 (permalink)
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please help me to solution
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Old 03-28-2010, 00:44   #5 (permalink)
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when u install 2.0.10 version insert xp disk
language will be add automatically
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Old 03-28-2010, 02:05   #6 (permalink)
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try as I say and not giving me the error function follows that it is not compatible with the language.
how he could install the language pack manually?
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Old 04-01-2010, 01:05   #7 (permalink)
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I would appreciate your help to support to solve this problem because I could not update yet
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Old 04-18-2010, 02:37   #8 (permalink)
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Any solution??
this is a very good box, but the support is a **** !!!!!

Alguna solucion???
esta es una muy buena caja, pero el soporte es una cagada!!!!!
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Old 04-19-2010, 05:27   #9 (permalink)
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Install on clean Computer solved your problem.
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Old 04-19-2010, 14:33   #10 (permalink)
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Quote:
Originally Posted by pcmarket View Post
I even formatted my computer and even so I could update the hwk, I always receive the same error message
Read please i tried to install in clean computer an same problem
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Old 04-24-2010, 08:05   #11 (permalink)
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UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 ########
UFS_USB V2.8 (c) SarasSoft 2007., S/n: 5####
HID: 38################
HWK: A1.04-PRO1
HWK: NOT AUTHORISED, USE UPDATE TOOL
HWK: NOT AUTHORISED, USE UPDATE TOOL
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Old 04-24-2010, 10:25   #12 (permalink)
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Use Update HWK_Support_Suite_Setup 2.10.000
and Install Last HWK_Suite_Setup_v02.10.000,HWK_Suite_Setup_v02.10. 0001 ,HWK_Suite_Setup_v02.10.002
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Old 04-26-2010, 22:59   #13 (permalink)
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Quote:
Originally Posted by tatayar View Post
Use Update HWK_Support_Suite_Setup 2.10.000
and Install Last HWK_Suite_Setup_v02.10.000,HWK_Suite_Setup_v02.10. 0001 ,HWK_Suite_Setup_v02.10.002
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