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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > NSPRO


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Old 03-21-2011, 18:01   #1 (permalink)
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activation paid but not working


hi i buy activation to ns pro in 16.02.11 but today i try to use nspro and i told me that activation is not payed i try to use 6.0.3 6.0.4 6.0.7 always this same
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Old 03-21-2011, 18:59   #2 (permalink)
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from what reseller did you buy activation?
are you sure the reseller activated your box?
Contact the reseller and ask him to activate your box if you allredy pay him.


Post your card id here then i will check on server database and tell you when and if it was activated.
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Old 03-21-2011, 19:28   #3 (permalink)
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S/N (axalto e-gate):: 0310B8A0
simlock.pl
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Old 03-22-2011, 00:17   #4 (permalink)
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Quote:
Originally Posted by alex1205 View Post
S/N (axalto e-gate):: 0310B8A0
simlock.pl

Your NsPro was NEVER ACTIVATED BY ANY RESELLER
It was first time used on 27.01.2010
So is more than 1 year sience first use. So you need an activation to continue using it.

If you paid for activation on 16.02.2011, then the reseller that you payd to didn't activated your box.

Contact that reseller and ask him to solve the problem (activate your box)
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Old 03-23-2011, 18:13   #5 (permalink)
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strange because on support are displaed something like this

Hello, 0310B8A0
Today you have downloaded 0 B of your 500 MB daily limit.
You have registered on the 05th of May, 2010.
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Old 03-24-2011, 02:27   #6 (permalink)
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Quote:
Originally Posted by alex1205 View Post
strange because on support are displaed something like this

Hello, 0310B8A0
Today you have downloaded 0 B of your 500 MB daily limit.
You have registered on the 05th of May, 2010.
that's the support registration date. The date when you registered to support area. NOT the date when that box was used for the first time.
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